Yes, these quirks are very irritating aren't they. To tell you the truth, I've had the best customer support via eBay. On eBay, the sellers absolutely depend on their seller rating. Anything below 99% positive ratings can seriously hurt a seller's reputation. So they bend over backwards to be communicative, even sending free replacements if anything goes wrong. And FAST! The downside is that they usually cost more on eBay. But for those of us who are impatient and unamused by "little white lies" from the sellers, eBay is probably the best option.
The worry I have, is that is my first order at LT, and I am thinking that I will loose the 20.03 USD I have paid.
For me, the best experiences have been DealExtreme in first, and ebay sellers in second (specially the HK based ones)
And, at this moment, in my Country is 15:19 PM while in Hong Kong is 22:19, so they can not answer until tomorrow..... (if they answer....)
I HOPE that the problems not began here for me.........
At LT, no signs of life in the forums, no response after more than 24 hours by the support, nor the email... etc...
I am worried
Hi fran82,
I got my refund within a day (see MC05 3-mode thread). If Lightake wanted to screw you over, they wouldn't send Daniel to community websites. As far as I can tell LT has been the most responsive HK-based seller I dealt with. So Daniel is not the man with the most knowledge about flashlights, but he tries the best he can and is always nice and helpful. I have emailed with him 9 times within 2 days. Try to not judge him after a day of no response, maybe he has his day off ... who knows (he also told me they have sometimes power outage due to bad weather).
If everything goes wrong.. you can always use Paypal buyer protection ( I think up to 60 days after purchase). I'm used to wait 1-2 weeks to hear from HK-based dealers (Kai, Dealextreme...)
Best regards,
Vectrex
Did you try the different ways to reach LT? (daniel@lightake.com ), service@lightake.com or skype (jjj19880922)
OK vectrex, perhaps I am too "precipitado".... (sorry for my English)
However, as I said is the first time I order at LT and I was "accostumed" to DX system, which keeps you perfectly known the proccess of the orders and of course excellent CSE.
I will wait until tomorrow and yes, I tried those other contact options
"Hurried" or "Too quick to act".
No worries, it is frustrating when an order doesn't work out smoothly. But then again, patience is a virtue. And Daniel from Lightake is trying hard to please the customers.
OK, will post tomorrow is there are notices of LT personnel.
Oh yes!
More than 24 hour later I received response and they resolved the trouble!
Now the order continues "collecting products"..... hope they will ship the only item soon
When FP could not fulfill one of my orders this is what they offered in return :
We regret that due to the huge demand (over 10,000pcs) and limited available stock (below 1000pcs) for item LF367W, we are unable to fulfill your order despite we tried all possible means. Since this item will be end of production those days, I am afraid we have no choice but to cancel LF367W from your recent order. For other items in your same order, we will arrange to ship to you as early as possible.However, to compensate your loss (of time & energy) and show our sincerity, we have to send you LF367W 2pcs free of charge after April 6th, 2010. As for the cancelled LF367W, we will refund you within three working days. We sincerely apologize for all these inconvenience. Your understanding will be highly appreciated.
Edit : This was for 10pcs of Mini Cow LED Keychain Light (White) for $2.
I missed out on a good deal for mini cow leds??
10000 cow leds? OMG
WHAT!!! 
I want some Cow led's! :love:
It was some months ago - Mar/Apr.
This one : http://www.focalprice.com/LF367W/Mini_Cow_LED_Keychain_Light_White.html
I got a fever for cow LED's!
DX do them.
http://www.dealextreme.com/details.dx/sku.17944
Pig ones too.
http://www.dealextreme.com/details.dx/sku.1138
I gave a few pig ones to a policeman pal who took it quite well.... Never did get him to take them to work though.
And my dentist who is going nuts at all the piggy stuff people give him. I think it was a craze of his daughter's year ago so the whole lot got moved from the house to the surgery.
I got a fever, and the only prescription...is more cow LED'S !!"
That was a classic SNL bit with Christopher Walken....Very, very funny!
at this moment i am giving FP a big thumbs down 
i ordered $50 of lights over a week ago and have not had any reply from them atoll
only from pay pal to say they have taken payment
Hmmmm, that's not too good. Try the live chat support. It's available most days, but obviously we all live in different time zones so it can be hard to reach them when they're online.
my order arrived from FP today, delivery is pretty quick unfortunatley not so impressed with the condition it arrived in! all in all I ordered 14 lights but only 12 in the package all stuffed into one very thinly padded envelope. Almost all of the boxes were damaged upon arrival when ordering such amounts from the past from other vendors it is usally been put in a box or very well wrapped with lots of bubble wrap, there was no bubble wrap at all in the package from FP.
http://www.focalprice.com/LF591B/7001_Super_Mini_LED_Flashlight_Lamp_Torch_with_Clip_Black.htmlx 3 only 2 are working one has a damaged head and faulty switch.
http://www.focalprice.com/LF592B/8032_3W_1AAA_Super_Mini_LED_Flashlight_Lamp_Torch_with_Mountaineering_Buckle_Black.htmlx 3 of which 1 arrived with a leaking alkaline battery and the other 2 buckle clips are missing.
http://www.focalprice.com/LF595B/7002_3W_Super_Bright_LED_FlashlightTorch_with_Clip_Black.htmlall of which seem to be working fine.
http://www.focalprice.com/LF554X/SK58_Adjustable_Zoom_Focus_LED_Flashlight_Lamp_Torch.html ORDERED 5 only recieved 3.
This is my first dealing with this vendor and not very impressed as there was no invoice to confirm what I ordered and no email communication to say order recieved or despatched.
I dont recomend FocalPrice because I have had troubles with them.
Hey scruffy, would you mind doing a quick review of those items? Thanks.