It’s a good news that you’ve got your light, thanks for organize this group buy, it’s over 100 units now.
it’s also wonderful that you will do a modding video and review, thanks very much.
About the letter, we confirmed from the supplier, it was placed in wrong package in ours, they also supply something fashion for other sites, sorry for this inconvenience, we will be more careful to our product packages.
Anyone having issues, just contact GearBest via PM using their forum membership here. It's their ball game this time. I'm not running the middle man thing again, too much stress
I just got the F13 I ordered on 5/9, acceptance 5/15, so about 14 days elapsed days.
I like the light, but a couple of issues I had:
- On the F13, the bezel ring was loose… like almost coming off. I guess that most here would consider a loose bezel ring as a good thing though :)…
- I also ordered an S55, which came in the same package…. Guess what? The bezel ring was completely off, and the lens and O-ring had fallen out also. Luckily, I found them on the counter where I had opened the package.
So, overall, the lights were ok, but I don’t understand why they were kind of falling apart.
I appreciate the offer, but as I described, I was able to re-assemble bot the F13 and the S55 lights, so I’m ok.
Also, as described, time-in-transit was pretty good from you all to the U.S., although I think that the number of days to actually ship (5/9 to 5/15) could have been better. I can’t complain about that though, as I have another 2 orders from other vendors that were made BEFORE my GB order, that still haven’t arrived :)!
We have our CS here to offer special support to all BLF users, if you have any questions for orders, tracking numbers and shipping, please kindly pm this account: CSgearbest. This account is GB customer service for BLF members and all others tooWe take your satisfaction seriously.
We provide a professional, dedicated service for every single customer regardless of order size.
You must have some pretty quick delivery luck. I would not be surprised if mine were another four weeks if they have been shipped. Maybe I'll move in next door to you.
I have received two about a week ago. I put kong 26650’s in both. A little less than stellar. I have not spent any time with them at all. Hope there’s a good easy mod. (edit) I bought the tracking number.
Due to the Chinese Dragon boat festival, our CS and shipping department will be closed from June 1st to Jun 3th (inclusive). And the post offices will not be shipping packages during these time too.
During the festival period, you will still able to place orders on our website. We will have operators and staff on duty for every department, and Live Chat will still be available during 6:00am to 9:30 pm (China Time GMT +8 Hours).
Please note that your tickets, emails and orders will experience a slight delay as courier companies will also be affected by the public holiday. Processing time and the delivery time for exports will also be disrupted.
Normal service will resume on June 4th, 2014.We apologize in advance for any inconvenience this may cause and ask for your kind understanding and patience.