I flubbed an order with Tactical HID, so requested a cancellation. Cancellation was done,refund made,new order processed and shipped in a bit less than 2 hours - on a Saturday! Thought that was exceptional.
Nice to deal with.
Bought a couple of Redilast 2900.
Very fast shipment
Haven't bought anything from him, but as far as I know, he's a good guy.