Lost shipment!! -- How was your case handled? :)

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kreisler's picture
Last seen: 7 years 11 months ago
Joined: 11/12/2011 - 23:32
Posts: 3992
Location: Deutcheland

kreisler wrote:
instead of following the PP route even longer/more i decided to close the PP dispute AND contact the company (CS + CEO) to ask for an offer of amends.

FINAL NEWS. Because of my whining in the email report the company didnt hesitate a bit to issue to full refund for the late receipt of the product. I received the product AND i get issued a full refund wtf? Incredibly generous service to make amends and that turns my shopping experience into a very good one. They succeeded: Of course i am very pleased now and satisfied with the final outcome of the whole story.

Just wanted to share this with you. God bless Flashlights USA, God bless America.

*FMI* i got 4 i/o sh
scaru's picture
Last seen: 4 years 11 months ago
Joined: 03/22/2012 - 13:36
Posts: 6946
Location: Virginia
Now that is good CS! Bravo to flashlights USA!
cehowardGS's picture
Last seen: 9 years 2 months ago
Joined: 01/25/2012 - 17:52
Posts: 476
Location: East Coast

Always good to see our people get their flashlights, and always good to see a happy ending too…

Good Beam Throwing to all.. Wink

70+, Old, Dirty and Fast..