Banggood - I won't be dealing with them again

How does Banggood handle $100-150 orders that choose expedited shipping?

Is it free and they choose whatever shipping service they want? What kind of delivery time would I be looking at in a normal scenario (Provided it’s actually in stock)?

Update

Amazingly the 6x NCRB’s I ordered a week after the TK75 (and detoured around the planet to avoid getting stuck at Chinese customs) arrived the same day the TK75 did.
Unfortunately I wasn’t home to collect it but have organised with DHL a delivery time tomorrow I’ll be able to collect.

Good news: I’ll finally get my TK75 tomorrow!
Bad news: No free 2600 lm TK75 :stuck_out_tongue:

Thanks Neal for handling this very well (after I made this thread)

Really disappointed with their service.

1. Ordered their newly listed products, prices dropped within couple of days with new coupon. Asked if they can refund the difference, since they have 72hrs price protection. They claimed prices have not reduced and no further words from them.

2. Think I am the first few to order their newly listed products, but my order is now “Back Order”. Crap.

3. All email through customer service takes 3 days to reply. By the time most people already lose their interest in buying.

Think I should stick to FT, DX and ebay. At least I can buy with confident.

Hey, don’t expect a discount after you already bought something, if thats the case go rather to the flee.market.

What’s the point of their 72 hour price protection then? So it sounds good so they can more easily get your money?

Of course, I understand the rule. It is not like I am new to online shopping.
Since they have “price protection”, no harm asking for it right? … They did not honour it anyway.

Look, noone is forcing you to buy anything, anywhere. It is your own decision, to do whatever you want with your money. Sometimes you gain and sometimes you lose, but never in a way that someone TAKES your money without your confirmation, and usually you do get what you’ve ordered. These days, i rather put my €€€ to banggood then to slowtech, but thats just my opinion.

Haha, I might be a newbie in BLF but that does not mean I am new to online sales and marketing (irrelevant topic).

Give all your dollars to Banggood if you are happy with it… Nobody is going to stop you.
I am sure Neal will be happy to hear that.

fyi: I am not affiliated to any of the stores mentioned. I am not here to piss off anyone :wink:

To tell you the truth, till now, all my packages arrived in 45 days or less, doesn’t matter where i’ve ordered. Few days back i had to make my first dispute for some usb cables from DX. Thats about the only “bad” thing that had happened to me.

don't buy.

you know why.

sorry for ot lol hh.

i'll delete myself no prob.

lol again.

Why not change the title of this post?

I have an order on the way also, if I have trouble, I will pick it up where you left off. :wink:

Just checking my order, I order on 13 Nov and get back order. I don’t ask any refund for difference, so should be no problem or this back order is a habit.
Actually going to make another order, but I think must back off too.

Yeah, that whole back order thing was super annoying to me. It cost them a couple high end tablet orders at least, which I’ll probably just find a US seller for.

Another minor annoyance that I didn’t see mentioned here:

The only order they actually shipped of mine was large enough to qualify for a tracking number, but they broke the order up into two orders, and with the orders split (by them), only one qualified for the tracking and the other didn’t, even though it was placed as a single order. So my large order went out with only some of it having a tracking number. This was less annoying than the back order issues, but didn’t do much for my confidence in their operation.

I hate how companies do this, but they're right. The price hasn't changed. Unfortunately their price protection doesn't extend to coupons. Anyhow, you were happy to pay the regular price, so you can't be too upset.

I've been a victim of back order items too, but it seems all of the bigger vendors do this. Fasttech and Dealextreme for sure. Maybe ebay too, but unlike DX, FT and BG, there's no way to know unless the ebay vendor goes out of their way to let you know.

Thanks, I needed a good laugh today.

+1:

-How often do you order more than one item from an eBay vendor? So in other words how many of your eBay orders could be split up?

I also however agree with Racer, it is extremly annoying when you place an order for multiple items only to have it split up, it would be nice if they would contact the buyer first and give him the option to either wait, or cancel the items that are backordered and get a store coupon instead.

@freeme: How much did the price drop, would you have saved fifty cents perhaps? I’m going to turn this into a win situation for you. You give us the original price, and then the link to the code, and I’m going to donate 2X that amount to Philippine disaster relief on your behalf.

Only BG has the configuration that I wanted and offered better price as I understand. FT is what I preferred but the latest change in Li-ION battery shipping method is disappointing.
All my stocks from other suppliers came in at rather predictable timing (<30days if not issue). Usually shipped from warehouse within 5days , with “proper” tracking.
I have not tried China Wholesale sites as they do not accept Paypal.

Hmm, many complain about Slowtech. All their items arrives within avg 2.5weeks for my case. Perhaps, my geographical location is in favour.

I did that quite often.

Do not trust PH gov agencies with your money.

Damn, I got customer ready to purchase but my orders not shipped yet. Haha…

Having lived there for 6 years, I’d tend to agree. However you can probably trust International Red Cross.

Yeah, Gotcha: protecting the flight crews of cargo planes is real inconvenient for the rest of us that try to make an honest living selling batteries locally to end users who’s criteria for picking a reseller is the one that offers the lowest price possible.

HK ATM is slow ....

Recent security Upgrade has slowed things to a crawl : Especially economy mail ...

And stuff has disappeared ( or never shipped ? )

I think some sellers may play the never shipped game , probably figure if 10% of people dont complain or open a PP dispute its free money ..

I try not to do repeat business with these sellers ... But since one individual may run 5 or more ebay stores under different names ?

Then there is the theft issue , stuff get stolen ... ( or is simply lost )

As for the Sellers such as Banggood ....

They dont keep that much stock , so if there is a run on something , then it becomes a waiting game , as the seller is waiting on the distributor or manufacturer ...

Want it now ? , buy local and pay more for the convenience ...

People get upset , sure thats understandable , but a company like banggood , they move a lot of stock , and some times , there are shortages , especially on popular items ...

And they make money by trying to keep customers happy , and through volume sales ( lower prices )

Its in there best interest to try and look after you , some times , its just not possible ...

And you havent waited until you have waited 6 months to get what you ordered ...

+ These guys are pretty good in the sense , if they havent shipped your order , they will refund your money ... ( if your tired of waiting )

I waited 6 months for DX to fill a flashlight order ( manufacturer was not making that model ) , they offered to refund my money 3 times , I refused the offer and told them I wanted the flashlight .. ( was it worth the wait = thats another story )

No more free shipping….I see they are charging shipping now on most items besides batteries.

Which ones? I couldn’t find any item that charged extra for shipping.