My order from Banggood UK warehouse arrived safe and sound today via Royal Mail. 4 items packed into one bag. Then each item packed in it’s own bag with lots of protective foam, label with item details on each bag for ID, all very well packed. I guess if you were reselling you could just slap an address label on the bagged items an off they go into the post.
Just wish they had more items in the UK warehouse that I liked.
Bought a Trustfire Flame 14500 battery just try then out. Took 23 days to deliver but it did make it to me; so I’ll give them a 4.
My order arrived in my mail box ( WA State ) exactly 14 days after I placed it without incident. So I have to say I was impressed with their CS. However, despite my favorable experience, considering some of the poor reviews I've read about BG I'm thinking twice before I order from them again. I'm wondering if I just got lucky ?
Hopefully it helps to post this on the forum....
I had been in contact with Neal, who provided me graciously with a flashlight for review..which I really appreciated!!! I could see that "order" in my account, even though it showed up at $0.00
Then he said he would send me another, cheaper,light for another review..
This one never showed in my account. And the flashlight never arrived, and I asked him a few times whether he actually sent it to me, but after several attempts to get in contact through PM, he hasn't responded to me...
So I decided to contact banggood through their website and asked what was going on with him, and they responded they don't have anybody at their shop with that "Nick"name.
After a few days I got an email from that same email address from guess who? Neal.
So I asked him if he could answer my questions..which he replied that I should send him a PM through BLF..which I did...
And again he never replied..
I just want to know why he doesn't reply?
What's the reason for not replying?
I hope it helps that I show this on the forum, so he will contact me...
He has been (very) slow answering my PMs during the last two weeks. I guess he (and everyone at BG) is very busy.. Some kind of growing pains, maybe?
Sorry for disturbing your deals thread THE, so I hope my complaints will fit here better.
I sent him a message on November 21, December 12 and December 24..
None of them got replied..
Nine orders so far, mostly good but they do sell items they don’t have in stock. Placed an order for a Roche F8 and it didn’t ship for 4 weeks because it was out of stock, had to open a dispute at 45 days, hopefully it will show up soon. Seven orders delivered and correct, one recent order still in transit. Some great deals with the discount coupons.
Ive been talking with another member who had almost the same experience as me..
who else got promised a review sample, but actually never received it?
i ordened 29/11/2013 onde jetbeam loader en we are today 11/01/2014 nothing jet
4 orders
- 1 cancellation (my very first order got back-order almost 3 weeks) - refunded
- 1 “no show” (ordered on Nov) - refunded
Not so healthy stats right? One thing I like about their products, they come in new and without damage. They are willing to give refund for no show. Thumbs up for BG.
my charger is landing on airport here…monday i have if customs not smats on the container 
voor 6 weeks
I didn’t have good luck with banggood. Still waiting 2 months on a Roche f6. No replies from banggood. No tracking. PayPal claim ongoing.
About 15 orders now and not just flashlights. All items received in good order. Postage time seems to be equal to most others in China - Approx 14-21 days. I would give 5 stars.
I ordered two flashlights from BG. The shipping time is very slow. My first order was at 19th November, and the tracking showed that the parcel was picked up on the 10th December……
So it stayed 3 weeks long somewhere at the BG warehouses. Oh, and ut still hasn’t arrived.
I try to use wb, much better shipping, the same good prices
Sun, 01/12/2014 - 22:01
My first two orders shipped quickly. The third was back ordered. I placed a fourth order over this weekend, and just got a shipment notification. Hopefully it's legit. I'll update when I see movement on the tracking info.
Wed, 01/15/2014 - 15:40
My tracking number still pulls up nothing. I'm starting to think they generated a shipment label without anything to ship, which means I can't cancel the order because it has shipped.
Thur, 01/16/2014 - 00:12
I spoke a little too soon. It just started tracking. That's a little bit slow, but a huge relief when others above are talking about very long shipment times.
Tues, 01/21/2014 - 17:41
It has already left the San Francisco USPS sort facility. So it shipped within a decent time frame. Now all that's left is to confirm that it's the right product and is in good condition.
Wed, 01/23/2014 - 10:08
Out for delivery.
Wed, 01/23/2014 - 16:11
Delivered. Box says "DRY CW", so I assume I got the DRY direct drive driver. I'll confirm later, but it's not like BG promised either driver. Light works, and everything appears to be in order. This concludes another good deal with BG.
Ordered ncr18650B cells and a Convoy C8 flashlight on 7&8 January at BG without tracking assurance. Received both (separate packages) in good condition within 2 weeks later in Europe. Very nice.
My experiences with Chinashops is still good (10~15 orders). For these prices I take the risk of a missing package or defect product. It didn’t happen yet but it will accept an eventual loss easier.
Four seperate flashlight orders from Banggood. The lower priced ones (<$20) arrived in my mailbox after ~4weeks. The higher priced ones I had to sign for at the post office and took ~2 weeks to arrive. Obviously different shipping methods. All items arrived as advertised, in good condition, and well packaged. A+ from me.
My first ever order from Banggood just arrived this week. I’m quite happy with the flashlight which is good (very bright) and well made, but a few things are apparent to me:
Overall, I would order from BG if I couldn’t find a similar item at DX or FT. I really don’t mind paying and extra dollar or 2 for a little piece of mind :nerd_face: