Excellent service on my orders with very rapid shipment of items. Some excellent sales too on occasion.
They have the best service hands down. I had a problem with my Nitecore EA4's switch boot cracking after a few months of light use. I called Craig and he took care of the problem. I sent it back, and since I didn't want a replacement that would have eventually cracked again, he gave me full credit towards a Sunwayman D40A which I'm thrilled with. BTW, I've purchased several flashlights and batteries from them and it's never taken more than 2 days to get to my house on Long island.
Edit: The reason Craig agreed to upgrade me was at the time Nitecore didn't have a fix for the cracking switch boots.
Agreed, they are top notch!
Have had nothing but great luck with them. A+ in my book.
They’re the first place I check when buying a flashlight, and I don’t mind to pay a bit extra if necessary cause their service and support is the best. Highly recommended!
Just got my Nitecore EA4W from them today, $30! Amazing.
A+
Same with others said, AAA+
When I called last week they said they were back up. Still haven’t heard about my order being shipped. Hopefully they process back logged black friday stuff soon.
MY shipments take forever but that is only because I am located far away in the middle of nowhere 
Their service is definetely A minimum.
Most highly recommended.
I just got a shipping notice 40 minutes after paying for a new SC52 L2!!! How insane is that?!
be kind to them, they probably were in the middle of something else 
LOL!!!
Our Black Friday backlog has long been cleared by now, could you PM me your order number or last name so I can take a look at what's going on with your order?
A+
Illumn and Mountain Electronics are my two favorite suppliers. 
Awesome service, reliable product, good selection.
A+ service for me as well. Yeah, I buy stuff from there too! 
I’m sure everyone’s review of their service is spot on but waiting since 11/28/2014 for some backordered items to fill kinda took the thunder from my Christmas gift giving.
I ordered a Ahorton 27.2mm Aspheric Glass Lens from Illumination Supply last night for a TrustFire Z6 I have coming. I hope it installs easy.
Did you see this post in response to your previous post?…
I had contacted illumination Supply and RMM before. Although they did not cooperate with us in year 2014, they did very polite reply. A+
sincerely hope we could have cooperation in New Year !