Rating: GearBest.com [AVOID]

[Racer]

@koyotee

Let’s say, you bought a new item on ebay. The price was 100$ instead of 800$. It then turns out, that the item was stolen. So the cops knock on your door and seize the item you paid for, and don’t return your money. You should know something was wrong with the item or the price, but you still bought it. Thats how it works. But regarding an online purchase from a store in our country is obligatory to sell the item for the selling price ONLY when the buyer gets an conformation email. It is not enough just to click order and pay for the item and then pray that it goes through.

So, if a deal looks too good to be true, then the seller is probably not legit? Got it

[totilde]

@koyotee

Let’s say, you bought a new item on ebay. The price was 100$ instead of 800$. It then turns out, that the item was stolen. So the cops knock on your door and seize the item you paid for, and don’t return your money. You should know something was wrong with the item or the price, but you still bought it. Thats how it works. But regarding an online purchase from a store in our country is obligatory to sell the item for the selling price ONLY when the buyer gets an conformation email. It is not enough just to click order and pay for the item and then pray that it goes through.

We can’t assume all bargains are stolen goods… and all of us (i think) who bought the item received a confirmation email

[Bort]

I think we all knew the offer was too good to be true. We can come up with all the logic we want to justify if they should send it or not, however they have the final say and how they handle things will determine if this leads to a loss of business or not.

[strongest2004]

Will I buy again from them? Maybe. One thing is for sure. I will always think 100x before I buy something from them in the future. Not because of the product but because its THEM.

[ohaya]

My vote would be “no” thus far. I ordered an F13 from the GB on 5/9. Now, 5 days later, order is still “Processing”. Messaged them… still waiting for response.

[Bucketthead]

I will remain neutral, for a short period. Got in on OL's group buy and it is "processing" still. I have no problem with long shipping times from 1/2 way round the world but how long is too long processing an order that was negotiated previously? I did add two VERY inexpensive light also. I would think that was their purpose with the GB. Getting us to their site to spend money.

[noah]

These reviews all have something in common.

http://www.gearbest.com/home-gear/pp_26044.html

https://www.google.com/search?q=Travis+Rehwaldt+Stephen+D.+Shepard+Mike+Buonanno+Woodrow+Travers

http://www.gearbest.com/home-gear/pp_26036.html

https://www.google.com/search?q=Abe+Costanza+Caswell+Cooke+Kyle+Cooper+Marc+Connor

http://www.gearbest.com/watches/pp_26204.html

https://www.google.com/search?q=Sam+Rosedietcher+Paul+Rice+Michael+Powsner+Reginald+Polynice+Mark+Pollard

[Helios1 (Helios-)]

Without even clicking I’m going to guess cheesey fake reviews? :bigsmile:

~ Edit ~
Oh, hey, Welcome to BLF?

[C-channel]

Pl be careful when reputable members are being approached by new firms to lead a group buy. They might be merely using your good reputation to boost theirs. If deals fails to go thru well, your good reputation might be jepordized.

[Pregulla]

I’ve ordered this screwdriver . 10 days later I’ve noticed the order was still in “processing” state. I’ve contacted their CS and got a reply that they are so sorry that they didn’t ship it, they are so sorry it’s out of stock and we won’t ship it. As you can see it’s still listed on their site and no indication that it’s out of stock.

[gearbest]

@Pregulla

I’ve ordered this screwdriver . 10 days later I’ve noticed the order was still in “processing” state. I’ve contacted their CS and got a reply that they are so sorry that they didn’t ship it, they are so sorry it’s out of stock and we won’t ship it. As you can see it’s still listed on their site and no indication that it’s out of stock.

Hello Pregulla,

Sorry for this problem, could you please pm me with your order#? Thanks.

[Pregulla]

I’ve already contacted CS and waiting for refund. Anyway the order # is W1405160014423330
Thanks.

[gearbest]

@Pregulla

I’ve already contacted CS and waiting for refund. Anyway the order # is W1405160014423330
Thanks.

Ok, Thanks for your reply, but apologize for this unhappy shopping experience, hope we will improve our service better and better to you all.

[Saigon]

This will be the last deal with them, avoid.

[vampirefo]

Hi, Nightbird95
I sought you out after reading your review of gearbest.

Nightbird95 | User Profile page at ResellerRatings

I simply want to know if you were asked, paid or in anyway influenced by gearbest to write your review?
My review and experience wasn’t as pleasant as yours.

Thank You
Vampirefo

[Stabbs]

I ordered some color changing changing led bulbs from gearbest, waited the usual month for delivery from china. They arrived all four did not work, in further inspection they were tampered with, obviously returns with a poor fix attempt. Contacted customer service and were told over and over, no refund, I had to pay shipping back to china!, to see any money back. Almost half the cost of the bulbs, I am working with paypal now disputing the charges, and will scour the internet to write negative reviews so other aren’t taken by these crooks!

[DanielM]

I ordered the F13 group buy flashlight, 42 days later it has still not here. Gearbest wants me to wait “several more days”. I disagree, the problem is not with the customs or postal service or whatever. Probably they did not shipped when they said they shipped. Thankfully there is paypal protection.

[gearbest]

@Stabbs

I ordered some color changing changing led bulbs from gearbest, waited the usual month for delivery from china. They arrived all four did not work, in further inspection they were tampered with, obviously returns with a poor fix attempt. Contacted customer service and were told over and over, no refund, I had to pay shipping back to china!, to see any money back. Almost half the cost of the bulbs, I am working with paypal now disputing the charges, and will scour the internet to write negative reviews so other aren’t taken by these crooks!

Hello Stabbs,

Sorry about your order! I sincerely hope you can pm me with your order# so that I can track into it and please let me know the CS’s name if you can! We have a policy that if items lost(not arrive at most 45 days from the shipping day), broken(by pics), we will refund or resend you, thanks!

[dazed1]

Gearbest was good with me, they made one mistake, but they thoroughly apologized, and made it right. I got nothing but good experience with them, especially with Dora which is very very kind and helpful, she does a fantastic job.

[Ejected_Filament]

What are the odds that if you werent a member here, you would have a good experience? One major deal, the charger, and there have been plenty of concerns raised concerning delivery alone. The ratio is not good IMO. Its great that WE get special treatment, but its not the normal practice. That is reflected by dealing direct with GBCS.