10/19/2015 _ Gearbest offered to either give me an in-store credit for the full purchase price or to send me another. I chose the in-store credit. No mention was made of returning the defective product.
Now, I’m waiting for the in-store credit to appear on my account (My GB Wallet).
I’ll post here when I receive the credit.
So far, the claim process has gone quite smoothly! 
Meanwhile, I put in a separate claim for my long lost Red Convoy S2+.
8/24/2015 _ Ordered one Red Convoy S2+.
10/18/2015 _ I put in a claim ticket requesting refund or re-send item.
10/19/2015 _ Gearbest responded that the package was sent and that it should be delivered by October 26.
10/19/2015 _ I responded that I will wait until October 26 before taking any further action.
Note: With a stated delivery time of 10-25 business days, that would mean that the package left their store between September 21st and October 12. There is nothing on the order tracking information other than the last update on 8/26/2015, which reports update information as “undefined”.
Hugsby XP-1 ordered on 1 October 2015.
Shipped via China Post, unregistered, 4 October 2015.
Authentic Hugsby XP-1 received safely today, 20 October 2015. This XP-1 has all the marks of a real one, unlike many.
Why are you spamming the thread with your orders?
#1: understand what the term “spam” actually means.
#2: understand that real data on orders from GearBest is 100% relevant to this thread.
I understand that you keep posting some sort of argument to our shipping problems with Gearbest, by repeatedly posting about your order arrivals, something we could have done, before we ran into problems with them.
Gearbest shipping and order fulfillment is a serious problem, can’t you find a better way to argue for them?
I believe that GB shipping survey thread should be the one where to post updates regarding received orders :).
This is a survey thread?
The title indicates more of a complaint/awareness thread.
My apologies, I didn’t realize this was the “GearBest Sucks and you better not disagree” thread.
GearBest hasn’t screwed me, unlike other Chinese sellers. I also value their efforts at bringing the BLF-348 Group Buy, currently underway, to reality.
I guess I’ll leave you all to your Two-Minutes Hate:
“GEARBEST!!!”
Did I imply that this is a survey thread?
No, you simply assumed I did.
Dont you know theres GB shipping issue survey thread made by Gearbest? I believe that one would be more appropriate for beaconterraone to post his order arrival.
Beacon - where is hate in my post, please quote it.
My posts are statements of fact, not opinion, intended to speak up for GearBest. They were posted here deliberately. I believed they were much better & positive than a tirade of “you people suck because I love GearBest!” type posts.
I must say, I am both enlightened & amused at how this thread has shown me more of the dynamics at this forum. A lot of people jumped on top of Joshk for being defrauded by Banggood, and I was, initially, his only defender. Here, now, I am the whipping boy for daring to defend GearBest.
beaconterraone, you just keep posting your orders, that is a troll’s way of killing a thread.
At least you were until you decided to step it up a notch.
First - that post, that you just quoted was addressed to Brad, look it up next time you quote something assuming that people are addressing you.
Number two - you seem to be taking it very personally.
Relax. Your anger is only affecting you, not me.
There is no way my posts of fact could kill this thread; they can only help the undecided to weigh all of the evidence. As for “stepping it up a notch,” please do notice you initiated that by calling me a spammer.
Anyways, save for something egregious, I’ll let this go now, and leave the thread.
How angry and personal and aggressive are you going to get, to argue against our problems and Paypal claims against
Gearbest?
We get it, you don’t like us discussing our issues that we are having with Gearbest, but we need to discuss them, and air them, that is one of the purposes of the forum.
You made your defense of them, but you don’t need to take over the thread and keep repeating yourself, and getting so angry in their behalf.
I’m in the same boat as you, but I just started the waiting for store credit. Can you post an update when you receive yours (assuming that they eventually follow through)?
TIA 0:)
Perhaps they are waiting for your Paypal protection to expire and then start to re-negotiate refund amount?
Av’d
exactly the same happened to me a few months ago - then I mentioned paypal and the funds went in the very next day :bigsmile: