I’m in a similar situation. I ordered a powerbank on 19th September. I checked the NL post tracking the other day, and found that it had been apparently delivered. Like you, it shows a Spanish destination (not UK). I asked GB about this and got a strange reply;
“We are been told that some tracking numbers are the same as the other carrier company’s these days.
The carrier who sent your package will provide you a new track number .
Please wait for another week and contact with us.
We will give you a new one.”
Not sure I quite understand what is going on here.
Makes Perfect sense now, paid for it the 9th of September, sent out the 17th of September, with useless tracking number, and it’s the 7th of October, glad I really didn’t NEED a battery charger?
Perhaps the tracking number uploaders had a two-week vacation, haha. Like in the opus group buy, oftentimes the parcels ‘just pop up like a rabbit’.
(and pray the rabbit won’t lose its way)
Recently about the issues of delaying to ship or delaying to update the information mostly are because of the two following reasons:
1. Shenzhen Customs checked and impounded the parcels;
2. China’s National Day, most of the companies are on holidays from 1th October to 5th October.
Really sorry about the issues bother you so much, beg all your kindly understanding. If any one has any questions about the orders needing me to help, please be free to PM me with your order number, thank you!
I’ve placed a bunch of orders in the last few months. Delivery times have been acceptable at 3-4 weeks. Other sellers are getting stuff to me much faster, but GB has a bigger product catalog and they usually beat any other seller on price soundly.
So on some of these items I don’t mind waiting. They haven’t made a mistake on any of my orders, either, and I’ve been pleased with all my items. While I’ve never approved of some of their early antics on this board, they have been a pretty solid seller for me. But yeah, it would be nice if they were a little faster. I just got that $9.99 XM-L2 flashlight yesterday and I’m impressed with the quality of it and the tight hot spot.
placed an order on 26th Sept, the item claimed to be in stock.
On my account it says ‘shipped’ also says ‘processing’ and NL registered post says ‘Pending’
Has it been sent or is it normal to sit on an order for almost 2weeks?
That link gives me an estimation of 7-14 days to the US. A conflicting “ESTIMATED” time of 7-25 is given when choosing a shipping method when ordering!
Perhaps we should add the two and the estimation would more realistically be 14-39 days. Just sayin.
Remember the commercials for Energizer batteries, where they have the toy rabbit, beating a drum? They say “Nothing outlasts an Energizer.” Well, now I know what they mean! This time of “nothing” while I wait on a tracking system that is not tracking anything at all, (another “nothing”) really does seem to keep going, and going, and going, and…
What I’d like to know is… Just how long does Gearbest take to ship out an order?
I ordered something on the 2nd October and my order is “still processing” as of today, 9th Oct.
???
If it’s shipped out under 2 weeks you are lucky. They say 2 to 4 weeks.
I kinda feel sorry for CSgearbest. Always having to apologise for gearbest.
He/she is always nice and polite. Always replying quickly. Too bad the store sucks
