Review of Mountain Electronics (RMM's store)

Can not parse this sentence.

Prices are very competitive with overseas suppliers with much quicker shipping and large inventory of xml emitters with lots of various tints and bins.

I just got a king kong 26650 & XM-L2 U2 1B? on copper from them. Im very happy with the order!

Wow. Ordered 4/22, delivered 4/26 — barely long enough for me to forget what’s in the package!
Thank you.

I dig the cheap shipping and excellent customer service. Rich has been more than helpful every time I’ve had a question.

Steve

I’ll not repeat all the great and accurate comments above (and after) about Richard’s fast, accurate and resonably priced product supplies for those of you who mod. I now buy all my batteries and supplies from him.

I CAN tell you that he has made a lasting impression on my collection by selling lights he himself has modded. I now have three (and counting). We all know that there exist certain budget lights with build value beyond their price. Richard finds them, researches them, tests them, buys them in bulk (a capital commitment by him) then brings the RMM-modded light to we buyers at a fantastic price point with critical improvements in customizable functions.

Good show, Richard. You are the master of your niche’.

_Rant_On

Maybe I’m the only one with a negative experience. I ordered a couple batteries. A couple days later I checked the order status, and it said “completed” so I figured they probably shipped it already. Then last night instead of a shipping notification, I get a pay pal invoice for 84 cents, which I paid. The invoice said “for goods and services”. I mentioned in the notes that I paid it, but politely asked for an explanation of the charge—no reply to that.

Today after I had been at my desk a few hours it dawned on me that I wasn’t getting very good service and I sent an email to Richard saying that I didn’t really like getting a vaguely worded invoice this far into the order process when I thought I had completed my order (which did say ‘completed’ for the status) and that I would be writing a negative review.

Now to be fair, he was very communicative. But very adamant that his home page did specify that WA and UT customers would get a separate invoice. But in 20 something years of ordering from the Internet, I’ve never seen a store do this, so it wasn’t something I expected. I’m not really a fine print reader and I take some responsibility for that, but I’m supposed to read the fine print of every web site to see if the order I placed was really placed and not waiting on a second transaction in order to ship? I reject that sentiment. I’ve never read the fine print of goinggear or amazon to see if completing an order actually means completing an order. I put in my card info, press ‘pay now’ and stuff arrives at my doorstep.

Again, in the sake of fairness, he did apologize for the slow shipping, and I understand my email had an irate tone, but he kind of treated me like I was stupid for not reading the fine print on his web site. And instead of being apologetic about the rickety e-commerce site (I build these type of sites for a living) he was running, he informed me that his volume in WA was too low to justify the expense of making his system work correctly. Ok, got it, you only want happy, high volume customers. And apparently “we ship FAST” only counts if you don’t owe an extra 84 cents on your order, regardless of what the order status says.

Yes, I am a grumpy old man, just one kid shy of yelling “get off my lawn you kids”, but I’m also a loyal customer to dozens of stores that give me great service, and I do my best to reward the truly great sellers like Illumination Supply and hkequipment by showering them with praise and telling everyone I know how awesome they are, and in all honesty, I didn’t see a high degree of awesomeness from Mountain Electronics for my first order. It’s a good thing I always put in a small “test order” the first time I use a seller :slight_smile:

He did give me a full refund for both invoices, but I’m going to go against the grain here and say avoid Mountain Electronics.

_Rant_Off

was helped out by Richard during a couple of purchasing decisions. All packaging very good in spite of USPS pre-opened delivery service.

Cheers

after receiving trash, poor service, and huge shipping delays from several (large) over seas business; I find fast shipping, with a small two person (?) family business, a breath of fresh air. Yea, mistakes will be made but feedback from the forums and personal experience; this is usually far between.

I read the tax conditions on the Mtn. website and very glad I don’t have to deal with it…

Maybe you could barter with Richard over website design :wink:

i contacted RMM both here and on his website a few days ago about a Triple S3 but have yet to hear back from him

I have had nothing but great service from Richard. Ordered customized lights twice with no problems. Would definitely recommend to anyone. Trying to convince myself I don’t need a modded M6, not working so far. :~

Resistance is futile… I gave up long time ago :bigsmile:

Don't bother, trying to convince yourself you don't need one. No one NEEDS one. I can't believe I spent that much on a light until I got it. You GOTTA do it! Mod 1 and I still have no idea how that much light comes out of that can.

close to 3000 lumens according to sir Richard. Only $50, right? Plus some nice cells. This light will actually run on 1 cell?

I placed a couple orders with Mountain Electronics already, and everything went smooth and arrived as scheduled. I was impressed with the quality too. Great job Richard! Friday night I went back and placed a new $175 order :slight_smile: I didn’t even check his prices, I just wanted to order from mtnElectronics so I knew I was getting what was advertised.

Placed my second and will be placing my third soon.

so far fabulous support. As far as critisims go it would be, being out of stock or taking too long and having stock bought out from underneath me (my fault for taking so long) but it does happen. :slight_smile:

If only every other company treated me like this!!!

RMM sets the standards! (or maybe his wife does?)

Most orders ship the next day and get to me within a few days after that. If I have an issue it’s with my own stupidity from time to time. An apology and full refund? Yeah I’d certainly avoid anyone who offered that for mistakes I’ve made.

A+ Seller and fellow member, several orders placed all was good.

I went to buy 2 $10 Nichia triples, should come to $20, right? Well, when I go to check out, for some reason that $20 order is costing me $70! What the heck!

I look at the invoice, and somehow there’s a couple driver kits, a S2+ 18350 host, Carclo optics, an Efest 18500, silicone wire, and couple other things! Gah! And RMM shipped them out so fast, the very next day, I didn’t even have time to feel buyer’s remorse!

:wink:

Needless to say I :heart_eyes: Mountain Electronics, but my self-control is a bit lacking when I shop there. If I could have, that $70 order would have been a $400 order with all the neat stuff there. :smiley:

I just got my latest order today. It was all good, but with one peculiarity…