I noticed something tonight. When I log into DD it comes up in AUD , switched to USD. Same price .Checked out with Paypal. AUD is slightly better than the USD so it is cheaper to buy in USD. Nice little skimming operation from DD. Also I originally had trouble paying via secure checkout. Now I have two unpaid for orders and the order I paid for has not gone through. DD points are gone too.
update. deleted orders and tried to pay again, finally worked. Difference is only a matter of cents but still worth checking. Didn't get my points so it cost me more.
I ordered protected batteries on Oct 20th, and today (Nov 3rd) I received unprotected batteries in the mail. I will be sending DinoDirect a message about this mix-up. Hopefully they will be able to fix the problem.
I'm dealing with DD about wrong battery. They offered me $3 gift card (which I didn't accept) and promisess they are going to do it better next time. Yea, shure, if you are lucky! Someone who packs those things doesn't recognize difference between protected and unprotected. I've got batteries with completly correct codes on label, but wrong item. This is the picture I've sent them.
I've asked to connect me to their supervisor. We'll see......
I had 2 orders....same SKU. 1 pair is protected and the other is unprotected. It's very easy, just try measuring with your DMM but make sure you are ready to disconnect real fast (not more than 1 second, actually 0.5 seconds). The unprotected one would go over the edge and you get an OVER reading. The protected one instantly shows 0.0 amps and is very safe.
I'm talking to Summer and see how we can fix this.
Can you guys make picture like mine with label on it or label on bag to see part number and so called UN. They at DD are thinking if the UN number is correct then the batteries are corect, but they are wrong.
I'm a bit happy that I saved myself from this nonsense and canceled my order when I started to think it was to good to be true.
Especially with all the bad feedback DD received already, did people honestly believe they would ship the right goods at bargain bin prices?
Semi on-topic perhaps, but I don't get how people keep doing group-buys from these guys, knowing they don't live up to anything and keep going their shady ways...
Well in my case I have ordered protected batteries with charger combo and got wrong batteries twice. It was even before we all started with this deal - my first order was in the mid of September. So the problem isn't "to good to be true" but somewhere in their sistem is a person who doesn't distinct between the two - see post from 2100.
Tell them to send you what you ordered, being protected cells or give you a full refund. If they fail, open a paypal dispute/claim to get your money back. Wrong goods, not corrected by seller is good enough a reason to get a refund.
Either way they only hurt themselves, it's just a big waste of resources and time.
I'm not calling you anything buddy. I don't think you're a shill... I was just giving my view of the matter, I haven't ordered anything from them, apart from the 18650's I canceled and the more i read about them, the happier I am with that.
Just look above, you're one of the few that got what they ordered. On top of that, going by the pictures I saw above, the cells may very well be fakes too.