GearBest shipping issues survey in BLF

Commercial Sellers' Spot
103

Hi Upstate Matt,

Good news, now the impound issues are gone, but your order will be effected by our National Day, China companies are on

3-7 holidays since 1th October, sorry this time make you wait so long, beg your kindly understand.

As for the shipping days, it means “business days”(Monday to Friday, not including the Holidays and Festivals)

of the link that I have shown you, and it is counted from the shipping day which we send it to the post office.

Hope my answers have helped you! :slight_smile:

Regards,
GeaBest.com

Hi DavidEF,willie, Manx.

I’m really sorry this time, and if your order has been lost or not arrive at when there is over 45 days from the

shipping day, we will offer the refund or resend, please be free to PM me with your oder numbers. If you have any

future questions, I am at the the service. :slight_smile:

Regards,
GeaBest.com

104

DavidEF, that was Duracell :wink:

105

What I’d like to know is… Just how long does Gearbest take to ship out an order?
I ordered something on the 2nd October and my order is “still processing” as of today, 9th Oct.
???

106

If it’s shipped out under 2 weeks you are lucky. They say 2 to 4 weeks.
I kinda feel sorry for CSgearbest. Always having to apologise for gearbest.
He/she is always nice and polite. Always replying quickly. Too bad the store sucks

107

Bangla, there were holidays from 1.–7.october…

108

Gearbest said that mine shipped on October 3rd, would that be accurate, or was that a holiday?

109

Hmm… Stuff I ordered from Banggood (around the same day) and IOS were shipped out
Oct 4th and 5th :slight_smile:

110

Hi Upstate Matt,

Good news, now the impound issues are gone, but your order will be effected by our National Day, China companies are on

3-7 holidays since 1th October, sorry this time make you wait so long, beg your kindly understand.

As for the shipping days, it means “business days”(Monday to Friday, not including the Holidays and Festivals)

of the link that I have shown you, and it is counted from the shipping day which we send it to the post office.

Hope my answers have helped you! :slight_smile:

Regards,
GeaBest.com

I have two orders, the later fell into the holiday situation that you mentioned the first was shipped on the 30 September.

My point regarding shipping estimated time is that TWO times are given 7-14 days on the link you gave and 7-25 days is the time frame given when ordering.

thanks,
Matt

111

Missing order Placed on Aug.19 shipped on Aug 26
Order #W1408191315290120

112

I ordered on 10/1 and was notified of shipping today by email, 10/9.

113

I ordered on 29 September and my order just shipped with NL Post, but it’s surface mail!
First time using GB but with all of my previous orders from similar online stores it’s always been air mail.

114

Hi BanglaBob, sorry about it, could you please send me your order number, so I can check it for you.

Hi Box, thanks for your kindly words for my working, I’m so appreciated. And the item which is not in stock

needs some more days than usually to ship it out, sorry this time it bothers you. Our store will improve this

gradually.

Hi brad, during holidays most of our staffs are off work, but still it has some staffs on the duties. However, the

working still can’t be compared with the weekdays, hope you can understand, and be glad that your order is

shipped on October 3rd, you are lucky.

Hi Ricez, could you please send me your order number, so I can check it for you.

115

Ordered Xintd X3 Y3 & 2 battery carriers as separate orders. Paid for tracking on the x3 and left a note asking they be shipped together.

Result? They were shipped separately on the same day, and neither has tracking.

Not impressed.

Edit: X3, not Y3.

116

I just bought a Fenix E05 listed at $16.11 on special, when I added it to the cart it came up as $16.11 as it should. But when I checked out and paid for it the price went up to $19.99! Can anyone at Gearbest CS sort this out please!

117

Ordered the Opus 3100 2.1 September 9th, Shipped September 17th, it’s now October 12th? Tell me it’s not here due the the CNH? (Chinese National Holiday) :bigsmile:

118

Ooo man, and I come here wondering what’s average time from ordering to order dispatching! Also ordered Opus 3100 2.1 on 08.10.2014 and somehow expected it to be shipped by now!!! This is going to be loooong winter :confused:

119

Nope.

120

Hi devman, could you please PM me with your order number so that I can check for you.
*

Hi KawiBoy1428, according to your ordering time, it will be more effected by the customs issues, but now the CNH and customs issue are all gone, hope it can reach you soon.

Hi BIGBLOCKMOPAR, please try some other web-browser to check it if it can be right, sometimes the web-browser will effect it.

121

The Floureon usb powerbank I ordered on 19th September arrived this morning. I did have a problem with the tracking number - the one I was given was for a Spanish order - but all’s well that ends well. I rarely bother checking tracking, so this was a little odd. 24 days delivery is about par for the course for stuff from China for me.

I’m still not sure how the tracking numbers got screwed up.

122

They both used the bunny, Duracell first, then Energizer. The Duracell version had a heap of bunnies all beating drums like toy soldiers with zinc batteries until only one remained still going, the alkaline Duracell bunny. Energizer took that claim head on, with a bunny of its own beating a bigger drum. IIRC, they used the Duracell based shot and had the Energizer bunny crash into the shot beating the bigger drum.

The Energizer retort was funny. Google tells me the time difference between the two events was something like 16 years. Wow.