I got my package today and instead of a stainless bezeled Trustfire, I received a regular Ultrafire C8 with XM-L and regular black aluminum bezel. Is there anyone else that ordered this and received the correct light? I bought mine the same time I bought a KD C8 for $16.99 right when they upgraded their website.
I opened a case with DD and PM'd Summer about it. We'll see what happens. I refuse to pay return shipping for their mistake.
The only reason I bought this at DD instead of elsewhere for less was because it was Trustfire (my favorite) and that stainless bezel. If they don't make good I won't be spending anymore of my money with them. I've been buying from the group buys and several other times but this will be the last if not corrected. I honestly would rather get something defective but fixable than get the incorrect item.
The C8 I got from KD yesterday didn't work out of the box and required some TLC to correct but at least it was the exact item I ordered.
I'm sure it wasn't an intentional bait and switch. Regardless, it needs to be corrected. Depending on what response I get from them a PayPal dispute will ensue.
I got a response from CS already offering me the usual $5 coupon. I told them I would only accept a replacementof the correct light or full credit. We’ll see what they say.
Build quality on the Ultrafire C8 I received was better than the KD C8 I just got. Price I paid was only $2 more than the KD version and it is just as bright. I’m just bummed that they cannot deliver the Trustfire with the SS bezel. I am getting a full refund from them so it’s not all bad but I’d still rather have the TF than the free UF.
No doubt it’s a great light. Nice and bright and well made. Just wish DD had the correct pictures and make in the description page so there wouldn’t be any confusion or disappointment.
I just got a reply from CS and they are trying to wiggle out by basically saying that I'm stupid and that flashlight really has a ss bezel but it's covered by black paint and they even point out a small spot on head part where anodizing is fucked up so you can see shiny aluminum.
I guess they don't understand any other language than threat with paypal. That's what happens when you try to be fair and polite...
I think I can tell apart ss from alu and I'm quite certain that this one is not. I'll wait for their reply before contacting summer again. Lets see how deep is the hole they can dig out for themselves
Update:
They apologized and offered me the usual 5$ coupon. Since this is roughly the difference between plain and ss version from other vendors I settled for this. I also wrote them 500+ words "letter" explaining some things. But I do know that next time they mess up order like this I won't be so nice...
Only thing that bothers me is that they continue to offer this light with obviously wrong picture thus deceiving customer... I really don't think they even have ss bezel version of C8 flashlight. Sending wrong item by mistake is one thing but purposefully deceiving customer is quite another. Perhaps Summer can clear this up.Maybe I'm wrong...
Perhaps I should play dumb and order another one but this time insist on full refund if it comes in plain version. Or even make it a sport - how many free flashlights can you get from DD ?