What am I missing, are the precise product descriptions. A lot of products have just photos and info about weight/manufacturer.
Other than that, I'll confirm all the 'pros' other mentioned. Hank responds very quickly to every PM and he sends his stuff fast. I am happy with my purchase from him and happy to see some unique products that are unavailable elsewhere.
As another nice feature, I find this website clean and easy to navigate without nonsence and clutter design.
weiser contacted Hank and asked about an item he sold and asked for a price that another vendor was selling it for or better and was turned down .
i don't see this as either a pos. or a neg... his stuff his prices .unless it was a quantity sale I'd agree with his position and i agree that someone elses price shouldn't affect yours . Since this is now a global market I don't think my price should be the same as someones in a different country . I might need or want 10$ per light where someone else will sell it for .50cents over cost .in their country 50cents might be worth more than my ten bucks .
I agree with some of the above comments .. a nice site with interesting lights .
Not a slam at all. I would hardly even label it constructive criticism. I've contacted Hank on two separate occasions about two separate lights and both times he insisted the price on the website is the best possible price. I'm not talking about volume discounts. One price was for a light listed at $100 when it's being sold for $65 from a main competitor and in that situation I wasn't even asking for him to lower it; I was suggesting he might want to consider lowering it. The other situation was price matching a product because the deal fell through. I was curious if he wanted to take advantage of a bad deal by at least price matching. I don't fault him for it. Like Boaz stated: His store, his prices. Over all I'm quite satisfied with his product offerings and prices. I frequently check his website for updated offerings. I wrote 3 pro's and you criticized my 1 con?
The filthy, stinking rat Postman just failed to deliver my second order, he said that he did not expect me to be at home this time of day so he just brought a Registered Mail paper for me to sign.
That is why I always give my job's address, the warehouse is open 10h everyday so there is no problem with it, the only problem are my colleagues who might think I´ve got a problem receiving packages every 2-3 weeks at least haha.
Ordered some Nanjg 105c drivers on November 7th received them today on the 23rd. Very fast delivery time 16 days, slightly more expensive than KD. I won't be wasting my time ordering these from KD anymore.
Finally made my first order. After many emails with Hank about different products etc.
He was the most responsive seller I ever contacted with. Fast, and honest.
Did have enough patience to answer all my questions, and didnt give some nasty links that some other sellers do to find out your answer by yourself (which in most cases are not on the website they link to anyhow)
I haven't purchased from them yet but I have been taking careful note of feedback from BLF'ers because I can see myself purchasing from them in the future. The OP reflects exactly what my impressions are.