We have to pay duties when we order from USA. I will try Aliexpress. I ordered all my batteries from there more than 2 months ago but not since the new regulation.
Last time I have ordered a $100 flashlight shipped with USPS, I had to pay 30% duties. I order a lot from Asia without paying it. I have sent a message to a dealer I have bought batteries before on Aliexpress to see if he could ship to Canada.
Sorry that due to strict regulation on shipping battery via airmail, not all the country is available in shipping list for battery or build-in battery items. FastTech keep working on to find a new shipping carrier but the progress is slow. As you guys may know that due to recent Samsung note 7 battery explosion cases, it can be easy to foresee that the regulation will be tighter than before.
In addition, we can mark package as non-battery product to avoid some customs problems. However, it may still have rise on it. If you would like to arrange it, please contact CS staff and we will offer you a help.
Can you confirm that these 5 new Thrunite flashlights really are warm white, “light source color” is 3000K? I have never seen Thrunite sell a warm white flashlight, only neutral white between 4000-4500K.
We provide PostNL as one of the shipping options. But for some countries, it is still not available for shipping batteries. I have passed it to relates staff and confirm once again.
Effective immediately, FastTech guarantees all the Cree emitters and the Brand flashlights are authentic! Customer who shops on FastTech receives the protection for each purchase. If your Cree emitter is found to be counterfeit, you can get up to two times the total amount you paid for it (shipping costs excluded).
When can I request a refund under the Guaranteed Genuine Program?
You can request a refund if below conditions are satisfied:
1. The Emitters were purchased on FastTech and evidence is provided (Photo of package and invoice) 2. The products are reasonably believed to be counterfeits or described as Cree emitter which is not.
Please note that this program covers all the big brand flashlight and the items with Cree emitter that shown in FastTech product description.
So all of the Cree V5 3B emitters that I have purchased are covered by this?
While the tint does appear to be a 3B the flux bin is most certainly not a V5. My sphere is very accurate (one of the standard BLF spheres JoshK made) and anytime I measure LED’s the readings match Cree’s data sheets spot on when I know they are genuine.
With an XM-L2 U2 for example I get right at 1100 lumens @ 3 amps, which is spot on the data sheet.
An XP-L V5 should put out 1200 lumens at 3 amps. Yet I only get about 750 lumens at 3 amps which would be a U2 bin. Even with 5+ amps I only get about 1050 lumens, so less lumens maxed out then it should have at 3 amps.