I recently bought an Olight M21X Warrior (on sale for $35,99) which shipped in 2 days and arrived 13 days later.
And it’s the complete package in the plastic presentation case, all accessories present, and it has the XM L2 led.
So….all is fine.
A month and a half ago I ordered the Uniquefire 1504 shorty (to be modded by Djozz and that arrived in about two weeks as well.
GEARBEST agreed to resend a REAL S2+ if I would send 2usd to cover tracking. I sent the 2 bucks and now they want me to CLOSE my PayPal case before they provide a tracking number or ship the replacement!
Why you should never buy from Gearbest?
So that more stuff would left for me.
I wish you guys refrained from buying Olight S80 when it was 20 & something $ so I would have chance to buy it also, instead some of you bought even 5 pcs and entire stock was sold out before I got back from work…
I purchased a Courui D01 and requested shipping to FmC in Australia for modification, but the shipment has been delayed. Now, I’m getting the “send a copy of your ID Card[s] (two, not one!) to prove your identity” email. I won’t do that. I hope the order is sent soon without any need for ‘identification’.
Update: Purchase ‘resolved’ as of 10/31 - I received a refund, but I lost the points I used to lower the price AND the price has risen considerably. Rather than repurchase at the new higher price, I did a price match with Kaidomain (and they bested the GB price). Not the best solution, but I won’t complain.
i order since over 10 years stuff from china never had a problem with any seller but what i am thru with gearbest is a real nightmare the only order they got right was a para cord which i paid for registered post.
1 out of 6 is right all others had trouble plus very bad customer service slow and unprofessional
Speaking about good customer service... I have excellent treatment from Fasttech. Maybe it is because I have spent quite a bit in their store lately. My tickets were answered within 8hrs shift! Refund for damage goods was a breeze and replacement orders all came with free tracking codes!
I am a very happy buyer at FT, but my heart is with GB because of the unbeatable price.
I currently have two tickets open with them, and have not received any reply as of yet.
One for an order placed on 9/22 that still shows as "In Processing". Another, for an order that was placed at the same time, that I still haven't received.
I'm in no rush, but if I don't receive replies I will be opening a dispute through paypal day 30.