I ordered the US version shortly after the deal went live and have received tracking number already. Hopefully, it’s a straight US plug and not EU with US adapter.
Same as you, I bought it right after he released the coupon, and today I also received those 3 support tickets that you’ve mentioned.
I ordered the EU plug version.
If you ordered US Plug version and they shipped your order , you shall be receiving US plug version charger, of course.
tatasal mentioned that he spoke with Henry Xu (Opus) and he told him they shipped 2 big orders from Germany (EU plug), so it looks like stock problems are for EU plug version.
I let Dora know before making my order as probably most of “group buy” members here. In my opinion Gearbest was aware of higher demand for EU versions. Any other EU orders form 28th here, marked as “been shipped status” ?
Product Name SKU QTY Subtotal
Opus BT-C3100 V2.0 LI-ion NiCd NiMh LCD Smart Intelligent Battery Charger with EU Adapter - Black LC0017801 1 $59.14
Please note that your reference number is RSXXXXXXXXXNL. Please keep this number safe and secure in case you need to refer to it later.
You can use this number to check the shipping progress and location of the package on NLPOST. Please note that there may be an initial delay when the shipping company logs the shipment on their system before the package information appears online.
The package should normally take 12-25 business days for normal country to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
If you have any questions,please Log in to My Orders to track progress or request help through the order details page. We are always happy to help and will respond with 24 hours.We will do our best to serve you.
Kind Regards,
GearBest Teams
Please do not reply to this email directly as this mailbox is not monitored. Please submit a ticket to our Support Center if you have any questions. If you prefer not to receive any promotional email messages from us, please click here.
Registered Names and Trademarks are the copyright and property of their respective owners. Copyright 2014 GearBest All Rights Reserved. Privacy Policies
I think what is happening is not a big deal, and as qandeel said, waiting for few extra days will not hurt. But just in case, I consider it would be good keeping an eye on these cases the following hours/days.
Ok, so at this moment, we have:
***Users who reported having ordered EU Plug version and received stock problem messages from GearBest:
***Users who reported having ordered US Plug version and still not received their shipping confirmation mail:
-danjayh (Express Shipping order - 'Processing' Status)
If you are in the same case, please add your nickname in the list you belong to. Thanks.
By the way, I decided closing 2 of the 3 Support Tickets I received from GearBest asking me to change my order to the US Plug version. It seems they have some kind of problem with its Support Ticket system, so I thought it was a good idea helping them a bit by closing 2 of these 3 repeated tickets.
If anybody has a better idea or something to add, I'm all ears.
Thank you all and let's wait for GearBest staff response and solution to our cases.
It was shipped a few days ago and I got a tracking number ending with SE, i.e. probably with Swedish post (Same company as the Danish post). But I do not get any result when searching for the tracking number.
will be the very first webpage to show you some tracking info with respect to your RE...SE tracking number. 4 days later than that the number will register on Sweden Post or post.dk tracking pages. Even when all those websites are owned by the same company, the DIRECTLINK website will return some info ~4 days earlier than the normal Sweden/Danish post websites ;)
Hi Henrik,
In my long experience with Asian tracking numbers provided by Chinese online vendors using regular air mail, for the first 5 to 7 days I usually see a “no result found” or something similar. I only get much faster upload of tracking numbers from big, private but expensive carriers like Fedex, UPS,DHL and the like.
However, they just pop up like mushrooms unexpectedly.
I’m holding off on one if these until HKJ is satisfied that Firmware 2.0 fixes the problems. If I have to I’ll pay a bit more (non GB price) for piece of mind that it is in fact a better charger than the i4 I currently use, then so be it.