GearBest shipping issues survey in BLF

Nope.

Hi devman, could you please PM me with your order number so that I can check for you.
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Hi KawiBoy1428, according to your ordering time, it will be more effected by the customs issues, but now the CNH and customs issue are all gone, hope it can reach you soon.

Hi BIGBLOCKMOPAR, please try some other web-browser to check it if it can be right, sometimes the web-browser will effect it.

The Floureon usb powerbank I ordered on 19th September arrived this morning. I did have a problem with the tracking number - the one I was given was for a Spanish order - but all’s well that ends well. I rarely bother checking tracking, so this was a little odd. 24 days delivery is about par for the course for stuff from China for me.

I’m still not sure how the tracking numbers got screwed up.

They both used the bunny, Duracell first, then Energizer. The Duracell version had a heap of bunnies all beating drums like toy soldiers with zinc batteries until only one remained still going, the alkaline Duracell bunny. Energizer took that claim head on, with a bunny of its own beating a bigger drum. IIRC, they used the Duracell based shot and had the Energizer bunny crash into the shot beating the bigger drum.

The Energizer retort was funny. Google tells me the time difference between the two events was something like 16 years. Wow.

only issue i have right now with gearbest shipping is the lack of a proper tracking number. they just do not work at all. pay for the extra shipping do not get a working tracking number.

Yeah, that’s the problem I’m having, too. I’m not happy that my order from late September is just now being prepared to ship by the “Origin Post”, but I know to expect that. What I shouldn’t have to expect is the lack of updates to tracking information. If they have a tracking system at all, it should be very easy to update the system. Just run the package by a scanner, and the scanner updates the system. Package delays caused by National Holidays or special Customs checks should be known in advance, and one person could type it in to the tracking system one time and that would notify everyone affected by that particular special delay event. So, here’s how I imagine my tracking info coulda-shoulda looked:

Scan1: Package pick-up at Seller.
Scan2: Package has entered Origin Post sorting system.
Update Alert: Customs is performing special checks, expect delays of 1-3 days. Sorry for the inconvenience.
Update Alert: Chinese National Holiday. Expect delay of 7-10 days. Sorry for the inconvenience.
Scan3: Origin Post is preparing your package for shipment.
Scan4: Package has entered Destination Post sorting system.
Scan5: Package has entered Regional sorting warehouse.
Scan6: Package has entered local Post office.
Scan7: Package is out for delivery.
Update: Package has been delivered.

The above would take 7 scans which would automatically update the system, plus exactly three manual entries. Two of the manual entries are there because of special events (so won’t happen all the time, hopefully) and the third one is already usually done anyway. All three can be entered as a general entry for all affected packages.

However, after having said all that, I have to realize that none of this is in the seller’s control. The only thing they could do is use another shipper, and that may be very difficult/expensive or even impossible in some cases.

Edit: There should be more scans, when the package is leaving the various facilities, en-route. But I left those out for brevity. Those are still scans, not hard to do.

I wanted to buy the new Fenix E05, and it shows $16 with free shipping. but at checkout it shows another $1.xx for shipping. Then it shouldnt say FREE shipping on the product page I think?

plus I can`t use my coupon, as it will show a higher price...starting from $18.xx

Wow, I had forgotten that, but there's a video of a Duracell commercial that I remember having seen.

https://www.budgetbatteries.co.uk/blog/?p=23

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lol. Funny thing is that the package did come with a genuine tracking number. Who knows, maybe someone wanted to clear a load of work before the Chinese holidays.

I did open a ticket at GB last week about the tracking number that showed the package had apparently arrived (at it’s Spanish destination, I guess). I was told the usual “please check with your local Post Office”. I was going to update GB just now, but that ticket has disappeared.

my tracking numbers now work… 13 days from ordering

Glad to hear some peoples are at least working - my courui was posted 29/9 and still not tracking :frowning:

Hi every BLF members,

Because recently we have a bug with our system that results in the tracking number problem( now it has been right), if this problem has happened to you, please PM me with your order number. And really sorry it bothers you, beg your forgiveness.

Best Regards,
GearBest.com.

THIS IS NOT LPF |(

Do we look like bloody laserholics to you? This is BLF!

flashlight page with Fenix e05 shows FREE SHIPPING. but it will put another $1.xx on top of the price..

can you please delete the words FREE SHIPPING, if its not free.

Hi dangerous and DanielM, I’m so sorry about this mistakes and thanks for you pointing out that, please forgive, and I have fixed it.


Hi ChibiM, thanks for pointing, we are now improving it, but it needs some time.

I had a strange email from GB this morning, telling me my Floureon usb powerbank had shipped “today”, and giving me the tracking number. Er, that will be the package I received on Monday, I guess?

Still, good that they did let me know the correct tracking number, but using their standard form isn’t that clever. Obviously the wrong tracking number episode has been resolved.

Finally my Yezl Y3 + 5 extension tubes come at my door!
It took 25 days, not so bad. The only mistake with my order was the second tracking for extension tubes, delivered to Spain. It was not my, because they come into the same pack of the flashlight! :bigsmile:

Can’t fault Gearbest with my first purchase. Posted 29/9 arrived UK 16/10. Happy with that and thankyou!