GearBest shipping issues survey in BLF

update on shipping, ordered my Jacob a60 on the 27th of september and received it 14th of october. payed for the NL postage and it payed off. more than 2 weeks faster than normal delivery times.

Hi all of you :slight_smile: , really feel great that you have received them, thanks for your kindly words and shopping with GB :party:

I just received my flashlight order in good condition yesterday. If you take into consideration the Customs issue in China, as well as the National Holiday, my overall shipping time wasnā€™t so bad. Tracking could have been a little better operated, but did finally work. Iā€™m not impressed, but Iā€™m not unhappy either. The light is in good condition and works well. Overall, Iā€™d give my shipping experience a 3.5 stars out of 5.

12 days after dispatch and the tracking still doesnā€™t work, is that normal for NL post?

I think it first needs some time to send to the NL, and then you will be able to start tracking your parcel.. at least that what happens to my Singapore/Malaysian/Sweden post parcels from China.

Hi DavidEF, thanks for your rating and understanding :slight_smile:


Hi Ricez, Iā€™m sorry about that, could you please PM me with your order number, so I can check it for you. :slight_smile:

Personal second slowest delivery record, just received the long lost missing extension. It was shipped August 26 and received today October 22. Yahoo!

Finally received order 65 days after ordering, 58 days after shipping

Hi Gearbest!

Were any changes made to your shipping process, as a result of this feedback?

Iā€™m currently waiting on two orders;

Order# W1504010138458925 (Nitecore battery charger); Shipped by Sweden surface mail on 7th April.
Why is a charger shipped by surface mail through Swiss post, to Australia?

Order# W1504010125222942 (Flashlight); Shipped by China Post on 3rd April.

Both orders were placed on April 1st.

NL to Indonesia
Registered from Apr 17, status still saying ā€œ2015-04-24 14:47 Departure from outward OEā€.

Hi FmC,

Thanks for your feedback, so whatā€™s your suggestion about the shipping method.

My suggestion would be to use a carrier that doesnā€™t go from China to Sweden to Australia on a boat.

Whilst Iā€™ve been waiting for these two orders, I have ordered & received several items from other sellers based in China, in 2-3 weeks.

They were carried by Singapore post.

EMS arrived in about 1 week to USA

Hungary post - still waiting for tracking number to update - seems to be a bit slower. The shipment has batteries so maybe HU post was required???

i did the group buy on the 1504ā€¦

i split my order, as i was using two codesā€¦ i used ā€œautoā€ shipping on both.

1) order was 105 USDā€¦ the tracking number worked, and i had my package within a WEEK. (DHL)
2) order was 54 USDā€¦ tracking number did NOT work, took an extra week or 10 daysā€¦ (Royal Mail)

=

overall i was very happy, and will buy something again. packages arrived undamaged.

i just didnt like the ā€œfakeā€ tracking numberā€¦ getting a tracking number is great? but, a fake tracking number is kind of pointless.

(i am in the United States)

overall? i am happyā€¦ and i will buy from you againā€¦ unless i have a bad experience in the future.

to ITALY.
PostNL, itā€™s faster than any china, singapore, HK based postal shipment
Belgium Airmail Registerd, just arrived yesterday, was comparable to PostNL or even faster, but with no tracking whenever the item itā€™s in my country.

Another packaged arrived today from one of your competitors (FT);

Posted 17th April via Malaysian Post to Australia.

Hi FmC,
Thanks for your feedback, will submit it to our related department.

One order, Netherlands Post Registered was used. Two days after my order I got your email with photo of the package addressed to me, notification that is shipped that day, and the tracking number. I got it 26 days later. Very good imho!

I got 2 packages recently. One was NL, and one I paid for USPS. Both were really quick. I was very impressed, some of the best shipping from China Iā€™ve had. Both orders were over 20 bucks.

Hi Gearbest, Can you please check on order# W1505190057146629. Ordered 19th May, still "Processing".

I paid extra for the "Australia line with tracking" to try & speed things up a little...

Also, Order# W1504010125222942 has still not arrived. It was shipped on 3rd April. I hope it arrives, as I'm running out of time until I'm forced to make the PP claim.

Regards.