GearBest shipping issues survey in BLF

flashlight page with Fenix e05 shows FREE SHIPPING. but it will put another $1.xx on top of the price..

can you please delete the words FREE SHIPPING, if its not free.

Hi dangerous and DanielM, I’m so sorry about this mistakes and thanks for you pointing out that, please forgive, and I have fixed it.


Hi ChibiM, thanks for pointing, we are now improving it, but it needs some time.

I had a strange email from GB this morning, telling me my Floureon usb powerbank had shipped “today”, and giving me the tracking number. Er, that will be the package I received on Monday, I guess?

Still, good that they did let me know the correct tracking number, but using their standard form isn’t that clever. Obviously the wrong tracking number episode has been resolved.

Finally my Yezl Y3 + 5 extension tubes come at my door!
It took 25 days, not so bad. The only mistake with my order was the second tracking for extension tubes, delivered to Spain. It was not my, because they come into the same pack of the flashlight! :bigsmile:

Can’t fault Gearbest with my first purchase. Posted 29/9 arrived UK 16/10. Happy with that and thankyou!

update on shipping, ordered my Jacob a60 on the 27th of september and received it 14th of october. payed for the NL postage and it payed off. more than 2 weeks faster than normal delivery times.

Hi all of you :slight_smile: , really feel great that you have received them, thanks for your kindly words and shopping with GB :party:

I just received my flashlight order in good condition yesterday. If you take into consideration the Customs issue in China, as well as the National Holiday, my overall shipping time wasn’t so bad. Tracking could have been a little better operated, but did finally work. I’m not impressed, but I’m not unhappy either. The light is in good condition and works well. Overall, I’d give my shipping experience a 3.5 stars out of 5.

12 days after dispatch and the tracking still doesn’t work, is that normal for NL post?

I think it first needs some time to send to the NL, and then you will be able to start tracking your parcel.. at least that what happens to my Singapore/Malaysian/Sweden post parcels from China.

Hi DavidEF, thanks for your rating and understanding :slight_smile:


Hi Ricez, I’m sorry about that, could you please PM me with your order number, so I can check it for you. :slight_smile:

Personal second slowest delivery record, just received the long lost missing extension. It was shipped August 26 and received today October 22. Yahoo!

Finally received order 65 days after ordering, 58 days after shipping

Hi Gearbest!

Were any changes made to your shipping process, as a result of this feedback?

I’m currently waiting on two orders;

Order# W1504010138458925 (Nitecore battery charger); Shipped by Sweden surface mail on 7th April.
Why is a charger shipped by surface mail through Swiss post, to Australia?

Order# W1504010125222942 (Flashlight); Shipped by China Post on 3rd April.

Both orders were placed on April 1st.

NL to Indonesia
Registered from Apr 17, status still saying “2015-04-24 14:47 Departure from outward OE”.

Hi FmC,

Thanks for your feedback, so what’s your suggestion about the shipping method.

My suggestion would be to use a carrier that doesn’t go from China to Sweden to Australia on a boat.

Whilst I’ve been waiting for these two orders, I have ordered & received several items from other sellers based in China, in 2-3 weeks.

They were carried by Singapore post.

EMS arrived in about 1 week to USA

Hungary post - still waiting for tracking number to update - seems to be a bit slower. The shipment has batteries so maybe HU post was required???

i did the group buy on the 1504…

i split my order, as i was using two codes… i used “auto” shipping on both.

1) order was 105 USD… the tracking number worked, and i had my package within a WEEK. (DHL)
2) order was 54 USD… tracking number did NOT work, took an extra week or 10 days… (Royal Mail)

=

overall i was very happy, and will buy something again. packages arrived undamaged.

i just didnt like the “fake” tracking number… getting a tracking number is great? but, a fake tracking number is kind of pointless.

(i am in the United States)

overall? i am happy… and i will buy from you again… unless i have a bad experience in the future.

to ITALY.
PostNL, it’s faster than any china, singapore, HK based postal shipment
Belgium Airmail Registerd, just arrived yesterday, was comparable to PostNL or even faster, but with no tracking whenever the item it’s in my country.