Is free shipping from Intl-outdoors slow??

My Roche Desert Mini was posted on the 3rd (only a day after I ordered it, so good service there) and it’s now the 23rd and still no show. This is slower than DX shipping, which is normally a 14 day wait. Just really keen to get my new light!

Has anyone else found the free shipping option from intl-outdoors a wee bit slow? Is the $2 option faster?

I don’t think I’ve gotten anything from DX in less than 5 weeks…

Shipping from IOS usually takes 3-4 weeks to me, and upgrading to registered shipping doesn't seem to help a lot.

Makes me wonder how solarforce manages to get my stuff to my door in eight days...

I usually go for registered mail and it takes 2-3 weeks to arrive so you’re still still in the general area in terms of delivery time.

Blitzwing, your user ID panel doesn't show where you're located. I've been tracking all my orders, the one from Outdoor International was ordered August 2 and arrived August 18, a total of 16 days. That's about average from China or HongKing ebay sites. The $2 is for tracking information, isn't it? I usually add the tracking in case things get lost somewhere. Good luck with your orders!

My first order took 11 days to the UK.

Thanks everyone. I’m in Australia. DX is normally about 14 days, Solarforce-sales about 8 days.

3-4 weeks is too slow IMO.

This is what free shipping is all about. Slow.

I think it states that it’s a 15-18 day wait. If you still don’t get it after 60 days they refund you or send out another.

I’m in Australia too, and it’s the 4th day since I ordered my 7g5v2 + collimator head.
Fingers crossed I get it within 18 days.

No way. It all depends on China Post Air Mail.

Registered mail just adds registration services. Limited “tracking”.

You can buy from CNQG/Manafont, intl-world, aliexpress, ebay (china sellers). All are subjected to the same system.
CNQG/Manafont use HKAM, wee bit faster. However i have waited 1 order for 45 days on HKAM.

It depends… DX can use HK or China Post, depends on who is selling, it is just like a mini aliexpress/ebay with sellers/dropshippers in China or HK. (you can actually see the supplier’s name at the bottom of the item being listed and sold)

As slow as wet week when you have your mother in law staying over!!

My last order from IOS took 21 days, and I noticed it was sent Singapore Post. Previous order took 8 days! That one was registered, and I don’t recall it being from Singapore.

Admittedly the latest (3 week) delivery was only a few bits and pieces, including two replacement reflectors, but I don’t think it unreasonable for Hank to use cheaper shipping for low value orders.

It’s also possible its in oz, just held up at customs, some of my orders are taking a long time and I suspect that is the issue tbh.

I’m in Australia as well, and have ordered many things from IOS.

On average for Registered post, it take 8-10 days to reach me in SA.

For Unregistered post it actually takes longer, about 12 - 14 days.

BUT the longest it has taken, just very recently and for only a small order, has been 4 weeks on the dot. In all my career of purchasing flashlight crap from around the world, no order has taken as long as 4 weeks to reach me … then again nobody else I ordered from uses 4PX for shipping - except of course CN Quality Goods.

Good luck … be patient, and just let Hank know if you didn’t receive it, and he’ll sort it out for you.

Cheers

In australia there is no customs tax, and it’s pretty much impossible to mistake a torch for a weapon. when ordering them australian customs will 95% of the time let it through as soon as it comes in.

I have no way to confirm this though, however i know that australia is a country where imports are never delayed - only confiscated :frowning:

Oz customs once delayed one of my Manafont orders for a week while they figured out whether the bonus crystal mud was contraband !

And the customs duty value limit is $1000, so be careful to keep your orders below that !

Oh, thanks for correcting me suncoaster!
I stand corrected

No worries. Customs put a note in the parcel explaining that it had been opened and inspected.
One way to slow shipments - put some strange granules in packets in with the legit stuff.
I sometimes wonder if they will mistake my latest torch for a deadly laser and confiscate it.

It is not from Singapore. Singpost has subsidiaries like 4PX (shenzhen), so they are stamped with the SG registered article number. I know CNQG Ric uses 4px sometimes, and so does O-like (a budget laser retailer)

Do they open at least 50% of all the orders inbound to Aus? (good govt you have there!)

Geez….no wonder laser and knife sellers don’t send these stuff to Australia (i noticed this on Ebay and Aliexpress).

ELse how do they detect stuff like those small crystal mud granules then? It’s not as if you are bringing in a 10kg pack. :smiley: X-ray scanning packets in bulk is not uncommon, even then due to the large volume at least over here they selectively scan and it’s more for EMS / USPS Priority.