I did not have any problems with Banggood. If there were any issues of defect they were quickly and easily handled. Of all of the usual Chinese vendors I think Banggood is the best to deal with.
2.where should we improve in the next year?
Just ideas........"I" would like to see more items available in the US Banggood for faster shipping such as popular lights and quality batteries BUT we do have two good USA vendors for batteries so it is not the most important. Maybe more faster but cheaper shipping options?
Don't know still happier with Banggood than other overseas Chinese vendors :)
3.which gift do u want for the third ground?
A gift certificate or coupon....maybe $25 or $50...to allow customer to choose what they need or want best
Have had no problems with BG. It’s time for Chinese vendors to learn something from Amazon. “processing” an order for several days, or more, is not acceptable. If you say it’s in stock, it needs to be. If it’s in stock, get it packaged and labeled the day the order comes in. Amazon has just introduced 1-hour delivery in New York City!
1.Prices have been good. Thanks for sponsoring the group buys and giveaways, and being active here. Good selection of items. I especially like the DQG items.
2. Maybe some sanrenmu and enlan knives, but that market is pretty competitive. Also, maybe instead of affiliate links from individual members here, put some extra revenue from BLF-related sales into more forum activities like giveaways and discounts.
1.where do you think banggood is worked good?
-Well for me your shipping seems to be one of the fastest for my location. I also like that the priority shipping with DHL on some items is a very inexpensive upgrade. I also like how much variety is on the site… but unfortunately for my paypal account that means I’m buying more than I probable should. Also I recently had an issue with an item I ordered (defective) and it was very easy to deal with your customer service department to work towards a mutual satisfactory outcome.
2.where should we improve in the next year?
-I to would like to see some more one-off type items like lights (and other items) you can’t find anywhere else like special edition, limited production run skews. Other than that, keep up the good work, continue to expand your offers especially in categories that the sales are growing.
3.which gift do u want for the third ground?
I will also throw my vote behind the 4-8aa style flashlight as I have a couple of those on my list of things to buy in the newyear.
1/ Lots of items and good value. But the cherry on the pie was the BLF X6 Group Buy. Of course.
Were you gave your best to please hundreds of BLF-ers with amazing value for money.
2/ Stock. I separately ordered 2 lights. Youre estimated shipping was 7 to 25 businessdays.
8 businessdays after I ordered it, I received the first light. Perfect.
But 7 businessdays after I ordered the second light, I got a mail (thank you) that it was temporary out of stock.
I would like to know faster (or immediately) when there’s a delay. Don’t say it’s in stock when it’s not.
3/ Olight M2X-UT Javelot
1. good offering, reasonably fast shipping, good customer support
2. no free shipping for me don’t split my orders, I order more stuff to get tracking and you split them into smaller pieces and send without tracking!!!
3. Solarforce Z2 in all 5 colors
1. I always like your prices for some brand lights like nitecore. Have bought quite a few times from you. Also your people are always quite helpful and accommodating.
2. Prepare more deals and post them on BLF
3. maybe a nitecore hc50
1. Never have any problem with BG (more than 10 orders), keep it up.
2. Better packaging, for example use rubber band instead of tape on X6 BLF SE.
3. Any flashlight mention above.