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I’ll say here as well, I am in Canada, and although shipping usually takes 1-1.5 weeks to get to me, service is always awesome. The items are always shipped promptly and IS offers fantastic pricing and even better ‘sales’.

Top drawer vendor! cheers :beer:

Always great service, fast shippping, get packages in around 5 days or less to east coast.

These guys are THE BEST! I wish I didn't have to buy from anyone else.... EVER!!!

FAST SHIPPING, GOOD STUFF.... GREAT PRICES!!! Can't be beat in my opinion!!

Dan.

Agreed.

Illumination Supply has the best service. :slight_smile:

its getting to the point where i am ordering from them like once a week now haha.

theres a reason for that!

they ship fast and are nice guys to deal with and have great promos/prices :slight_smile:

easily my favorite us dealer.

Easily my favorite vendor. Always have 100% confidence in them when ordering. If you PM Cal he will always look after you, second to none after sales service and support.

Made a mistake with my order, showed faith that it was a honest mistake and not nefarious by placing another order, both the original issue and the order were handled to my lofty satisfaction.
Have provided feedback in private and hope it’s taken aboard, so IS can improve their service and raise the bar for their competition even further :slight_smile:

Excellent service on my orders with very rapid shipment of items. Some excellent sales too on occasion.

They have the best service hands down. I had a problem with my Nitecore EA4's switch boot cracking after a few months of light use. I called Craig and he took care of the problem. I sent it back, and since I didn't want a replacement that would have eventually cracked again, he gave me full credit towards a Sunwayman D40A which I'm thrilled with. BTW, I've purchased several flashlights and batteries from them and it's never taken more than 2 days to get to my house on Long island.

Edit: The reason Craig agreed to upgrade me was at the time Nitecore didn't have a fix for the cracking switch boots.

Agreed, they are top notch!

Have had nothing but great luck with them. A+ in my book.

They’re the first place I check when buying a flashlight, and I don’t mind to pay a bit extra if necessary cause their service and support is the best. Highly recommended!

Just got my Nitecore EA4W from them today, $30! Amazing.

A+

Same with others said, AAA+

When I called last week they said they were back up. Still haven’t heard about my order being shipped. Hopefully they process back logged black friday stuff soon.

MY shipments take forever but that is only because I am located far away in the middle of nowhere :smiley: Their service is definetely A minimum.

Most highly recommended.

I just got a shipping notice 40 minutes after paying for a new SC52 L2!!! How insane is that?!

be kind to them, they probably were in the middle of something else :wink: