USPS Epacket for USA
Fasttech’s USPS via Hong Kong post still is the raining champion from my experience. Consistently delivers in about 8 days.
Perhaps a good option would be to allow a customer to choose between your shipping options at checkout?
I noticed in the last shipment I received from GearBest (replacement x3), according to the tracking they didn’t receive the package for 5 days from the creation of the shipping label. That may be an area to look into improving as well.
I love fasttech shipping, probably the fastest i have had
Fastest for Italy is banggood via netherland direct mail
Last 2 packages I received came Hong Kong Post — came in a bag that was tattered and scraped and punctured, containing a mangled, crushed white cardboard box, around a fortunately not fragile flashlight that was OK.
An earlier order WW1407300751191470 — still “Processing” after 2 weeks — worries me: it’s a plastic “power bank” box and if it gets the same stomp-and-crush treatment it will be destroyed in transit.
Please wrap things in several layers of bubble wrap before putting them in an envelope.
Over a month now, still don’t have my AAA stainless from GB, my bet is they forget to send it
Canada:
NL post: was 13 days for the Opus BT-C3100 !!!
HK post: was about 23 days for SingFire SF-348
SG post: was about 24 days for SingFire SF-348
SG post: sitting at 27days and counting for XINTD X3
So NL post is definitely the winner for me as I have had order from the US take longer than 13days to reach me….
I say just step up to DHL. I love DHL, HK to USA in under 4 days
The rest of the shipping methods just suck, not consistent, lose 1/2 the items, damage them in transit, etc……
I wont purchase from overseas anymore mainly due to the shipping. Its not thatb I have an issue with the suppliers, I just dont want to deal with them when the package is lost or damaged.
BTW still waiting on my SS flashlight. Received a few PMs from you guys asking for my tracking number but ive been told many times that the HK# I got was just a reference number so I have nothing to give you guys and you have nothing to update me on……its a waiting game until 45 days come and then its paypal claim time. Unless you want to send another one now, then there is nothing you can do to help us outn
I agree with this, i would love a reliable shipping method.
Sitting at 26 days now on current order. First order from you. Seems like every CN order except those from FastTech takes ~6 weeks which is right up against pay pals dispute window. I have only had to file one dispute because of this and did receive the package and subsequently cancelled the dispute. From what I’ve seen in tracking the delay is mostly right after shippers receive a package and it sits for 2-3 weeks in a transit hub in the Far East.
Edit- location: California, USA
I was realy suprised on friday, when i received my nitecore i2. 7 days from order to my hands, got to say germany post delivers fast from china to finland
Destination: Austria
Source: China
different shops
running times: (counted from “shipped mail”)
NL Post: 10, 10, 11 , 13, 7, 11, 13
HK Post: 6, 9, 8
Malaysia: 29, 26, 29, 29, 11
sweden 13, 15
Hi strongest2004,
Thanks for your advice Mostly our system match the order by their location except some special situation as NLPost doesn’t allow to ship batteries, we’ll trying to improve this issues and thanks a lot !!
GearBest
Hi unknown00101,
Thanks for your advices, we have received such feedbacks and trying to resolve the issue, we’ll always try our best to improve it.
Hi hank,
Thank you for your suggestions and feedback, I’ll also make a feedback for this issue and we’ll certainly try our best to solve it for everyone Thanks a lot.
Hi lionheart_2281,
I’m sure we have shipped your pack and I’ve PMed you about your issue I think, hope you have received it and if you have any issue there, you can PM me to ask all the time
Hi Rufusbduck,
Sorry to hear about that, would you mind to PM me with your order number? Perhaps I may check more infos for you and do my best to help you.
Hi Livinloud,
Thanks for your suggestion there, our website have already offered our users to choose DHL also but it must need an extra payment for shipping, the other ordinary post are included in our free shipping.
Sorry for your issue and since you didn’t reply the PM, I would answer you here that the orders under $40 will not generate a tracking number by courier’s system, without the tracking number we can’t check the tracking infos for you, if you want us to reship another one I could only suggest you to make a request for another one when you still not receive the pack in 45 days (starting count at the shipping date).
Hope this could help and thank you for your advice.
GearBest
Hi.
Can you clarify your meaning of shipped? Does this mean the goods are physically in the hands of the postal service and all necessary documents and fees already provided and paid? Or it means thepostal office was just provided info of a parcel for pickup but the actual goods are still with you?
Thanks
My last order ran over 45 days in transit to the US, which resulted in my automatic PP dispute to protect myself. I think it arrived at about day 50. Sorry, I dont recall the carrier (i accepted the default), only the frustration of poor shipping performance. Its good to see you here trying to resolve this issue, because your company now has a bad reputation for its long delivery times.
On average, how long does it take to collect and ship an order from the time it is created by the customer?
Once the order is shipped, what is the average time in transit to delivery?
Good luck and we hope you can resolve these problems before you lose more customers.
Hi FlashPilot,
Thank you for your suggestion, I’ll also gather these infos which you mentioned, and we will try to improve both our shipping time and delivery time.
Sorry for your experience and we’re trying to improve as you adviced, thank you alot