Group Buy for the GearBest Ultrafire F13 - Closed?

Hello ohaya,

Very sorry about this, can you just send an email to our support center? They will keep track of your problem, thanks.

Hi,

I appreciate the offer, but as I described, I was able to re-assemble bot the F13 and the S55 lights, so I’m ok.

Also, as described, time-in-transit was pretty good from you all to the U.S., although I think that the number of days to actually ship (5/9 to 5/15) could have been better. I can’t complain about that though, as I have another 2 orders from other vendors that were made BEFORE my GB order, that still haven’t arrived :)!

Thanks,
Jim

Dear BLF members,

We have our CS here to offer special support to all BLF users, if you have any questions for orders, tracking numbers and shipping, please kindly pm this account: CSgearbest. This account is GB customer service for BLF members and all others tooWe take your satisfaction seriously.
We provide a professional, dedicated service for every single customer regardless of order size.

Best Regards,
Gearbest.com

I ordered with tracking number, But Gearbest didn’t send it with it.

.
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I hope I will get it soon :frowning:

How many people have gotten there’s, this is one of the slowest orders to date for me, still not come

You must have some pretty quick delivery luck. I would not be surprised if mine were another four weeks if they have been shipped. Maybe I'll move in next door to you.

I still didn’t get mine … can’t track them either :expressionless:
This is probably the last I’m going to order from them… Ebay is much faster :stuck_out_tongue:

Have not received mine either. Not sure when to expect them though

I ordered mine on 5/9.

Acceptance on 5/15 (so it took them 5 or 6 calendar days to ship)

Delivered 5/23 (east coast USA)

My order only had this light and an S55 in it.

I think that Gearbest opened up a customer support thread here on BLF. Have you posted there, or PM’ed them?

ordered first day of promotion and have not seen the lights yet

Hi,

Maybe post on their CS thread:

or, PM them?

I ordered mine on 5/16, it hasn’t arrived.
An earlier order placed 4/20 arrived yesterday.
So I figure maybe three more weeks.

Tracking says: SGNRPX update on: 05/19/2014 15:50:16 PM PST
Delivery estimate: . Exact time depends on courier.

Tracking detail says “Not found” and when I refresh the page, it says
i 8 Message Query Error Invalid query .7 GInfo 8.0 ÿ

What, me worry?

I have received two about a week ago. I put kong 26650’s in both. A little less than stellar. I have not spent any time with them at all. Hope there’s a good easy mod. (edit) I bought the tracking number.

Due to the Chinese Dragon boat festival, our CS and shipping department will be closed from June 1st to Jun 3th (inclusive). And the post offices will not be shipping packages during these time too.

During the festival period, you will still able to place orders on our website. We will have operators and staff on duty for every department, and Live Chat will still be available during 6:00am to 9:30 pm (China Time GMT +8 Hours).

Please note that your tickets, emails and orders will experience a slight delay as courier companies will also be affected by the public holiday. Processing time and the delivery time for exports will also be disrupted.

Normal service will resume on June 4th, 2014.We apologize in advance for any inconvenience this may cause and ask for your kind understanding and patience.

Thank you for your kind support.

Gearbest.com

I’ll file a claim with Paypal and then just forget it.

I lived and worked in Asia long enough to know better.

I received my two lights yesterday. I’m unsure, but my local post office may have had them for quite some time. It was either the GB order or an IOS order they held unnecessarily, I forgot which :frowning:

Anyway, mine had XM-L and the normal lackluster driver / wiring. The shelf is shallower than an MCPCB. I got confused and thought these needed 20mm drivers, but they actually use 22mm drivers. The driver is retained with a threaded aluminum ring.

All in all I got what I expected and am happy.

Ordered last May 10.
No info where my order is till now…

Ordered 16.05, not a sign of it yet. The progress bar is stuck at pending though.

ive ordered 4 things from fasttech since i placed the gearbest order, batteries as well, and all 4 have come, the battery order was over a week later than the gearbest order as well, as i said earlier in the thread, its been one of the slowest orders for me, if it doesn’t come in the next 5 business days i wont use them again, why wait twice as long as fasttech and banggood
i know some people this is a usual time to wait but all my stuff comes within 14 days of pressing the order button

I’m in the UK too and can’t say I always get stuff sooner. That said, I too ordered batteries from FastTech and a drop in from DX after ordering from Gearbest (5/9), of which both of the other orders have been delivered, but no sign off the group buy item.

Not overly fussed, will give it the rest of this week and then raise a PayPal dispute.