Keenwin Flashlights?

well… at that price, it won’t kill you even if they sell an old light… keenwin make a decent light and these light is discontinued model… who knows they maybe got it for even cheaper price… they just need to move them to build up the rating… either way I have faith in aliexpress as I deal with them several time… like it says: they will hold the money until the customer happy with the purchase before the seller get the money :smiley:

Did someone have their order shipped? I’ve placed mine on Jan 28th and see no progress on it.

I canceled mine and got no response from them. Most likely I will get the refund when the 18 days are up.

Preguila, what does your order say? I ordered Feb 5th, so mine is still sitting on "awaiting shipment" - but I thought AliExpress automatically canceled the order if the item wasn't shipped by supplier within 10 days? Yours should be past that point.

Yup - it was a "too good to be true deal"... though, I cannot figure why. With AliExpress, the supplier doesn't get their money until the purchaser receives the item, so I can't see why they would try to sell something they don't have, or for a price they don't want to uphold.

Guess all that tried this will see pretty soon...

I was thinking that they probably just didn't realize they could get 10 times the money, or they made a mistake in the listing and then went on New Years holiday. By the time they checked on it to was too late to correct it. Does anyone know if they were still taking orders? They should at least list them sold out or take the listing down. Strange.

Well, the products are still listed as of a couple of minutes ago... http://www.aliexpress.com/item/Keenwin-rc50-led-glare-flashlight-18650-xmlt6-usb-charge/1618926821.html

Have no idea of what they are trying to accomplish with these listings. I feel pretty certain it will just come to a crashing halt and then everyone who ordered will have to go through the hassle with AliExpress to get their money refunded - but that "should be" fairly easy as Ali's policy is if the supplier doesn't ship in 10 days they cancel the order and refund your money - so they say.

My orders cancel in 4 days. I have sent messages to the vendor via alie and email… no response.

still waiting for response too… crossing my fingers :expressionless:

It appears that this vendor no longer has any products listed.

and they’re not answering e-mails either |(
edit : just received email from them… everything is OK and will send it asap

back to crossing fingers :stuck_out_tongue: again

Their listings are back, but my order is still “awaiting shipment”. Contacted them 3 days ago but got no answer yet. If the deadline runs out I’ll let AliExpress cancel the order and won’t order again unless I hear from them.

Well, damn. How come Daylighter gets communication with these guys and no one else hears a peep? I wonder what the heck they are up to?

They agreed to cancel my order and alli is giving me a refund

beats me… I wrote 2 e-mails for them… I ask him if he has the products and if it’s ship yet?
I didn’t get the reply until few days ago,
this is his exact e-mail to me

thanks for your order!
it is alright! we will arrange ASAP!

Regards,
Jack

So… crossing my fingers and hope he deliver :~

I wrote 2 emails, also. Haven't heard diddily... Neither from the seller nor from AliExpress.

At least your response shows that there may be a human at the other end of this purchasing process, but as everyone's orders extend out to the "maximum 10-day shipping deadline", I'll bet the seller allows the deadline to pass and have all the orders get automatically canceled.

I mean - I would love for this to come through - it is an incredible deal if the seller actually ships. But then again - I'm a big Santa Claus believer as well.

Hmm, I'm considering extending processing time. Maybe the holiday has delayed his/her ability to get the lights to ship to us.

Anyone ever do that? Does it reduce your chance to get a refund if necessary?


I've had some orders through AliExpress and all-in-all they seem to be a pretty solid oversight. I call them the "Chinese eBay", as they operate in much the same way (they run the "storefront" for a bunch of sellers to create their own "stores") , with the biggest difference being that they hold the paid money in escrow and don't release it to the seller until the purchaser confirms receipt. That should make it much harder for a supplier to pull a scam. Ali's parent is Alibaba - which is a huge sales conglomerate over there that deals in manufacturer volume sales. You want a metric ton per month of widgets? Alibaba can work it out with you and the supplier...


I can't see the harm in extending the time, although there is a maximum 60 day limit (? I think) for Ali to automatically confirm your receipt of the goods, from time of order. Typically, an extension is done in corroboration with the supplier, though. Kinda tough to chat with a supplier who won't talk to anyone (except Daylighter, of course).

Just don't let it go unresolved too long.

Bottom line, don't let it go past 60 days from time of order. Like eBay, Ali expects that you will do your best to work out any issues directly with the supplier - and only use them as a Dispute Mediator if all else fails. It doesn't really look like this supplier is too worried about their reputation on AliExpress at this point, though - they have no reputation as yet.

Thanks Peetz. I'm going to give the seller the benefit of the doubt and extend 5 days. The lack of correspondence is concerning, but I'' keep an open mind for a few more days.

I ordered one lot of RC50's when this thread came out, but did not want to announce it at the time. I didn't want to contribute creating "rush" on the vendor and then no sales get fulfilled as recently happened with a different Ali vendor.

I don't trust the vendor, but I do trust AliExpress, so I am not too worried at this point. I figure all that will happen is that no one gets their flashlights and you will end up getting your money back eventually from Ali.

The vendor do not list the Keenwin flashlights anymore.