FastTech New Arrivals & Promotion

Last time I have ordered a $100 flashlight shipped with USPS, I had to pay 30% duties. I order a lot from Asia without paying it. I have sent a message to a dealer I have bought batteries before on Aliexpress to see if he could ship to Canada.

otherwise a trip to kinek at champlain,ny :frowning:

if he ship, tell me …

Hello everyone,

Sorry that due to strict regulation on shipping battery via airmail, not all the country is available in shipping list for battery or build-in battery items. FastTech keep working on to find a new shipping carrier but the progress is slow. As you guys may know that due to recent Samsung note 7 battery explosion cases, it can be easy to foresee that the regulation will be tighter than before.

In addition, we can mark package as non-battery product to avoid some customs problems. However, it may still have rise on it. If you would like to arrange it, please contact CS staff and we will offer you a help.

Noel

Hi Noel,

Are you able to ship 18650 batteries or power banks to australia right now? I know many chinese stores are having issues with it right now.

Hi Noel,

Can you confirm that these 5 new Thrunite flashlights really are warm white, “light source color” is 3000K? I have never seen Thrunite sell a warm white flashlight, only neutral white between 4000-4500K.

Thrunite TN12
Thrunite TC12
Thrunite Ti3
Thrunite Ti4
Thrunite Mini TN30

Hello Raven,

We can still ship 18650 with specific shipping but the shipping cost will be around 8-10 USD.

Noel

Hi EyeballFryer,

I am now checking with warehouse and merchandiser and will update you the information as soon as possible.

Thank you,
Noel

Hi Noel. Any word on when you will be shipping batteries again?

+1 (Btw shipping to Australia)

Canada first !

:stuck_out_tongue:

Hello all,

Sorry that there is still no news and progress on shipping batteries. However, we will keep searching a new carrier or methods to ship battery out.

Noel

I have made 2 orders for 18350 batteries this week on AliExpress. No problems with the shipping via PostNL.

Thank you for your suggestion.

We provide PostNL as one of the shipping options. But for some countries, it is still not available for shipping batteries. I have passed it to relates staff and confirm once again.

Thank you,
Noel

Emitter Guaranteed Genuine Program

Effective immediately, FastTech guarantees all the Cree emitters and the Brand flashlights are authentic! Customer who shops on FastTech receives the protection for each purchase. If your Cree emitter is found to be counterfeit, you can get up to two times the total amount you paid for it (shipping costs excluded).

When can I request a refund under the Guaranteed Genuine Program?

You can request a refund if below conditions are satisfied:

1. The Emitters were purchased on FastTech and evidence is provided (Photo of package and invoice)
2. The products are reasonably believed to be counterfeits or described as Cree emitter which is not.

Please note that this program covers all the big brand flashlight and the items with Cree emitter that shown in FastTech product description.

Do you guarantee genuine Bin and Tint on all the Cree bare LED and mounted copper MPCB Cree LEDs?

Hello AlexGT,

Cree Emitters will be covered by this program only.

Noel

So all of the Cree V5 3B emitters that I have purchased are covered by this?

While the tint does appear to be a 3B the flux bin is most certainly not a V5. My sphere is very accurate (one of the standard BLF spheres JoshK made) and anytime I measure LED’s the readings match Cree’s data sheets spot on when I know they are genuine.

With an XM-L2 U2 for example I get right at 1100 lumens @ 3 amps, which is spot on the data sheet.

An XP-L V5 should put out 1200 lumens at 3 amps. Yet I only get about 750 lumens at 3 amps which would be a U2 bin. Even with 5+ amps I only get about 1050 lumens, so less lumens maxed out then it should have at 3 amps.

Shame on you. What datasheet have you read?
XP-L HI with V5 bin does not exist.

Well fasttech says it does, which is why I am asking if it is covered.

You can know what a V5 should do by looking at the HD V5 in the data sheet, it has the same specs as the HI, just higher bins :wink: Plus it is pretty simple, 7% flux change per bin.

Sometimes companies get bins higher than the spec sheet as well. For example the XHP35’s I got recently that did indeed test to spec and were 2 bins above what is listed in the datasheet.

The listing at Fasttech claims that it’s V5 bin, but it also says this, further down the page:

According to Cree, that is a V3 bin, still a lot more than the 750lm that Texas_Ace is getting with his.

Texas_Ace, I’d think the normal protections for wrong item shipped would cover this issue, not the new Genuine CREE warranty, which seems to be about simply guaranteeing that the emitter is, in fact, a CREE product. But, it would be nice if Fasttech would answer this here, so we can know for sure.