Look At What Manafont Sent Me

This is the quality of light that Manafont sent me, and I specifically told them beforehand to send me a nick free well centered LED flashlight. They didn’t even bother to check it.

This ticks me off.

What exactly is wrong? They sent it without the head?

Horrible scratch at 6:00! What is around the 2:00-03:00 area? Can't tell with the poor lighting if it is scratched up or just lube build up or fuzz.

Oh, I’m sorry about it. But to me it would be no problem since it is hidden area? Maybe I would worry if it was scratched due my fault, but could live with that if it was there from the begining :smiley: Maybe you can polish whole circle to make it disappear? :slight_smile:

thats pretty bad I would be pissed to

It looks like a used light! Hope mine doesn't arrive that way!

-Garry

It’s the TK35 clone.

Thats not very nice of them to do a good customer that way! You have sold many lights for them and this is the way they repay you? Not very nice!

Cannot be a new light…

i hope they make it right with you. alot of complaints about manfont lately.

I didn’t receive an August order from them and they absolutely refuse to do ANYTHING about it. They just send me these gobbledegook messages about shipping delays and waiting until the package gets returned to them? They’re ripoffs, plain and simple.

Im fussy to the point of being hardwork or over fussy,im so glad we all are :slight_smile: .

I do hope ya sort it pal,i hate s/// service

DON…

We have a winner!

Looks like it. Also looks like they gave it a “Foy” once over, so i guess its kinda used
but new.

Manafont doesn’t understand that Paypal will eventually pull the plug on them if PP gets enough complaints, and it doesn’t take that many. My email box is suddenly OVERFLOWING with emails from DX asking if I received the order and can they do anything to help. Their CS used to be DISMAL. There is no doubt that this is because PP has told DX to straighten up or get the boot, so they’re scarmbling to prevent PP from cutting service. So if you feel you have been ripped by any vendor who uses PP as a payment tool, you might as well complain to PP because if PP gets enough complaints, they’ll cut off the offending vendor, and without PP, manafont and the others might as well take their web sites down. It’s the end without PP.

I’m not wishing the plague of no-paypal on anyone, but these vendors have to learn that this isn’t a game. They are expected to deliver a product in as-advertised condition in a timely manner without a huge hassle, i.e., they can’t play by some weird set of online business rules that lets them do as they please, customer be d**ned.

And when we let lost shipments or damaged goods like this slide without complaint, we’re just enabling these companies to do it to more customers. The vendors need to know that they MUST imspect EVERYTHING they sell and mail out. If one light looks like a rat lived in it chewing on the contacts, they can’t send it and have to return it to the manufacturer. It is NOT up to us to do their QC for them!

I understand your meaning but in this case I have to say that if I was doing quality check, This light would pass. Not because I wouldn’t care about customer but because this wouldn’t seem like a damage to me if there is no other dent on visible or functional parts. Especially on 30 dollar flashlight. You have to keep in mind that the quality can’t be the same as 120 dollar original just because the manufacturing conditions. Sure I don’t like when I receive different from order or seriously damaged goods, this really should not happen. I don’t want to make you angry but I really can’t get it. It seems that you all are going to declare a war to manafont because of small imperfection on a hidden part of flashlight. It’s just my point of view, take it easy.

“Especially on a $30 dollar flashlight”
“because of small imperfection on a hidden part of a flashlight…”

I could not disagree more!

This is an Integrity issue—NEW items should be received in NEW condition regardless of price.
What if a sales rep buys 500 units of “just $30 flashlight” —-so he should also understand it is a cheap item and live with the damages?
Bull-oney! in both cases

Fella,thats not being fussy,thats a USED light for sure.I didnt see the contact marks from the cells at first look,but ther clearly ther.

HOOOF IT BACK ATUM

DON…

I would disagree (with driveX) as well, although I'm ok with accepting small imperfections in the finish (anodizing), dirty lens or body, or "cheap" machining of threads. These seem to be part of the game with budget lights. However I'm not ok with a flashlight that looks like it was used, or repaired and resold as new.

EDIT: Hmm. . . but this one performs better:

Quote from here.

So you going to keep it due to it's better performance? Or demand replacement and possibly get another under-performer?

-Garry

That scratch doesn’t mean that the light is not new. It may have happened during manufacturing. That contact ring is between the head and body as I know so those scratches may be from assembling process. But for sure, I can’t judge from this photo whether it is new or not. I don’t say that ILIKEFLASHLIGHTS doesn’t have right to get refund. I just wanted to say that in this specific case it is very easy to fix it or just live with it as it is not affecting the functionality, nor appearance. And that manafont may have shipped it with the problem unknowingly.

And as you said, I’m talking about that anodizing imperfection which was the main subject I think.