My Wallbuys experience, just the facts, no emotion.

Since early Dec 2012 I have made 7 orders from WB. One before Xmas, 3 at Xmas and 3 at new years sale.

I got my first order in 3 weeks. It was a HD2011. At the same time I placed an order at Fastech for a single item and it took them 3 1/2 weeks. So at that point WB is as good or slightly better than FT. I expect some delays in shipping from China so we will call it a wash.

On Xmas sale, I placed three separate orders. I got two of them in about 3 weeks but one never showed up.

A week after my Xmas orders showed up, my three new year sale orders all came in together but packed separately like my orders were placed.

At this point I figuired my one missing Xmas order was lost or just not coming. It had been about five weeks so I contacted WB and they refunded my money in a couple of days.

The missing Xmas item was a $13 Small Sun Ty-13. I ordered another one at new year sale for $18 which did arrive. WB refunded my $13 for the first one.

To sum up, I am happy enough with WB to keep ordering from them. They messed up one out of 7 orders but made it right.

They get a LOT of flack on this forum over what I would consider nit picky things like tracking numbers not working or minor issues but basically they are decent. IMHO all things considered, especially the prices, they are the best. If prices were equal across the board, they wouldn’t be anything special but I got some very good deals that nobody else would even come close to matching. Jetbeam BA10 for $16, Olight Eos for $10, etc.

My experience has also been very good. Three orders delivered in less than 3 weeks at incredible prices. Have another order on the way, made a reservation for the SRK, will probably reserve other items. Thinking very heavily towards ordering the YinHex 5 emitter light…looks like a beast!

They have also been very responsive to me in emails. I think sometimes their lack of proficiency in English gets them in ‘trouble’. I believe the problems some BLFers are having stems mostly from this. I also believe that they will get refunded or their order will show up…hopefully sooner than later. Not trying to minimize anyone’s issues w/WB…just honestly think you will be taken care of.

Cheers

So far only good to say. About prices, shipping time and customer service!

Nothing to really complain either.
Just told them I’m still waiting for 1 Christmas order, which they said they would refund me if I wanted, but i told them to wait until their holiday is over, and if still not arrived would ask them to refund.

My Xmas package arrived well and the 6 trackable New Year Sales (10. Jan) packages, too. Now I wait only for the not trackable packages (3 are on the way).

For everyone who ant to buy a Uniquefire C108S - you should do it only, if some inperfections in the color on the body would be ok for you. I ordered 4 (color is dark grey) and all have light grey dots on it (diameter 0,5cm) and patternmarks on the head are not consistent.

I made an order in the Christmas sale 27th December, by reservation, (Nitecore T2 & T5). Very cheap, and arrived on 15th, so pretty good (apart from the lights, which are average - not Wallbuy’s fault).

I messed up the January sale - ordered a HL21, and a day later saw that the diffusers were also available (I didn’t know that the HL21 included one), so ordered two, for $2 and change. Then I emailed Cherry and asked if she would ship both orders together - tbh after all the bad comments here I didn’t think it would happen. On 31st, headlight and diffusers arrived together. Eleven days, which is excellent by any standards. I had good communications, so would use again. Only problem is that they do have rather old lights, but at these prices, what do you expect?

Ordered once, package was here in 10 days, very happy, great deals!

i will try real hard to leave the emotion out. fact-2 out of 3 uf-t20’s ordered on christmas sale arrived DOA. various problems from bad grounds to bad drivers. didn’t really care was swapping emitters and drivers anyway. fact-3 nitecore i4 chargers ordered at christmas sale- 1 out of three was DOA-emailed cherry she told me to take it to an appliance repair shop have it fixed and they would pay.fact.i said not acceptable after 9 emails of negotiation they finally refunded my money. fact. 3 small sun zy-t13 ordered on new year sale-packaged in an envelope-one was broke in half and the lens smashed. fact-ordered 3 headlamps on new year sale- 1 out of 3 had been disassembled and the pill retaining ring was missing. how did i find this-put batteries in all three, turned them on, 2 out of 3 bodies got warm , one was cold.these are the facts.

they will never get my business again.fact.

kevin

fact

My experience:

I have only ordered twice from them, Christmas and the recent reduction sale.

The Christmas one was great. The 9T6 is bright, and the $5 C8 has this awesome half OP half SMO reflector that focuses the XML U2 really tightly.

wallbuys / wannabes……… :expressionless:

Only one order, shipping as usual, around 4 weeks, items came well packaged and exactly what I ordered.

I ordered on 18.01.

Shipment confirmation on 19.01

Tracking shows arrival in starting center on 22.01.

Order is being shipped on 26.01.

Arrived in Germany on 30.01.

Got it today, 04.02.

Nothing to complain.. at first I didnt get a tracking number but customer service took good care of that.

Thanks OP. My experience with WB was a little bitter sweet. I heard about the New Years sale from this forum but also a lot of negativity from a few members. I ended up just buying a couple T6 zoomies for dirt cheap, and not buying the nicer flashlights that I really wanted. Well the lights showed up when they were supposed to and I couldn’t be happier with them. Wished I had gotten the better ones though cuz I can’t afford them otherwise.

.
Hopefully they’ll get another sale like that going after their holidays are over, so I can own a decent flashlight someday. LOL

I want that 13-18 bucks Small Sun Ty-13 :stuck_out_tongue:

in my entire career i had placed only 1 order with wallbuys and that was during new year's promotion. 2 fenix diffusers.

received them today in the mail.

lavish very impressive packaging.

great quality products, little price paid. would buy from them again!!

problem is, most of the flashlights they sell are old flashlight models. stuff which hit the market ~1.5 yrs ago.

in RL i dont mind old girls. but FL's? must be young and fresh :p

fortunately diffusers dont age. that's timeless plastic *rap :D

I still did not get my order from wallbuys, I asked Cherry and she told me to wait 3 more days, contacted her again and she said:

“OK,and thank you so much
and I will go home from tomorrow,so if you can not receive it ,do not complaint in Paypal ,OK?
if you still receive it, I will refund the money to you in 19 Feb 2013,is that OK?
I wish you can receive it soon”

Now it is over a week and I guess 45 days of PayPal dispute time ending soon.

Should I listen her and wait until 19 Feb?

How much $ is in stake?

My Wallbuys order arrived today - total time from order date to arrival in Alberta, Canada was 16 days. That’s equal, give or take a day, to my last Fasttech order - and as of today, faster than my current International Outdoors order.

That’s as good as any. My last order from FourSevens was shipped from Atlanta the same day it was ordered, and still took 21 days.