CSgearbest, sounds like you might have misunderstood, just to be clear, the headlight was missing.
Mafo received:
Head strap
O-Rings
AC Charger
Mafo Did Not receive:
Headlight
But as long as Gearbest is sending an entire new “UltraFire HD-16 Cree XM-L L2 2400lm LED White Bicycle Headlight” I guess it doesn’t matter if you understand exactly what happened. :~
Not taking anything from the OP, but kind of suxs that the OP only registered to post his grief here. Granted that we have been informed (once again) of the problems associated with online Chinese website shopping. Kind of benefited him and hope he does stick around for more constructive posts/contribution.
Note: This is my opinion and you are free to disagree.
We all have our reasons for how/why we ended up at BLF. 
But, I do agree that it sucks that this is the way he had to find us.
Mafo, I hope you do stick around and get to experience the positive side of (Chinese) budget lights! :party:
And knifes as well :D!
Mafo, dont leave us, stick around!
well well well….
What mean OP??
I haven’t left us yet xD I published in this forum by recomendation in the same post but of the official light forum in my country “www.forolinternas.com”. At other times in this website I have read messages or full post to help me and maybe if I published my story, you will help me or good advices…(and I was right) or just I warn to you (above all news lights customers about gearbest’s CS) so Why not do it? I’m fighting alone 6 long months…
but until I don’t solve my problem I won’t leave us of course. but I will never leave because I am sure that when I need help with my light (“UINFIRE B68” “SunwayMan C15A” & “Unique fire HD-016”) I must to come back (and to improve my english too)
The next month if I receive another box without flashlight, I will cry, or laugh, I’m not sure ahaha. I hate the headbands.
We will laugh with you, if you receive another box with headband and o-rings :bigsmile: !
not be hoodoo!!! (new word that I learn)
OP is original poster, the person that started the thread (conversation) or Original Post, the first post in this thread. Heres hoping you do get your light.
I assume the message was via a PM fro the Gearbest CS here, or was it someone else?
yes via PM here with gearbest.
Hey Mafo! Like the others said, stick around! I'd like to see your review of the light if/when it shows up... 8)
I find the answer from Hetty kind of amusing 
Thanks for your remind and effort to make it clear.
For Mafo’s issue, firstly I wish to apologize for any inconvenience caused on GearBest’s behalf. We are supposed to solve this problem for Mafo last few months ago. Secondly, I also hope that it can be clear that GearBest customer service has been taking actions to solve it even though some misunderstandings in the two reshipment. This effort can’t be ignored.
GearBest is not perfect. You are welcomed to give feedback to support.gearbest.com. It is always trying to improve its service with continuous problem-solving and customers’ feedback.
GearBest will be better with the joint efforts of you customers and GearBest.
Best Regards,
Hetty
support.gearbest.com
I have a similar problem still running.
after two months of paying, i got nothing. I payed for trackable shipping, but GB ships it without tracking. nothing received. I opened a ticket but the only answer i get was “check postoffice or customs”. this answer cames two or three times. no word of refund or replacement. since i escaladed this to paypal there is no communication in the ticketform anymore.
FIRST AND LAST TIME THAT I BUY FROM GEARBEST!
Wow, Gearbest is showing their incompetence in many ways lately! I just learned that the DQG Hobi, for which there is an on-going group buy currently, just went on sale for a lower price than the group buy coupon code gives! And, if you apply the coupon, it reverts back to the higher price! In other words, the coupon can’t be stacked on top of the sale price discount. What were they thinking? If they were that desperate to get rid of the Hobi’s why didn’t they give us a better price in the group buy?
I’m having a nightmare with Gearbest as well.
I used to find them good but lately they have been very poor.
I currently have 3 tickets open relating to unshipped orders, missing parts from orders and incorrect goods being sent.
Here’s a little excerpt from a ticket I opened concerning an Olight S30 I purchased:
Ticket: T5538195xxxx
Me:
Why has my order placed on 21 May not yet been dispatched ?
GBCS: 06/11/2015 02:35:59 UTC
_We are now testing the item for you.
Please kindly wait 1-3 days for it to be shipped. _
Me: 06/15/2015 01:01:25 UTC
Hello. 4 days later - still not shipped ?
Me: 06/23/2015 11:02:04 UTC
Why has my order still not been shipped?
GBCS: 06/24/2015 12:52:01 UTC
_We are trying our best to ship it.
Please kindly wait a little time.
This ticket would be closed.
_
Me: 06/24/2015 08:02:18 UTC
Please do not close this ticket until you can tell me that the order has been shipped.
I’ve spent a lot of money with Gearbest but I think my hard earned $$$’s will be going to Banggood in future.
you are going to eventually have the same problems with bang good.
Here lately, I’ve found myself spending a few dollars more and buying from US sellers. Seems to cut out wait time and the possibility of screw ups.
ABsolutely!! Banggood screwed up TWO of my orders in the past few months. Now, I only let them send me free lights for review, because I don’t want to pay for their errors. It does not matter who you use overseas, sooner or later they will mess up your order, or not ship because they do not have stock. None of them “have stock”. They are just resellers. They carry nothing. They drop ship from other sellers. Do we think anyone really carries the thousands and thousands of items they show on their websites? Really? Just be informed before you buy. There is always a risk that you will get junk. Always.
Maybe, I’ve had problems with them before but so far I’ve found their CS to be a notch above GB’s. I’ve also written unfavorable reviews about products I’ve found to be lacking on both sites, BG published but GB didn’t - I find that very underhand.
I’ll still buy from GB if they have a product that I want at a cheaper price than other Chinese vendors but the price difference I require to make a purchase from GB is getting wider each time GB F’s up or ignores my tickets.