Wow. That’s what I get for not checking with you guys first… Tried ordering 4 Jacobs and when I clicked visa to pay, there was some freezing going on saying something about wrong characters… At least I didn’t input any info… The order is still there with ‘payment pending ’ next to it. Even got an email from them reminding me to pay. Mesaged Mia weeks ago about something else and got no response….
Your order has been paid successfully, please wait for the seller to ship the order.
Order information [Money Type:USD]
Order Number: 14302xxxxx Total Order Amount: $ 10.94
Transaction ID: 9FGxxxxxKH62xxxxx Transaction Status: SUCCESS
Transaction Time: 2014-10-30 22:02:13
That page still shows 19 units, so I don’t think it’s updating.
I tried to complete an order 10/31, repeatedly; got browser freezes and crashes at the point of confirming PayPal to pay.
Web page now shows I have three unpaid orders and one unconfirmed order — multiple duplicates.
I used their “Online Services” address “Order@dd4.com” asking them to cancel the duplicate orders, giving them the order numbers. Waiting on a response.
The web page says zero messages, so apparently that’s separate from the email address.
Their message system defaults to sending a message to — me?! — and doesn’t give a userid for customer service messages.
Oh, when I click on the “unconfirmed order” a new window opens up that says:
“Order Shipped
Confirm Order”
so I’m guessing that ‘Confirm’ means they want confirmation of delivery — I’ll wait and see.
“Dear Manx,
Store Aurabuy has shipped your order # 1430218433, please track your order laterfor delivery updates.
Tracking Number:….
Please click following link for order details”
But the link do not work…
I am getting a bad feeling this is just a scam, they sent me an email After saying they had shipped the items with the bogus tracking # and it said;
Dear Mr xxxxx,
We are sorry to notice you that your order #xxxxxxxxxx provide a wrong phone number.
It may get inconvenience to you if your order arrive in time.
Please provide the correct phone number to cs@dd4.com with your order number.
Thanks for your consideration.
DD4
My correct phone # is clearly entered on the order, so no need for this email.
Also I got a China based phone call on that same # yesterday, did not answer it and they left no voicemail.
Google search shows the number as a possible spoof # used for telemarketing.
Anyway, now with Paypal going to 6 mos delivery, where does this leave us to file dispute. After how many days now?
Thanks,
Keith