Gearbest.com want me to delete thread here on BLF to get a refund.

What are you talking about?
This has been a case between me and Gearbest.com, I have not sent the item to anybody else in Norway for a check. The cased had been closed with a refund and a store credit + that the old thread was here on this forum.

What happened to you is something that is very wrong, but is also something that I have noticed several times with chinese companies. The notice that freedom of speech is something very valuable or even that customer care goes beyond quick money, is something very new over there, but something they really need to learn over time (IMO). So what you do now may be a tiny step in their learning process, which may be good. (but you can also save yourself some frustration by just ignoring what happened and go on with your life ;-) )

it's time to make peace with gearbest and move on?

I think there is a difference between voicing one's opinion and trying to start a one man campaign against a dealer. I was not there when you had your problem, no one was, except for you, so I will not say if the unit was defective or if it was human error. That is not the point here at all. I believe you are now doing something that is a little worse than just free speech and fairness. I think you are now using BLF for a campaign, for your personal satisfaction, to get back at a dealer that you are very unhappy with. It is not my place to censor you, but I will refer this thread to the admin here and let him decide. PM sent.

My point is, if you discover a hazardous product, and it has the CE mark, you’re in a country (Norway) that’s a member of the EU and you may report the hazardous product.

That would mean you are confident you’ve really found a design flaw — one that will affect other people’s safety if not corrected.

The CE mark, as I read the info online, is not like the “UL” mark — the CE mark means the manufacturer asserts that if the device is tested for safety it will pass the test, and if a problem arises then they are responsible for taking the product back.

A lot of companies are eager not to have to go to the trouble of checking whether their products are hazardous and would prefer not to have problems reported where people can see them.

It’s your choice whether you do or don’t report a hazardous product that’s designed in a way that it can endanger other people.

I’d guess that’s why sellers are eager to have reports deleted. They don’t want to have them come to the attention of the regulators who will do a serious complete investigation of the product’s safety if a hazard is present.

I also had sent the link to this thread to the Admin. But I think if this gets deleted, it’s really not a good sign. Then Gearbest.com has this forum in it’s pocket.
It was not me that started this, all I did was to ask for a refund, then they wanted me to delete the thread on this forum, that is not right.
You can’t let a company dictate what is posted on BLF or not? Or can you….will see what the admin do. I will of course have screen shots of this thread also.

Also, this makes myhken the importer selling to the end user responsible.

Good I did not sell anything from Gearbest.com then.

i think the battery was the faulty unit.

not the charger.

i believe in Gearbest chargers.

I don’t think this is a vendetta. He posted an issue with something he bought. Gear best have tried to silence him in return for a refund. He has a legitimate safety concern and rightly has raised that issue here, to warn other consumers and with Gearbest also.
Gearbest could have requested the faulty unit back for investigation, it is in their interest to do so. If the OP was at fault, the rebuttal could be posted here.

The other option would be to send it to a third party, like HKJ.
If this page starts appearing all over the forum, then the admin should rightly take action. As it is, I personally feel this thread is fine.

The Acebeam built in charging thread was allowed to stay for as that was raising awareness of another safety issue.

That combative post showing that you are instantly ready to go to insult battle against BLF admin, sure doesn’t make your claim and arguments more credible.

He just need a guy with a lap power supply. Adjust the supply to 3.7 volt 2 amps and connect it to the battery rails. If the voltage drops to nearly zero the box is shorted.

This has nothing to do with CE approval or not. If the box is shorted it is a production fault, this can also happen to CE approved equipment. Anyway it is the guy/company who is importing the equipment that is responsible for the CE approval.

Good for Gearbest.com that they have their trusted paid friends on this forum (and others). How much free stuff have you got?
Before this case, I also could get free stuff, or store credit, if I talked positive about them.

You have seen the tickets, there they basically tell all other people that took their time to write in that old thread to f* them self?
Delete the thread and we give you $66, if not, no money. So why would they refund me if there was nothing wrong with their cheap low quality product?

Then Gearbest.com is responsible for the CE approval then?
I did not buy this as a company, but as a private person. (since I have no company yet). So I used it as a private person that paid Gearbest.com for a CE approved product?

This is not correct. This forum is not public and access to it is a privilege allowed to us by the admin. He, not any of the advertisers, decides what stays and what goes. To imply otherwise is slander and possibly blackmail to prevent being deleted.

Keep your eye on the target, it’s GearBest you seem to have a problem with. Maybe make an offer to change the other thread title and include an explanation. “Principles before people” doesn’t work nearly as well as “people before principles”. You’ve had an offer for a full refund, explain to the people on the other end why your principles don’t jive with merely deleting that thread and see if they understand. Maybe they will, maybe they won’t. Different culture, different rules.

Since when is Norway a part of EU? :slight_smile:

I have never gotten anything from them, but you sure keep destroying your credibility with these attacks on everyone, it is revealing that your problem with BG, is your natural style anyway, regardless of the merits of your current problem with them.

Kenneth Myhre

Early on I recognized you.

I was polite and suggested the problem with your box was user error. Now I am going to come right out and say it. It was intentional, for the sole purpose of bashing BLF and our beloved vendors. You clearly have an alterior motive in all this.

I doubt it. The EU law says the importer or the EU based manufacturer.

In case the box do not live up to CE requirements the state may have a case against you if you sell the it and you might have a case against Gearbest if you can show that they promised* your CE approved equipment.

*Did you ask for a CE test report and got a fake one? If you plan on selling stuff from China, the first to do is request the CE test report (You must be able to show it to the government on short notice). Selling without securing that test report will always be a gray area, but I believe it is very common.

> Norway … EU
My oops. Norway is a member of the EEA:

see also: http://www.cmgcorp.net/CE-Marking-Testing-Countries-Require.shtml

And, just connecting a power supply isn’t a sufficient test — questions would include, I think*: is the spacing between the electrical positive and negative conductors adequate, and, does the case flex with handling enough to allow a short circuit.

_

  • remember I”m just some guy on the Internets. Check this opinion with someone knowledgeable about the subject and risk analysis.