I placed two orders which, after almost 70 days, never arrived. I had good communication with Gearbest and they refunded all of my money through PayPal without an issue. I was pretty impressed, but won’t chance another order.
Oh, this scares me. Nitecore EA11 in transit from GB now. I just finished an ugly dispute with another Chinese vendor yesterday. It was resolved in my favor but who know’s, it could have gone either way. I’ve about decided that saving a few bucks ain’t worth the hassle and wait times that comes with most of these Chinese vendors.
i order since over 10 years from alibabe never had any trouble if something was missing 2 times out of far over 200 orders i got ful l refund without any problems one i had a deffect i got a replacement also without any hesitation. fast tech 5 orders never any issues dx 3 orders no issue banggood over 10 orders no issue.
never had any issues with china post i prefer it over DHL dhl here act as customs they will charge you import duties regardsless customs check it or not which normal post never does.
i suspect GB makes offers to low then never ships them then off you 50% if you have no insurance so they still make a biz i guess why they would prefer in my case full refund over resend item???
I dislike having to use China post. Tracking numbers from them are often useless, and more often than not packages camp in HK for many days before leaving.
I have only ordered a few times from Gearbest back when courui DO1 first came out, and all of my orders did arrive. I almost always use what ever shipping upgrades are offered though. Gear best has a couple that are dirt cheap in my opinion.
3-7 day priority ( zero dollars in my case)
And express for only $12.
I always use the $10-12 upgrade when I order from banggood too and if I order more than like a hundred bucks from Hank I PM him hand have it sent DHL.
Costly you say? Perhaps, but is it more costly than lost packages? Not for this cat
Somehow, when I checked in with my account, it added tracking number for me already and I cannot uncheck it. If I use Paypal check out, it was not added.
My account maybe black listed because they lost my previous order?