I have reached out to Niwalker to see if an agreeable solution can be reached. I am willing to work within any manufacturer’s MAP guidelines. Offering a coupon code without advertising a specific discount amount is a common and acceptable practice that we see everyday. I am not willing have a manufacturer control the final sale price on inventory I am required to pay for and stock if MAP has been followed to acquire the sale. The GB itself was not the issue. It was the final sale price and Niwalker’s assertion that I was violating their MAP by offering a final sale price that was too low.
They offered two conditions where the GB could continue:
1. Offer a 10% discount off MAP.
2. Offer Vinh’s mod as a bundle at MAP.
I did not agree to either option because how is an unadvertised discount in violation of MAP but an advertised discount is not? Additionally, the mod was intended as an option not a mandatory requirement and Vinh and I had no agreement or system in place to able to facilitate a mandatory bundle.
Bottom line is these things need to be worked out in advance with full knowledge behind closed doors. Airing this stuff in public is unprofessional and typically ends poorly for all concerned.
The purpose of MAP is to ensure dealer gets enough profit from each sale so that the dealer can be expected to provide after sales support and possibly handle some warranty issues?
Is that how it actually works with MAP brands or does the warranty on some not live up to what it should for the price?
quote: “The GB itself was not the issue. It was the final sale price and Niwalker’s assertion that I was violating their MAP by offering a final sale price that was too low.”
This is the meat of the matter guys. Remember doingoutdoor, fasttech and now e2fieldgear……
Coupon codes are all over the place. Cellguy’s point about it is correct.
While I’m glad to see that there’s an obvious effort being made to straighten out what seems to have been, more or less, miscommunication I do understand the frustration on some of the folks part. I am not in favor of MAP. Different dealers have different overhead issues, different needs. So it would stand to reason that one dealer may be able to offer a better price as he has less involved in stocking the product. That’s business.
As far as the language used earlier today, it’s my understanding that the use of profanity is one of few ways to get banned on this forum. As this is all an open forum, family oriented, it should be fairly black and white. The people willing to blatantly break the simple rules of the forum don’t belong here. Let your anger get the best of you, and be gone. My son loves lights too. He likes the pictures he sees here. He’s 6 and doing a great job reading, on a 3rd grade or higher level. Goes without saying that I don’t feel I should have to explain to my child what a word or a gesture seen on this forum means, and why he shouldn’t use it.
I would not use the type approach we witness earlier, but then I have a business to run as well. Matters not one whit whether morning coffee has been had or not. I suspect there will be some repurcussions to some of todays conversation.
For me, the product itself does not swing me over to Niwalker. Even if modified, some of my major issues with the style and interface are still there. So it’s not the light for me. Decent looking light, nice anodization, I personally don’t like magnetic rings. In heavy use, in my opinion, those rings can get jammed and make the light inoperable. Not an option. Like so many other things, it’s difficult to get all of one’s personal likes in the same product, lol. That’s what makes this all so interesting, is it not?
And why I'm glad my comments have been "saved"... hopefully they make it to whomever is in charge over at Niwalker, and they take note.
In general I prefer to be extremely civil, however there are times when only the harshest response possible will garner any reaction. (It's pretty hard to lose the meaning of that word in translation, or misconstrue it's use as anything but an insult.)
Had the response been milder, would anyone pay attention? Or would they write it off as another "oh well, that's too bad they have MAP" situation and move on?
Now Niwalker is here trying to save face. They are paying attention to what's going on, to people's reactions, and hopefully realize they didn't only make themselves look bad but also their dealers by association. Not good for a new brand starting out.
hmm… i never even heard about Niwalker lights before…just heard it from this GB, i was about to check it when i realized, there’s really nothing special about the light.
it’s just another variation of TN30 or TK75… but with TK75 XML2 U2 selling for $161 at WB… why even bother to buy unknown light? …just my $.02
Just saw this thread for the first time today. I have the MT-G2 and XM-L2 versions of the Vostro’s. I actually have the XM-L2 version in transit to Tom E right now for him to mod the hell out of it to see if it can beat the TN31. It sucks that Niwalker has burned their bridges and left scorched earth behind because I genuinely think the BK-FA01 is a better light than the TN31, which I also own.
In regards to the harsh language: I have no problem with it. People here are very passionate about their hobby and expect good customer service. If you feel like you need to tell somebody to have a violent sexual liaison with themselves to convey your feelings, I encourage it.
Here’s a P word to add to your recordings . . Your approach and story is a load of pooh (and I don’t mean Winnie) … After you sell a light, your deal is done. You don’t need to be informed - you just need to be honorable to sell to the dealer at the price and written contract terms when you committed. The person who then owns the light sets their price since it become their property to sell. And how does one of your dealers have the right to decide what their competitor is doing? Who the H@LL is that? You already got your money and neither you or the other dealer have the right to tell someone what they can sell a light for unless it is on a mutually agreed contract.
I and many others now won’t buy your product - PERIOD. End of sentence and end of your ability to sell us copies of lights. That the P word you should be aware of.
Integrity is the matter at hand.
If we stand by and allow this behaviour to continue unabated and without recourse, they will see it as acceptable and degenerate further and further until we do jack up over it.
I for one, will NOT stand for such underhanded, unsavoury, discriminatory, defamatory and dishonest behaviour and rather take a moral stand at my personal expense to demonstrate this.
Perfect example being M@gl!te being dragged into the 21st century and forced to use LED’s to stay relevant in the market.
By what percent of their market share they lost by dragging their feet would be intriguing to view.
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I can’t be bothered with companies that conduct their business like this. IMO once they have their money that’s it for them, whoever has paid them can do what they like with the items.
Has made my decision easier that’s for sure. Its not like there is many good MT-G2 lights out there so this is just another one I can strike off the “potential” list.
