In the Court of Public opinion....what would you do/expect?
First I ordered 3*26650 KING KONGs from IOS, they turned out to be ICR's, I wanted them as a matched set to use for the TrustFire J12. I have to use magnets between them and darn it they are ICR, not INR's; wasn't pleased with that. Shortly after that they came out with INR's with a Raised Button...I thought perfect! I'll get a set of those, I didn't really want to spend more money on the batteries, but I'd much rather have button tops that are INR's too.
So finally yesterday I received them, opened the package and was shocked to see while I did get 3*26650 INR's, none of them are Button Tops!
So I email them, they want to call it a day & give me 20% off ($5.98) back to me for their mistake to keep them. Problem is I want Button Tops, don't need ANOTHER set using magnets; Yes they are INR's though. Looks like if I don't take the "deal" I have to pay for return shipping to swap them out, and trying to find time to get to the Post Office AND now the New hassle of having to meet specific Export regulations for Li-Ions, Yes it's not been a good month for me, DX never pulled this crap!
I glue the magnet on, by putting a little AA or 2 part epoxy, around the magnet, covering the flat top around the magnet. I use it on all my flat top NiMHs. Works good.
Hi Picrthis...perhaps take the 20% refund IOS is offering and then put the batteries up for sale on the forum for the price paid. Someone may want to purchase them knowing they'll get them much quicker from you.
I would push a little harder for more discount, then sell off the new batteries to cover your money spent and then try again if your game or get 3 protected trustfire 26650's.
Well, the same thing happened to me with another vendor. Not going to call their name. I ordered two Trustfire 26650 batteries. I paid the price, and waited patiently for 3 weeks. Finally a package came, I knew they were my TFs.
I opened the package, and sure enough they were trustfires, but they were 18650s. I quickly sent and email and filled out a ticket to the vendor. About 11 days later, after jumping up and down, and opening a paypal dispute, they finally at least, talked to me.
They so sorry for mistake, and asked me did I want the 18650s and they would refund me the difference in price. I said NO!! I want my TF 26650. They replied back, the TF 26650 out of stock, do I want refund? I said okay. But, I want a full refund. I was waiting for them to ask me to ship the 18650s back, I had a ready reply.
However, they never asked me that. BTW, I had opened a paypal dispute too. About 5 days in the wait for my refund, the 2 TF 26650 arrived. I think they knew better than to ask me to ship that wrong batteries back. If they did, they would have to sent me a mailer.
Tmart agreed to make a full refund on a single mode $9 SK68 that was advertised as 3 mode when I bought it, and let me keep the light. Shipping cost to China played a part in the negotiations. It took a while to negotiate. My last offer was to settle for a $5 coupon, but they countered with a full refund.
I wouldn't say that buyer paying for the seller's mistake is actually a standard policy. It sounds horribly wrong to me.
OP, did you try to contact IOS official representative here on BLF? It might be a good idea, he can probably help.
I wouldn't bother returning them... it doesn't sound like they have very good control over inventory, or really know what stock they have on hand anyways.
I'd stick with the magnets and use a little JB weld on their sides to secure them to the +B. That way theres good electrical contact between the cell and magnet and magnet to light.
I got another reply back from them, they are now going to ship me out the correct product and asked me not to use them, but rather to hold them to re-ship to a USA customer that they will deteremine at a later date.
I just chill them and then drop a bit of solder on them. Works well enough.