I got a defective Eagletac flashlight from Amazon on Tuesday and on Thursday I had a new one 
Wow I wish DHL wasn’t so bloody expensive. I’d love to have tracking like that instead of “information received” and then 15 days later “origin has shipped” and a week later it hits the US and updates once a day.
What am I not understanding here? You told me on the 14th it had been shipped (can screenshot the PM you sent me if you like?) Says in that picture it was picked up on the 16th….
Sometimes I hate detailed tracking. People think they know the logistics of a major international shipper better than that shipper, and even if they did, still have the gall to complain about a shipment that isn't late.
Don’t know if it is supposed to be sarcasm but obviously the difference is very small, even more so for the “unenlightened vulgum pecus”.
Funny how you dare to complain after searching for the “cheapest place” (cheaper mean actually you “pay” the lower quality service) and didn’t have a clue between the 2 versions. You wouldn’t have even complain and be happy with it, the difference in power is hardly noticeable unless side by side.
Very good service from banggood ! Mistakes can happen.
we give the package to dhl 14th,but they are not just get one package in one day,they need to divide the package according countries,then they can do the next to delivery the packages,and the after they delivered,we can tracking the package .
Just saw the thread. When I said on the other thread I expected I knew who you were referring to... 100% wrong. Thought you had purchased from Bill/Doingoutdoor.
Ok, thank you for that information.
I should have said, items were listed as shipped quickly. Nothing has arrived yet, but things are well within acceptable time limits still.
I’ll also add I now have a tracking # for one of the shipments, so although shipping didn’t quite go the way I was expecting, I’m feeling a bit better about the process.
http://www.dhl.com/content/g0/en/express/tracking.shtml?brand=DHL&AWB=6345312982
| Sunday, November 17, 2013 | Location | Time | ||
|---|---|---|---|---|
| 17 | Processed at SYDNEY - AUSTRALIA | SYDNEY - AUSTRALIA | 22:33 | |
| 16 | Clearance processing complete at SYDNEY - AUSTRALIA | SYDNEY - AUSTRALIA | 22:29 | |
| 15 | Arrived at Sort Facility SYDNEY - AUSTRALIA | SYDNEY - AUSTRALIA | 21:59 | |
| 14 | Customs status updated | SYDNEY - AUSTRALIA | 18:05 | |
| 13 | Departed Facility in HONG KONG - HONG KONG | HONG KONG - HONG KONG | 04:31 | |
| 12 | Processed at HONG KONG - HONG KONG | HONG KONG - HONG KONG | 04:07 |
Ok,it's in Sydney now.DHL is fast.
Hi everyone, please watch the tone here. No need for insults.
Maybe TMI, too much information. Now we get tracking, big splashy product info pages, and its easy to forget that all of that stuff is automatic generated by third parties so a vendor doesn’t control accuracy of product page info or tracking, just passes it through.
I’ve been trying to get Summit (major USA auto parts online) to correct a pricing error on 4 replacement sockets for a $8 tool they can’t seem to shake a price that is 10x too high on, but nobody else even seems to carry.
Be realistic the lowest price has to come at some lower cost in operations.
Looks like I won’t be keeping the 2600 lumen one then 
In all seriousness though, I’ve been very impressed with Neal from BG since I created this thread.
How does Banggood handle $100-150 orders that choose expedited shipping?
Is it free and they choose whatever shipping service they want? What kind of delivery time would I be looking at in a normal scenario (Provided it’s actually in stock)?
Update
Amazingly the 6x NCRB’s I ordered a week after the TK75 (and detoured around the planet to avoid getting stuck at Chinese customs) arrived the same day the TK75 did.
Unfortunately I wasn’t home to collect it but have organised with DHL a delivery time tomorrow I’ll be able to collect.
Good news: I’ll finally get my TK75 tomorrow!
Bad news: No free 2600 lm TK75
Thanks Neal for handling this very well (after I made this thread)
Really disappointed with their service.
1. Ordered their newly listed products, prices dropped within couple of days with new coupon. Asked if they can refund the difference, since they have 72hrs price protection. They claimed prices have not reduced and no further words from them.
2. Think I am the first few to order their newly listed products, but my order is now “Back Order”. Crap.
3. All email through customer service takes 3 days to reply. By the time most people already lose their interest in buying.
Think I should stick to FT, DX and ebay. At least I can buy with confident.
Hey, don’t expect a discount after you already bought something, if thats the case go rather to the flee.market.
What’s the point of their 72 hour price protection then? So it sounds good so they can more easily get your money?
Of course, I understand the rule. It is not like I am new to online shopping.
Since they have “price protection”, no harm asking for it right? … They did not honour it anyway.
Look, noone is forcing you to buy anything, anywhere. It is your own decision, to do whatever you want with your money. Sometimes you gain and sometimes you lose, but never in a way that someone TAKES your money without your confirmation, and usually you do get what you’ve ordered. These days, i rather put my €€€ to banggood then to slowtech, but thats just my opinion.