GearBest shipping issues survey in BLF

thats a bummer. this was the first time they used swiss post. last 2 transaction they used singpost. im a bit disappointed coz it took 16 days to be processed. dont know if its gb or couriers fault.

PS my wife keep askin me bout the pink tank e09. hehe. she doesnt have the patience.

What’s the fastest cheap/free shipping method to California? My NL post order a while back took 4 weeks if I remember right, and I’m still waiting for a SG post one at just over 2 weeks.

Everything here takes four to six weeks from China. I don’t give my orders a second thought until after the first month goes by.
I guess it all depends on whether or not Canada Post shot a moose or caught any fish to feed their dog team.

I always pay for the other methods (pick which ever one of the 2 is cheapest), but I wait and make orders big enough to justify it. Free shipping singpost to Illinois took 2.5 weeks to reach me. It was a promo thing on the S2+ so wasnt a planned order. Express is usually $5-12 and they use DHL or some “Eco friendly” company (I forget the name) and DHL is 3-4 days to me, the other one is 5-7. This is AFTER gearbest ships it which varies since some stuff the ppl that do the site forget to post it as preorder, so can take a week or 2 before they get it in sotck to ship out. Theres some bug where standard and express shipping prices get crossed, but the non DHL one is only a few days more and a little more than half the price.

Beyond that, half the problem is the postal service for free shipping. Seems they are doing away with post NL (thank god) but in the states USPS ive watched bounce a package around for a week and a half. Came in via chicago (1.5-2hrs from me) then sent to east coast, to wisconsin then over to the hub that comes to me. Threw a fit over that and next one went straight from chicago to a closer smaller sorting facility and straight to me lol.

You are correct!

I knew it was coming - guess it slipped by me.

Thanks :beer:

So any chance GearBest going to help on my order W1504071225322845 ? Shipped 10th Apr never showup

Why gearbest doesnt use Chinapost.?
especially Chinapost from guangzhou is quite.I will pay more if i can select chinapost.
sweden or nl post are so slow

They dont use? Wow, especialy for me they use it now 24/7….and its slow as hell, before with either NL or SG post things came for 2-3 weeks tops, now with CN post ….like 2 months…i am quite unhappy about that fact

Dont joke with the CN post pls, its always been hella slow

got my item. thanks gearbest!

ps
til now the tracking is not updated. lol.

oh…from china to america seems be so slow with china post
It took one days to resister on website and dispatched to my country in two days.( it will be arrived soon)
There many local CN posts. guangzhou post is the best of them and the most expensive.
on the other hand, hangzhou post is slow and cheap
I just want more shipping option for Asian country.

To my destination (which is Samara, the Russian Federation):

The Swiss Post is the best choice for me.
HK Post—sometimes fast, usually 3 weeks of waiting.
The China Post air mail is very fast, especially on summer.
China Post’s surface mail is terrible!
SG Post is usually slow here.

Hi CSGearBest,

I ordered a OPUS BC-T 3100 V2.2 battery charger on 07 May 2015, there was no email that it was sent, so I opened a help ticket, they gave me the information (PM me for the order number) and assured it was shipped 09 May 2015. I have not yet received the charger, but have received other orders after this. The Help Ticket people have not responded for several days now when I message them. Can you help me with this?

Dear customer,

We are very sorry to heard this issue. Actually we would send the shiping mail to you once order ship out. Could you please PM me your order number or ticket number so that I can check it for you?

Thank you very much for informing us that you have received the order.

For free shipping,we will pay for the Tracking Number for orders(Item Subtotal)exceeding $40.For orders under $40,a small Tracking Number fee is required;this is based on the Subtotal,For Standard Shipping or Expedited Shipping,we will always pay for the Tracking Number.

As for free shipping, we could use by China post, NL post or SG post etc. You could ask us to change the shipping method for you after place the order.

Here is the link for our shipping method: http://www.gearbest.com/about/shipping-methods.html

Thank you for placing your order with Gearbest. As for free shipping, the shippinbg time is 10-25 business days(witout weekend)after dispatch.

However the arrive date is entirely outside our control and is the responsibility of the courier company. The precise shipping time can be affected by different factors. Such as remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.

We are very sorry for this issue. I have PMed to you, please kindly check it and hope we could solve this issue together.

Hi GearBest,

I’ve ordered Nitecore MH20 on 26 May but it’s still processing (out of stock).
Can you please check what’s the status of my order and when can be shipped?
Order number is W1505252117560257
Also, please ship my order by Singapore or Hong Kong post to Malaysia.

Thanks

I’ve given up on GearBest… last order just sat there “processing” for a month, order before that cancelled with store credit option (had to specifically ask for Paypal refund). A waste of time dealing with these people.

My order (W1506110643430539) was placed on June 11 and I was told it was shipped on June 17. So far the tracking still does not work.
Could you please take a look at it?
Thanks!

By the way, I filed a ticket on Gearbest website two days ago. So far have not got any response.