Keeppower 14500

[CalvinIS]

@Icon

@CalvinIS

As for my thoughts on the “Cell and Protection made in Japan”, it’s a possibility a batch was mislabeled,

I guess the batch from Wallbuys was mislabeled too.

What did Wallbuys claim the internal cell was? Checking their website with this listing: http://wallbuys.com/Product/KeepPower-3-7V-800mAh-Protected-Rechargeable-Li-ion-14500-Battery-Black-1-Pack--10645

I see a picture that says IC made in Japan, no claim that the cell was made in Japan as well.

[Icon]

@CalvinIS

@Icon

@CalvinIS

As for my thoughts on the “Cell and Protection made in Japan”, it’s a possibility a batch was mislabeled,

I guess the batch from Wallbuys was mislabeled too.

What did Wallbuys claim the internal cell was? Checking their website with this listing: http://wallbuys.com/Product/KeepPower-3-7V-800mAh-Protected-Rechargeable-Li-ion-14500-Battery-Black-1-Pack—10645

I see a picture that says IC made in Japan, no claim that the cell was made in Japan as well.

If they sell something that says made in a certain place, I would not think a claim would be necessary, unless to say the item description is wrong.

[Paipai]

Dear friends,

This is Jane Li from KeepPower, i apologize for all the inconvenience but beg some explains:

1. We used wrong labels in few orders because of some stupid mistakes.
But now we promise this problem will never happen again.
We have made new labels to help you identify it easily, see below pictures:

2. Regarding batteries with this problem you already got, you should get what you pay for.
If you pay for a protected 14500 battery with DLG cell, the cell inside must be DLG and if you pay a price worth Sanyo cell, the cell will be absolutely genuine Sanyo.
KeepPower never intended to cheat any clients, we are not liar.
Actually we are pride ourselves on what we are doing, every battery manufactured within a quality standards framework and use only quality cells.

If you need future explain, please contact me at jane@keeppower.com.cn.
Thanks for your time.
Jane Li

[CalvinIS]

@Icon

If they sell something that says made in a certain place, I would not think a claim would be necessary, unless to say the item description is wrong.

I see nothing wrong then. The wallbuys listing does not say the internal battery was Sanyo. The picture did not show the cell was made in Japan. In fact this shows that whoever bought that battery got exactly what was advertised.

EDIT: I should clarify. There exists two different KeepPower 14500s, one with a Sanyo internal cell and one with a DLG internal cell, this is not a secret. They are not claimed to be the same product. Retailers specify which KP14500 they want.

[Paipai]

@HKJ

@Woody

HKJ’s review states that the cell is a Sanyo UR14500P 840mA. Good enough for me. I have two on the way from Wallbuys. Hmm, that reminds me, I ordered them over a month ago. J)

Keeppower will take any cell and put a wrap around, it basically depends on what is ordered from the dealer.

As long as Keeppower specify that a battery contains a Sanyo cell, I would assume it does.

Much appreciate for your trust, HKJ

[Icon]

@CalvinIS

@Icon

If they sell something that says made in a certain place, I would not think a claim would be necessary, unless to say the item description is wrong.

I see nothing wrong then. The wallbuys listing does not say the internal battery was Sanyo. The picture did not show the cell was made in Japan. In fact this shows that whoever bought that battery got exactly what was advertised.

EDIT: I should clarify. There exists two different KeepPower 14500s, one with a Sanyo internal cell and one with a DLG internal cell, this is not a secret. They are not claimed to be the same product. Retailers specify which KP14500 they want.

I really don’t have a clue where you are looking, but the pic I am looking at clearly shows made in japan on the battery.

[Paipai]

@Tete

Are all Keeppower 14500 Sanyo-cells? I have heard there are ones with chinese DLG-cell also… On the wrapper it says “IC made in Japan” and on their 18650 batteries reads “cell and IC made in Japan”. Shouldn’t there be similar text on the 14500 too, if it’s Sanyo-cell? :~

Dear Tete,

Please check my answer at #30.
Have a nice weekend.

Jane Li from KeepPower

[Paipai]

@Icon

@CalvinIS

@Icon

If they sell something that says made in a certain place, I would not think a claim would be necessary, unless to say the item description is wrong.

I see nothing wrong then. The wallbuys listing does not say the internal battery was Sanyo. The picture did not show the cell was made in Japan. In fact this shows that whoever bought that battery got exactly what was advertised.

EDIT: I should clarify. There exists two different KeepPower 14500s, one with a Sanyo internal cell and one with a DLG internal cell, this is not a secret. They are not claimed to be the same product. Retailers specify which KP14500 they want.

I really don’t have a clue where you are looking, but the pic I am looking at clearly shows made in japan on the battery.

Hi Icon,

Please contact the dealer where you buy this battery to resolve this problem.
You can also refer my answer at #30.
Thanks for your time.

Jane Li from KeepPower

[Paipai]

@Werner

@shrike3612

Here are some photos about Keeppower 14500.

Could you please take a picture of the protection circuit?
——-

I have some keepower and some nitecore 14500 and I am happy with all of them, they deliver enough current and have good capacity. It doesn’t matter if there are Chinese cells in it as long as the cells perform good.
But I can’t understand that there is printed a lie on the cell. Has anyone emailed keeppower directly and asked this?

Hi Werner,

Thanks for your comments of our products.
Regarding the issue, please refer to my answer at #30.
Thanks for your time.

Jane Li from KeepPower

[CalvinIS]

@Icon

I really don’t have a clue where you are looking, but the pic I am looking at clearly shows made in japan on the battery.

http://i.imgur.com/gTLZaJO.png

I see IC made in Japan, Assembled in China. If the cell is made in Japan it would say "Cell and IC made in Japan" like our listing below:

http://i.imgur.com/El2PG1t.png

@cat eyes

.

KeepPower makes batteries with Chinese AND Japan internal cells. They have different versions of each battery. The fact that they sell both types does not mean the lie about the internal cell. As I've said before, the dealer who is selling the batteries should know what the internal cell is since they SPECIFIED it themselves. I never said KeepPower never mislabeled a battery, I said KeepPower never sold me a battery and lied about what was inside. I asked for Sanyo cells I get Sanyo cells, I asked for DLG cells I get DLG cells. It's possible someone ordered DLG cells and they were mislabeled as Sanyo and they left that part out of their listing.

[CalvinIS]

@cat eyes

.

I edited my above post but here it is:

I never said KeepPower never mislabeled a battery, I said KeepPower never sold me a battery and lied about what was inside. I asked for Sanyo cells I get Sanyo cells, I asked for DLG cells I get DLG cells. It's possible someone ordered DLG cells and they were mislabeled as Sanyo and they left that part out of their listing.

No I believe someone ordered Chinese cells and KP gave them Chinese cells, but they may have mislabeled the cell as Japanese. Then the person who sold it left that part out of the listing.

I am looking closely at the photos, show me where I am wrong.

IC does not stand for internal cell. IC stands for intelligent circuit, which is referring to the Seiko IC chips, made in Japan.

[Paipai]

@cat eyes

.

Hi Cateye,

Thanks for your time.
But it is not a right way to resolve a problem if you only complain it.
If you had any trouble with our products, please contact the dealer, so we can help you.
You can also refer to my answer at #30.

Anyway, we will continue to work on quality batteries and wish you can trust KeepPower in the near future.
Thanks very much.

Best Regards,
Jane Li from KeepPower

[CalvinIS]

@cat eyes

.

This will be my last post on the topic. The screenshots I have from Wallbuys says that the IC (intelligent circuit) was made in Japan, not that the cell was made in Japan. Therefore the fact that it had a DLG internal cell is completely correct.

If you bought a KP cell and expected a Sanyo internal cell, you would have to contact whoever sold it to you because they know exactly what is inside since they asked for it. I think it's a possibility that KeepPower mislabeled the cell they sent to the seller, but it is the seller's responsibility to have an accurate listing.

I can see the photo that shows a KP labeled as Japan but with a DLG internal cell, you would have to check the listing for that battery and see if it was advertised as Sanyo.

WALLBUYS SCREENSHOT:

http://i.imgur.com/gTLZaJO.png IC made in Japan

My own listing:

http://i.imgur.com/El2PG1t.png IC and Cell made in Japan, and I have confirmed that it is.

[lyla.li]

Hi Cat eyes,
Thanks for spend your precious vacation time for keeppower,it is great power for us keep providing quality illumination products.
In fact,we have 2 products for keeppower 14500 battery,one use cell made in China,and another by cell made in Japan.

We have clear product position and will put specifications clearly before customers make orders.As our products all have MOQ,so small quantity can not order from us directly,so we can say we never cheat you!

But I should admit some mistakes happened in label process.You know,not all workers in the production department can read English.And we have a stricter QC system now for models with different cells(a 840mAh sticker for sanyo and 800mAh sticker for DLG),we are improving!!!So I really beg for your kind concern.

Besides,We provide different prices for different products,so as our dealers,you can never expected a sanyo cell by paid price for DLG.

Hope you can still trust keeppower and never lose confidence for chinese goods.

[lyla.li]

All dear friends in budgetlight,

For any other complains,you can send to us:lyla@keeppower.com.cn /jane@keeppower.com.cn/info@keeppower.com.cn
We will promise a satisfied reply,wrong labels are few in markets,we found out in the first place and make timely correction,but unfortunately it seems some batteries are still on the market.

You can send us email details about products、price and dealers,I think most of you paid for what worth.if you paid for sanyo cell and receive a chinese cell,not only you,we will argue for your rights,and we will stop sell products to any deceptive dealers.

Hope everyone enjoy your nice christmas holidays.

[shrike3612]

@Paipai

Correct, I ordered 10 Keeppower 14500 from CNqualitygoods.com
All of them were written IC made in Japan not Cell.

However, it’s 800mAh is slightly over rated while DLG 14500 is 750mAh.

[lyla.li]

Dear shrike3612,

Thanks for your great support.Most CNqualitygoods 14500 are cell made in China,their price can show that.

It is not over rated,it is normal to have 100mAh capacity deviation for li-ion batteries.
You can view the best cell Panasonic NCR18650B,its capacity datasheet shows:3300-3400mAh.

Hope this can be helpful.

[shrike3612]

Also, I want to know what Keeppower battery was reviewed by HKJ. From HJK review of Keepower 14500, IC made in Japan. There is no mention about where Cell is made from, but HKJ wrote Cell is Sanyo UR14500P 840mAh.

From Paipai photos, we knew that Keeppower 14500 was reviewed by HKJ is DLG not the Sanyo.

I don’t know what cell is really reviewed by him.

In my opinion Keeppower didn’t rightly say to him for what cell made from.

[lyla.li]

Dear,
It is not keeppower not rightly put.
It is time,you can view HKJ test time,and in that day,we only have sanyo 14500.

With keeppower developing,many customers ask us sourcing for some chinese cell 14500,you know,sanyo is a little expensive.
So we have more products.But it is our responsibility not update all information.

We will take this issue very seriously and make amendments.
Anyway,all changes will declare in our offical web in the future.

[antonkochubey]

According to this German site, DLG 14500 is actually superior to Sanyo 14500 in terms of capacity, with Keeppower 14500 (DLG inside) being 808 mAh, and unprotected Sanyo UR14500P being just 730mAh.

http://dampfakkus.de/akkuvergleich.php?akku1=160&akku2=242&akku3=20&akku4=&akku5=&akku6=&a=2