DX USA warehouse now operational

The Dealextreme warehouse in the US is now open, BUT they don't ship to Canada.

How will this affect everyone, since I'm not from the US, I hope this divide things up and lessen things going out of HK, so others could also get faster processing.

http://koti.mbnet.fi/ollins/dx/usawarehouse.php

http://club.dealextreme.com/forums/Forums.dx/threadid.954315

I would take HK Post over USPS any day except during the Chinese New Year.

Things seem to cost less, and ships faster, too. Win-win.

edit: My bad, they cost the same.

I remembered r5-a3 used to be more, but I guess they dropped the price.

http://www.dealextreme.com/p/trustfire-r5-a3-cree-xp-e-r5-3-mode-230-lumen-memory-led-flashlight-1-aa-1-14500-39062

http://www.dealextreme.com/p/trustfire-r5-a3-cree-xp-e-r5-3-mode-230-lumen-memory-led-flashlight-1-aa-1-14500-900139062

Also, btw, the r5-a3 from DX is now newer crappy version, and at at least the last one I got from KD is still good version, so get it from KD.

I just ordered a P7 dropin from that page so we will see how this works out. They need more selection but this could be pretty cool if they really ship fast.

and so many items there are relate to the flashlights. it also opened in UK. unbelievable.

I do not know how their business works with these UK and US warehouses. But they have to pay customs taxes and vat for introducing all those items in a country. If a product in the US costs the same as in HK (shipping included) I can only conclude that these products are incredibly cheap and that they could be sold for 50% less on the HK site and they would still make a lot of profit.

Import tax to the US generally isn't very high. Intl shipping can cost more.

I hope they are smart about how they choose what to stock in these warehouses. Here is an idea DX if you are reading this, if something has 30 likes on Facebook chances are you are going to sell a lot in the US.

Just a comment about DX and warehouses... what does DX need a warehouse for? They never have anything in stock. They seem to order almost everything from their Chinese suppliers on-demand, which is what results in the ridiculous delays from customer order to finally posting the item.

Good point!

No shipping to Canada? Bah, c'mon!

If your in the USA I wouldn't, USPS takes 2-3 days, whereas HKP takes 7-14 days.

But I would take HKP over China Post, they run ~21 days to the USA.

Actually it's not their fault, shipping from the USA to Canada is very expensive and required different paperwork for customs than for most other countries. For most countries we just use the little green form, for Canada it's the large several parts white form; much more time consuming and cost.

I've shipped there myself a few times and the paperwork for Canada from the USPS is a real pain compared to other Countries and it cost ~x3 more in postage.

I know it takes much longer from China Post, but it is much more cost effective for DX; in-fact they would have to raise theirs rate considerably if they shipped from the USA to Canada rather than China.

Blame the USPS, not DX, it really is not their fault on this; they would loose money on each and every item shipped.

i wonder if rmas will be quick too. im sure they still use the same process. every flashlight ive ordered from DX have been either defective or doa. ordered a 502b with a bad led. an mte sf15 p7 where one of the dies flickers. tf1200 5*q5 that did'nt get full power. so far ive been happy with solarforce/manafont. i told my brother in law about dx months ago and he just received a fandyfire that died on him after a week. hopefully their service and qc will improve. i wanted to get the aurora sh034 but didnt see it on that site.

DX's returns warehouse has been located in Miami FL for years now, I wonder IF that is where they have put their USA product warehouse now. Wow! I could actually get items in one day then.........Cool

Im in the process of RMAing 2 X2000 lights from DX right now. The RMA address they gave me is in San Leandro, CA.

Darn, looks like they changed that too; times are changing.

I actually did ride my bike over there out of sheer boredom one day back when I was living in Miami a couple of years ago. And it's really just another, non-descript warehouse, right next to a bunch of other warehouses that look pretty much the same.

And truth be told, I'm not sure how I am supposed to feel about this. I've been a DX customer for just about 5 million years now and my impression these last few years was that they were growing too fast. So, on the one hand, this could be great for those of us in the continental US, but then again, if they can't handle their logistics in HK with, what amounts to essentially, unlimited skilled, free labor, I can't help but wonder how they expect to manage a warehouse from the other side of the planet.

QC is a huge issue in this business because it costs money in more ways than one: there's the obvious upfront cost because having bodies stuff items into envelopes costs money and it costs quite a bit more here than it does in HK, but then again, DOA items cost money as well.

The Germans learned this the hard way when the German-built and assembled Passats that were the very definition of rock-solid turned out to be crap when assembled in Mexico. Attempting to fix it cost them pretty dime, too. Yes, I know there's the tax issue and it's more complicated than that; well, it always is, really. But my point is, this could really go either way.



The Fin-ish site is just something some guy, presumably from Finland, built, and not in an official capacity.



I think they do have a "warehouse" to store things just before shipping, or stock popular items, even if it means just a place for packing. For example, they usually ship from HK, even though the production base is across the border in Guangzhou. As for need for US warehouse, I think that rather explains itself since the suppliers aren't local.