GearBest shipping issues survey in BLF

No tracking given because it has not left the “Barn”.

When GearBest is good, they are great, when they are not……….well, then they become like the rest of the pack.
I hear ya about the different tracking services though. May Favorite is when it still says “waiting for shipping origin” and I have it in my hand. :slight_smile:

I asked them how long it usually take for them to ship out the item. They said 2 - 4 weeks until they post the item. Because it been a 3 day holiday for them. It may take them an extra 2 weeks to post the item. So anywhere from 2 to 6 weeks. It’s been 2 weeks already. So all I can do is just LOL to myself

Hi DavidEF, thanks for your kindly words and supporting!

Hi Gj, Sorry about this issue, I have checked it for you, more information, please check your private message!

Hi Muto and Box, your issues are a little special, I have new updating information for you, please check your private message! And beg your kindly forgiveness, if we have bothered you!

My Nightcore headlamp shipped on October 3rd, any estimates on when that will reach California?

The reason I ask is that it doesn’t have tracking and I will delay a trip if the estimates are not too bad.

Any chance it could be here by the next two weeks?

Totally agreed. My tracking number is invalid if you track from their site.

My tracking number was invalid until about 18 hours ago. It has been three weeks since I placed the order, two since the tracking number was generated, but it is now on its way. I just made another purchase, we’ll see if the absence of a li-ion changes things. IIRC, the Opus 3100 I first bought arrived in roughly two weeks.

Hi brad, it depends on which shipping method you have, if you want know more information, please refer to http://www.gearbest.com/about/shipping-methods.html.

It says 6 to 14 days for free shipping to the U.S. so there is a chance that I might get it before I have to leave.

I hope I luck out, I’m looking forward to trying it out on my trip.

My tracking number, as of this morning, is showing

What does that mean? I ordered this light on the 23rd of last month.

I am in the same condition for a flashlight bought September 22…

But the most scared thing is that for another order, Ned. Post tracking said: country of destination:
06-10-2014 11:01 The item has been delivered successfully SPAIN
06-10-2014 08:56 The item is at the local delivery office
30-09-2014 14:54 The item has arrived in the country of destination
30-09-2014 07:44 The item is on transport to the country of destination
29-09-2014 18:39 The item is at the PostNL sorting center
24-09-2014 07:46 The item is pre-advised

On 17track give me the same, “We are glad to inform you, Your package was delivered successfully” but I don’t live in Spain…

What???

ordered a light on 12.9.
shipped with DHL express 14.9.
cleared at customs 2.10.
arrived in Austria 6.10.

I’m in a similar situation. I ordered a powerbank on 19th September. I checked the NL post tracking the other day, and found that it had been apparently delivered. Like you, it shows a Spanish destination (not UK). I asked GB about this and got a strange reply;

“We are been told that some tracking numbers are the same as the other carrier company’s these days.
The carrier who sent your package will provide you a new track number .
Please wait for another week and contact with us.
We will give you a new one.”

Not sure I quite understand what is going on here.

Why can't you people cooperate and move to Spain? I hear the ham is great!

CS said there's a bug in their system. I had auto select chipping with tracking, but the system used HK Post which automatically removes tracking. :Sp

I'll try to delay ordering again until they post that it's been fixed since I specifically added more to my order to get the free tracking.

RS148710316NL NL post Shipped the 17th of September, can’t get any info?

NL Post doesn't update tracking often, if at all. It may indicate your package is in the Netherlands while you're holding it in your hands.

Makes Perfect sense now, paid for it the 9th of September, sent out the 17th of September, with useless tracking number, and it’s the 7th of October, glad I really didn’t NEED a battery charger?

Perhaps the tracking number uploaders had a two-week vacation, haha. Like in the opus group buy, oftentimes the parcels ‘just pop up like a rabbit’.
(and pray the rabbit won’t lose its way)

Even expedited shipping seem slow... You ordered batteries together with it?

Really this could go in this thread, another businesses thread, a delivery service thread…