Why are you spamming the thread with your orders?
#1: understand what the term “spam” actually means.
#2: understand that real data on orders from GearBest is 100% relevant to this thread.
I understand that you keep posting some sort of argument to our shipping problems with Gearbest, by repeatedly posting about your order arrivals, something we could have done, before we ran into problems with them.
Gearbest shipping and order fulfillment is a serious problem, can’t you find a better way to argue for them?
I believe that GB shipping survey thread should be the one where to post updates regarding received orders :).
This is a survey thread?
The title indicates more of a complaint/awareness thread.
My apologies, I didn’t realize this was the “GearBest Sucks and you better not disagree” thread.
GearBest hasn’t screwed me, unlike other Chinese sellers. I also value their efforts at bringing the BLF-348 Group Buy, currently underway, to reality.
I guess I’ll leave you all to your Two-Minutes Hate:
“GEARBEST!!!”
Did I imply that this is a survey thread?
No, you simply assumed I did.
Dont you know theres GB shipping issue survey thread made by Gearbest? I believe that one would be more appropriate for beaconterraone to post his order arrival.
Beacon - where is hate in my post, please quote it.
My posts are statements of fact, not opinion, intended to speak up for GearBest. They were posted here deliberately. I believed they were much better & positive than a tirade of “you people suck because I love GearBest!” type posts.
I must say, I am both enlightened & amused at how this thread has shown me more of the dynamics at this forum. A lot of people jumped on top of Joshk for being defrauded by Banggood, and I was, initially, his only defender. Here, now, I am the whipping boy for daring to defend GearBest.
beaconterraone, you just keep posting your orders, that is a troll’s way of killing a thread.
At least you were until you decided to step it up a notch.
First - that post, that you just quoted was addressed to Brad, look it up next time you quote something assuming that people are addressing you.
Number two - you seem to be taking it very personally.
Relax. Your anger is only affecting you, not me.
There is no way my posts of fact could kill this thread; they can only help the undecided to weigh all of the evidence. As for “stepping it up a notch,” please do notice you initiated that by calling me a spammer.
Anyways, save for something egregious, I’ll let this go now, and leave the thread.
How angry and personal and aggressive are you going to get, to argue against our problems and Paypal claims against
Gearbest?
We get it, you don’t like us discussing our issues that we are having with Gearbest, but we need to discuss them, and air them, that is one of the purposes of the forum.
You made your defense of them, but you don’t need to take over the thread and keep repeating yourself, and getting so angry in their behalf.
I’m in the same boat as you, but I just started the waiting for store credit. Can you post an update when you receive yours (assuming that they eventually follow through)?
TIA 0:)
Perhaps they are waiting for your Paypal protection to expire and then start to re-negotiate refund amount?
Av’d
exactly the same happened to me a few months ago - then I mentioned paypal and the funds went in the very next day :bigsmile:
Thanks for the update.
My impression of Gearbest is that they aren’t deliberately trying to cheat anyone … they are just terribly disorganized/compartmentalized. One hand doesn’t know what the other one is doing. The language barrier adds another level of frustration to the process, as different service representatives misspeak or provide answers that aren’t exactly true.
Whenever I dialogue in a foreign tongue using Google Translate, I do a translation into the language then a re-translation back into english. Often times, the re-translation is not what I intended to say. Sometimes, I have to go through this process iteratively dozens of times before getting a return translation that is satisfactory. So, getting the proper translation is one problem.
Another problem is that the customer service people that we are dealing with may have a limited number of “canned” answers that they are allowed to respond with. If the exact answer isn’t on the slate of choices, they just have to pick the closest one.
And the main reason that I don’t get overly upset with Gearbest is because my expectation of them is extremely low. I only buy things that I believe are so cheap that it’s worth the risk of missing items/DOA/wrong product/damaged product. If half of the time, everything is delivered as promised, I count my blessings.
So far, my batting average with Gearbest is under .500. :cowboy_hat_face:
10/20/2015 _ Gearbest sent me a follow-up message.
They have submitted the application for store credit, noting the following:
- They will need 2-3 business days to process the claim.
- It will take another 3-5 working days for the store credit to appear my GB Wallet.
So, I’ll give them until the first week of November to process the store credit. Then it’s on to PayPal to dispute the charges.
For the first time in all my substiantial online shopping experince’s I recently started the process of getting reimbursed for an item that did not arrive. Gearbest started with 50 percent because I didn’t buy insurance so after several back and forth emails I opened a PayPal claim and got a full refund offer right away. Problem solved I thought but then more packages did not arrive.this is very odd as I have never had a package lost before. Started looking at the package labels and found that Gearbest has labelled all my packages with my name and address all together on one line except for the last 3 digits of my postal code on the second line. No postal computer in the world is going to figure this out. I wonder if that’s the reason packages are not arriving ? Anyone else have this issue ?