Fake chargers (XTAR, Nitecore)!!!

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NightCrawl
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verge wrote:
I just wished you included that information in your previous post. Thank you! Smile So, it was really bestvading office raided by police for alleged fake Xtar products.

I kinda did. As I said, I got opposite answers. Its a matter of who you believe now. And even if you believe the raid was at bestvaping, there is no proof that these chargers were fake.

Nobody has ever received a fake product from Efest.

BIGWOOD
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Someone mentioned fake Chinese food?

It’s true. In Asia, especially China, the news is flooded with reports of ‘fake food’. That’s no joke. Couple months ago there was a huge ordeal with ‘fake’ baby formula (food). These were not only sold in China but quite a few Asian countries.

As for the 10 mp1s chargers I bought from Bestvaping (efest), I’m now satisfied that they are of good quality. I have 4 left and last night I opened them up to compare with one I bought from QCG. The internal circuits look identical and charging characteristics are the same. Obviously I’m no forensic analyst but good enough for this BLF member.

marcl
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Ramblings wrote:

marcl wrote:
verge wrote:
marcl wrote:
Are you sure it’s Chinese?
OMG! That too! Its in a white box container with springy metal handle. Shrimp fried rice or Lo Mein is usually put in this container. There are soy sauce, hot sauce and duck sauce plastic sachets in the brown paper bag. A pair of wooden chopsticks still attached to each other in red paper sleeve. At least two pieces of fortune cookies also in the bag. Check the strip of paper in the fortune cookies it they have Chinese proverbs or good luck predictions on one side and lotto numbers on the other side. A free soda in can if your order is more than $7.00. I hope I didn’t miss anything…
PHEW! Looks like yours is the real deal! There have been problems with fake Chinese food before and to my knowledge the only way to tell is the fortune cookies….

I don’t think you even know what Chinese food is. That’s like calling chimichangas ‘Mexican food’.

Anyway, fake crap is gonna turn up everywhere, sometimes more obvious than others, it’s how the world is, has been and always will be in such a globally materialistic society…now where was that special on the biggest baddest flashlight there is?

Why would you think that I don’t know what Chinese food is?

Eagles may soar, but weasels don't get sucked into jet engines!

ChimpOnABike
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efestjone wrote:

Bestvaping will never lie to any of our customer.

..

Nobody is perfect in this world, we still have many stuff need to improve. Thank you very much for all of you always keep your eyes on us, please just believe that we won’t let you down.

Best Regards,

Jone

As someone who has spent years working in customer facing roles I’d like to offer some advise.

I don’t think this situation has been handled well by BestVaping. As you say, nobody is perfect. Just look at the BLF lights thread and what happened with Rey. People got upset due to lack of communication, once he started telling people what was really happening everybody calmed down and his reputation improved – it went wrong and he did everything he could to make it right. I’d be more inclined to do business with him now than before as I know he understands how important it is to keep people informed.

As I understand things from the replies I’ve had from customer service:

You were selling XTAR chargers
XTAR stopped supplying you
You were offered the same items from a different seller for the same price
You stocked these from the new supplier to fill orders
XTAR contacted you to say these were not genuine goods.

If that really is the case then just say so, it doesn’t sound anywhere near as bad as the drawn out content of this thread. If you said ‘Hey, even we get caught out sometimes, we’ll increase our checks to make sure all our future stock is genuine’ then most people would have let this pass. Even better get proactive like FastTech and tell people how to check goods are genuine and that you’ll work with them on any fakes that slipped through the net.

You really could have turned this whole episode into a positive for yourselves and your customers, instead it’s become something of a stain on your company which is a real shame for everybody. Communication is the key. It’s not expensive and not that hard to get right.

Don’t be a chump, be a chimp!

NightCrawl
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ChimpOnABike wrote:
As I understand things from the replies I've had from customer service:

You were selling XTAR chargers

XTAR stopped supplying you

You were offered the same items from a different seller for the same price

You stocked these from the new supplier to fill orders

XTAR contacted you to say these were not genuine goods.

I cant really believe that customer service would ever tell a customer something like that.

ChimpOnABike
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kreisler wrote:

no chines* dealer will ever admit having sold fake chargers. if i were chin*se AND a dealer, i wouldnt admit it either. (but since i am Geman, i would admit it if i were a dealer over here)

yes, this whole story and discussion is FREE publicity for XTAR brand. congrats xtar.

And the daft thing is that it could have been good publicity for BV / PW had they chosen to deal with it professionally.

NightCrawl wrote:

I cant really believe that customer service would ever tell a customer something like that.

I have an open order with them and I was contacted by them as they were concerned that I had ‘Threatened to raise a paypal dispute’ in this thread. As part of the mail exchange that followed I was sent a .gif attachment that was a screen shot of some English text that said just this.

Don’t be a chump, be a chimp!

Ramblings
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marcl wrote:
Why would you think that I don't know what Chinese food is?


Is that a troll question or do you really think what you described is authentic East-Asian cuisine?

You are the light of the world. Like a city on a hill, you cannot be hidden.
People do not light a lamp and then hide it away, instead they put it where it gives lig

marcl
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Ramblings wrote:

marcl wrote:
Why would you think that I don’t know what Chinese food is?


Is that a troll question or do you really think what you described is authentic East-Asian cuisine?

I think you will feel rather stupid if you bother to go back and read what I posted!

It’s NOT me that is the Troll!

Marc.

Eagles may soar, but weasels don't get sucked into jet engines!

dchomak
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You’re hungry again in 1 hour! :bigsmile:

Ramblings
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Me thinks that you thought that I was talking to about your post in the first place, though I was simply trying to give verge's post some context.

You did follow up troll, though:

marcl wrote:
There have been problems with fake Chinese food before and to my knowledge the only way to tell is the fortune cookies

marcl wrote:
I think you will feel rather stupid if you bother to go back and read what I posted!

Nope, I know no shame.

 

Anyway, off topic enough, fake or not, as long as my charger's not simply weighted with lead shot, and continues to charge batteries to a consistent level, I'm happy.

And especially suprised since I got it off FleaBay.

You are the light of the world. Like a city on a hill, you cannot be hidden.
People do not light a lamp and then hide it away, instead they put it where it gives lig

marcl
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Ramblings wrote:

Me thinks that you thought that I was talking to about your post in the first place, though I was simply trying to give verge‘s post some context.

You did follow up troll, though:

marcl wrote:
There have been problems with fake Chinese food before and to my knowledge the only way to tell is the fortune cookies

marcl wrote:
I think you will feel rather stupid if you bother to go back and read what I posted!

Nope, I know no shame.

 

Anyway, off topic enough, fake or not, as long as my charger’s not simply weighted with lead shot, and continues to charge batteries to a consistent level, I’m happy.

And especially suprised since I got it off FleaBay.

You know no intelligence neither! Read the whole post not one line, then you may understand what I said.

Eagles may soar, but weasels don't get sucked into jet engines!

vēer
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Dudes, get a room, all of you :D!

Im thinking about dissembling one of my i4 V2 just to take a look inside of it and post some pictures here, perhaps someone will be eager to compare them?

What do you say, should I?

marcl
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vēer wrote:
Dudes, get a room, all of you :D!

Im thinking about dissembling one of my i4 V2 just to take a look inside of it and post some pictures here, perhaps someone will be eager to compare them?

What do you say, should I?

Is there no way you can check the serial no with the company via email first. I’m not sure you will learn much taking it apart. What if they did that when they copied it? It should look the same if they reverse engineered it.

Marc.

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filtt
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It is just like marcl said. Two different chargers could look exactly the same both inside and outside, but still the other might be fake. Reverse engineering is very common in China. It is also possible that the fake products come from a same factory as original products.

jpil
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I bought two nitecore battery chargers (i2 & i4) from this seller bellow from ebay.

http://stores.ebay.com/chingsumsum-super-store/Battery-Charger-/_i.html?...

i2 for $16 and i4 for $22 (make offer) and with EU power cord.

Bellow is the answer from nitecore if they are original or not,

Hello Sir,

Thank you for your email. After checking the serial number, they are original from NITECORE. Thank you.

He send everything with tracking number and received faster than other stores! (10 days to Greece)

TSellers
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This puts a whole new question about the ramifications of fake chargers:

Quote:
‘Fake’ iPhone charger cited in electrocution death probe New details reveal victim may have been using an unauthorised charger for her iPhone 4

Regards, TS

_the_
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TSellers wrote:
"This":http://www.scmp.com/news/china/article/1283818/woman-electrocuted-while-... puts a whole new question about the ramifications of fake chargers:
Quote:
'Fake' iPhone charger cited in electrocution death probe New details reveal victim may have been using an unauthorised charger for her iPhone 4

Here is a photo of recent Finnish accident with official iPhone charger:

 

13 year old kid got electric shock and got hospitalized..

 

So a real might not be any better. Sad

=the=

 

vēer
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Lesson of the day – charge your devices through USB ports and hope for the best?!

Chloe
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the wrote:
13 year old kid got electric shock and got hospitalized..

 

So a real might not be any better. Sad

How did this happen?

Also, a Samsung S3 exploded whilst in a pocket:
http://newlaunches.com/archives/a-young-ladys-samsung-galaxy-s3-explodes...

TSellers
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There was me with my SGS2 hoping it was confined to iPhone….

Regards, TS

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TSellers wrote:
"This":http://www.scmp.com/news/china/article/1283818/woman-electrocuted-while-... puts a whole new question about the ramifications of fake chargers:
Quote:
'Fake' iPhone charger cited in electrocution death probe New details reveal victim may have been using an unauthorised charger for her iPhone 4

That type of accidents is the reason I have added a 5000 volt test to my charger tests. Weak isolation and very short isolation distances will usual break down when the 5000 volt is applied.

And it is often a problem with the cheap usb chargers (Se table at bottom 5KV is 5000 volt).

Note: A passed 5000 volt test does not say the equipment is safe.

My website with reviews of many chargers and batteries (More than 1000): https://lygte-info.dk/

_the_
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Chloe wrote:
_the_ wrote:
13 year old kid got electric shock and got hospitalized..

How did this happen?

Google translated news story

Long story short: The boy was handling the phone when being charged, there was some flames coming from the charger and the boy got electric shock.

=the=

 

TSellers
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Quote:
And it is often a problem with the cheap usb chargers

My spouse has obtained a bunch of those wall wort chargers from eBay sellers for various camera and phone batteries and she charges her Samasung phone battery in one almost daily. While I noticed they take twice as long to charge as the GP Charger with the floating contacts, I hadn’t realized they are also twice as dangerous, perhaps it’s best to get rid of them or at least dis-assemble each one and look at the isolation distance. What would a minimum recommended distance be to pass the 5000V test?

Regards, TS

HKJ
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TSellers wrote:
While I noticed they take twice as long to charge as the GP Charger with the floating contacts, I hadn't realized they are also twice as dangerous, perhaps it's best to get rid of them or at least dis-assemble each one and look at the isolation distance. What would a minimum recommended distance be to pass the 5000V test?

The safety tests and specifications depends on the mains voltage, with 230VAC the distance has to be at least 4 mm through air and longer on a circuit board.

But the trafo must also have some isolations distances inside and that is impossible to see. Sometimes there is a capacitor between mains and low volt side, this capacitor must have safety rating, but on some of the cheap chargers it does not (They uses a ordinary 1000 volt capacitor).

My website with reviews of many chargers and batteries (More than 1000): https://lygte-info.dk/

TSellers
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Thanks, the obvious thing to do then is simply not use them.

Have you come across any good quality generic chargers with USB output that you have recommended in the past that you can recall?

Regards, TS

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TSellers wrote:
Have you come across any good quality generic chargers with USB output that you have recommended in the past that you can recall?

The ML102, it is cheap and works very well.

It need an external usb power supply, there I have used the Skross and the Ioncell

My website with reviews of many chargers and batteries (More than 1000): https://lygte-info.dk/

TSellers
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I already have one of those Millar units, as well I assume the ENB would be similar.

I see that one of your better chargers, ‘Ioncell’ results came from a unit from intl-outdoor. As I plan to buy more from them in the future, I’ll see if they still have them and grab some on my next order. Thanks for the very informative and comprehensive review.

Regards, TS

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