ebay: high seller rating in spite of fake products?

So I’m still in dispute over fake TP4056 charging board, total value of shipment is practically insignificant $3. We’re going in circles, unbelievable. Now the seller claims that they spend a lot of money shipping this. My wife told me I should leave them be, perhaps it’s a lot of money for them. I’m kind of angry that there are 100s of cases like this, with so many fakes and so many giving-up scammed buyers. What would you do?

I would not give them an inch, they straight up lied to you that they where genuine, and then sent you something else.

It is not allowed (of course, but sometimes it looks like the sellers don’t even know that) to have pictures in the listing that is not of the actual product.

Those times i have gotten something other than was in the listing i have gotten a refund, if they refuse i guess you can always escalate, but even that i am unsure of now because ebay have changed the dispute process so many times over the years, it is hard to know what the current rules are, and it was a while i did it last time now.

But don’t let them get to you, this is all part of the game for the bad sellers out there, if they make it annoying enough for you, you think twice next time you get a bad product and then they have won.
Just learn to accept that sometimes you get burned the trick is not to let it affect you emotionally and just deal with it :wink:

In the end we still save crazy amount of money by buying from the cheapest seller, i know i do :slight_smile:

It wouldn’t matter if they had to spend 10x the price on shipping. If shipping is that much of an issue, then more reason to ensure orders never need resending. Its on them, not you. Value has nothing to do with it, its a principle.

I mean dont do your head in but dont just not bother. I tmattered enough to post, so surely it matters enough to put it in PayPals hands.

My advice is never, ever, use bank transfer on PayPal®, always use a credit card. Basically when you allow PayPal to directly debit your bank account, you have a transaction in which you have no recourse. PayPal isn’t the seller, so PayPal didn’t commit the fraud. Even when PayPal screws up (and they do from time to time and debit your account more than once for a single transaction), they will NOT Accept any responsibility for the bank charges that result.

However PayPal is also a credit card merchant, and 9 out of 10 times if you dispute a credit card transaction with them, they will find in your favor. It has nothing to do with being right or wrong, it has to do with what happens to PayPal if their chargebacks (involuntary refunds) exceed a very small per centage. Rather than have that happen, they simply screw the seller.

While the PayPal terms an conditions say that you agree not to challenge PayPal charges with your credit card issuer, the reality is that Federal Law says otherwise. As a matter of law, a contract cannot override Federal Law, so any conflict between PayPal Terms and Conditions and Federal Law is automatically resolved in favor of Federal Law. Consequently as a buyer, if you use a credit card, you can almost always challenge the transaction with the Credit Card company even if PayPal refuses the refund. What PayPal is deathly afraid of is that chargebacks will exceed the threshold, and when that happens, the merchant bank (I believe it is Wells Fargo) begins holding a portion of the proceeds from credit card sales in escrow to cover potential chargebacks.

So my advice is to use a credit card for PayPal purchases whenever possible. In addition if you are a seller, have a bank account specifically for PayPal deposits, and move any money from that account to another account ASAP when PayPal desposits it. In addition, you can opt out of the eBay/PayPal refund scheme (by default they simply take money from your PayPal account and/or the bank account linked to PayPal), You can also opt out of PayPal’s binding arbitration in San Jose as well. I have done both, but you have to do so in writing.

ok, not letting them go then. Although I do feel a bit childish, exchanging 20 mails so far over 3$, but after reading the other negative feedback, seems that is the strategy that the seller often uses, bore the buyer to death with endless emails not resolving anything.

The seller just tried to leverage feedback with the refund.

Update: now I understand how their ratings are unrealistically high, it’s basically scamming, and unless you agree to their terms, you can’t get your money back.
After 40 fruitless emails this is how far we have come:

Interesting, yeah it looks like ebay’s case procedure have recently become much much worse :frowning:

I just this week tried to file a case against a bad seller how sent me something that didn’t match the listings pictures, at first i sent a message to the seller because i thought it was an honest mistake, when he didn’t respond i asked for a refund or a correct item resend through the resolution center, but when he still refused to respond i tried to ask ebay to step to help me out, but that doesn’t seem to work at all, all i get is error messages.

Ebay’s case system is totally broken, i never thought i would say this but i miss aliexpress’s system, when a seller have tried to cheat me there i have always gotten my money back quick & easy.

Dont recall, and dont want to reread, but did you use PayPal? If yes, just run the complaint via them. Tell them eBay is broken, and youre done with trying to make that broken system work. Now youre expecting PayPal to function as it promises to do so. The seller is demanding you lie about feedback in order to get what youre entitled to.

In the end you want the feedback to stand, its worth $3 IMO, but should not cost you $3. Id go via PayPal and give the eBay process a miss as its a joke, it seems. As yet Ive not had to deal with it.

Sorry i don’t think you can do that, at least not in my case.

When i tried to open a paypal case i get a error message that tells me that i should use ebay’s resolution center………the same that doesn’t work……sight :frowning:

One more old story:

My friend needed battery for his camera as soon as possible(<20days),so I ordered from "UK" seller,price is of course ~3x more expensive than Chinese sellers,but because of urgency,I didn't have choice :

from seller memorycard777.

As usual I expected <10days shipping time,but that didn't happen.Item arrived after 18-19 days(so 1-2 days before it would be useless),and there was china post customs declaration on envelope.So seller didn't ship items from UK,but from china,classical dropship,but item's location on ebay was clearly stated:UK,so that a lie.

Because of that,I leaved negative feedback about real china location,so other buyers can see it,and soon after that seller offered me ~50% refund,just to remove that feedback.I refused that,and leave a note to seller that I'll remove negative feedback only when he change item location to real one(china). Soon after that obviously desperate seller offered me 100% refund,if I remove my feedback!Sad thing is,I'm sure many other people took the free money and removed similar feedback,but I told him the same thing:change the item location,and then I'll remove negative feedback.He didn't do that,of course.

If you check seller's listings he still claims that he ships items(price is 2-3x than china ebay sellers) directly from various eu coutries-Germany,France,UK,Spain... and he makes a lot of money simply because of that small "item location" lie.

And that's ok to ebay also,obviously

Looking at the page you listed he does list UK as item location

Item location:
Jersey, United Kingdom

However at the bottom he does list his location as Hong Kong

Business seller information
memorycard777
Hiu Sin Yung
Rm 714, Hiu wo House, Hiu Lai Court
Hong Kong

Ebay is getting to the point where I don’t want to use it nowadays

As soon as he offered money in exchange to feedback he breached the “extortion” policy I would say report him to ebay for mis represening AND the extortion, it only taks a few and ebay will pull his account.

If you want to hit him where it hurts get his account pulled, THEN he will not misrepresent his products.

That was over a year ago,and I didn't know about that policy.Can I see my messages and feedback older than 1 year on ebay?I can't find that option.

Inspired by this thread

Just found another example - looks like a fake Skyray SR5 to me.

Daft thing is you can get the genuine article for similar money.

A few years ago, an Airbus A320 jetliner along with several CFM56 engines went missing in China. China’s not-yet-certified C919 looks an awful lot like, yup, an A320.

i had the same thing happen to me, item listed in usa, in about a week i get tracking, the item was comming from china. it came 1 month late, i opened up a dispute before that, while the tracking was showing item was still in china, (for like 3 weeks ) once i got the item, i gave the seller negative feedback, and closed the case. he changed his name next day, but my negative feedback followed him on his new account.



It's funny to read about clone of the Skyray, because it's also a cheap copy of the Lumens Factory Seraph SP6 (also available in titanium). Here is a small review about it. It's one of the most beautiful p60 hosts I know.

So it’s a copy of a copy - sheesh, it gets better and better.
Ooooh that SP-6 is shiny! I like it. Not so keen on the price though.
On the other hand this host looks good value if their shipping charges are reasonable.

Copy of a copy of a copy of a clone of a fake is almost standard practice.