My Wallbuys experience, just the facts, no emotion.

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Speedsix
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My Wallbuys experience, just the facts, no emotion.

Since early Dec 2012 I have made 7 orders from WB. One before Xmas, 3 at Xmas and 3 at new years sale.

I got my first order in 3 weeks. It was a HD2011. At the same time I placed an order at Fastech for a single item and it took them 3 1/2 weeks. So at that point WB is as good or slightly better than FT. I expect some delays in shipping from China so we will call it a wash.

On Xmas sale, I placed three separate orders. I got two of them in about 3 weeks but one never showed up.

A week after my Xmas orders showed up, my three new year sale orders all came in together but packed separately like my orders were placed.

At this point I figuired my one missing Xmas order was lost or just not coming. It had been about five weeks so I contacted WB and they refunded my money in a couple of days.

The missing Xmas item was a $13 Small Sun Ty-13. I ordered another one at new year sale for $18 which did arrive. WB refunded my $13 for the first one.

To sum up, I am happy enough with WB to keep ordering from them. They messed up one out of 7 orders but made it right.

They get a LOT of flack on this forum over what I would consider nit picky things like tracking numbers not working or minor issues but basically they are decent. IMHO all things considered, especially the prices, they are the best. If prices were equal across the board, they wouldn’t be anything special but I got some very good deals that nobody else would even come close to matching. Jetbeam BA10 for $16, Olight Eos for $10, etc.

kronological
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My experience has also been very good. Three orders delivered in less than 3 weeks at incredible prices. Have another order on the way, made a reservation for the SRK, will probably reserve other items. Thinking very heavily towards ordering the YinHex 5 emitter light…looks like a beast!

They have also been very responsive to me in emails. I think sometimes their lack of proficiency in English gets them in ‘trouble’. I believe the problems some BLFers are having stems mostly from this. I also believe that they will get refunded or their order will show up…hopefully sooner than later. Not trying to minimize anyone’s issues w/WB…just honestly think you will be taken care of.

Cheers

No one, after lighting a lamp, puts it away in a cellar nor under a basket, but on the lampstand, so that those who enter may see the light.

My Reviews: Ma

RaceR86
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So far only good to say. About prices, shipping time and customer service!

BLF LED database – collaboration spreadsheet and latest news about where to buy LEDs
http://budgetlightforum.com/node/19342

ChibiM
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Nothing to really complain either.
Just told them I’m still waiting for 1 Christmas order, which they said they would refund me if I wanted, but i told them to wait until their holiday is over, and if still not arrived would ask them to refund.

Buwuve
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My Xmas package arrived well and the 6 trackable New Year Sales (10. Jan) packages, too. Now I wait only for the not trackable packages (3 are on the way).

For everyone who ant to buy a Uniquefire C108S – you should do it only, if some inperfections in the color on the body would be ok for you. I ordered 4 (color is dark grey) and all have light grey dots on it (diameter 0,5cm) and patternmarks on the head are not consistent.

Light up the darkness.

Woody
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I made an order in the Christmas sale 27th December, by reservation, (Nitecore T2 & T5). Very cheap, and arrived on 15th, so pretty good (apart from the lights, which are average – not Wallbuy’s fault).

I messed up the January sale – ordered a HL21, and a day later saw that the diffusers were also available (I didn’t know that the HL21 included one), so ordered two, for $2 and change. Then I emailed Cherry and asked if she would ship both orders together – tbh after all the bad comments here I didn’t think it would happen. On 31st, headlight and diffusers arrived together. Eleven days, which is excellent by any standards. I had good communications, so would use again. Only problem is that they do have rather old lights, but at these prices, what do you expect?

scheven_architect
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Ordered once, package was here in 10 days, very happy, great deals!

 

 
kevind43
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i will try real hard to leave the emotion out. fact-2 out of 3 uf-t20’s ordered on christmas sale arrived DOA. various problems from bad grounds to bad drivers. didn’t really care was swapping emitters and drivers anyway. fact-3 nitecore i4 chargers ordered at christmas sale- 1 out of three was DOA-emailed cherry she told me to take it to an appliance repair shop have it fixed and they would pay.fact.i said not acceptable after 9 emails of negotiation they finally refunded my money. fact. 3 small sun zy-t13 ordered on new year sale-packaged in an envelope-one was broke in half and the lens smashed. fact-ordered 3 headlamps on new year sale- 1 out of 3 had been disassembled and the pill retaining ring was missing. how did i find this-put batteries in all three, turned them on, 2 out of 3 bodies got warm , one was cold.these are the facts.

they will never get my business again.fact.

kevin

kevind43
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BLightSam wrote:
My experience:

BLightSam wrote:

BLightSam wrote: Flomotion wrote: Today, I got my January Madness Sale second order… …haven’t got my very first order — the one I really want… I also got my second order, but not the first — the one I really want. Feel like I am being had.

Add that I would not have ordered the second one had I known I would not get the first one.

(Ordered the second one with the “savings” from the first one. Not getting the first one but getting the second one is more than a bait and switch in my case.

I say that’s a fraud in my case.)

fact

BLightSam
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My experience:

BLightSam wrote:
BLightSam wrote:
Flomotion wrote:
Today, I got my January Madness Sale second order…

…haven’t got my very first order
— the one I really want…

I also got my second order, but not the first
— the one I really want.
Feel like I am being had.
Add that I would not have ordered the second one had I known I would not get the first one.

(Ordered the second one with the “savings” from the first one. Not getting the first one but getting the second one is more than a bait and switch in my case.

I say that’s a fraud in my case.)

bdiddle
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I have only ordered twice from them, Christmas and the recent reduction sale.

The Christmas one was great. The 9T6 is bright, and the $5 C8 has this awesome half OP half SMO reflector that focuses the XML U2 really tightly.

Newb

Streamer
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wallbuys / wannabes…….. Flat Stare

vēer
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Only one order, shipping as usual, around 4 weeks, items came well packaged and exactly what I ordered.

NightCrawl
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I ordered on 18.01.

Shipment confirmation on 19.01

Tracking shows arrival in starting center on 22.01.

Order is being shipped on 26.01.

Arrived in Germany on 30.01.

Got it today, 04.02.

Nothing to complain.. at first I didnt get a tracking number but customer service took good care of that.

PyTech
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Thanks OP. My experience with WB was a little bitter sweet. I heard about the New Years sale from this forum but also a lot of negativity from a few members. I ended up just buying a couple T6 zoomies for dirt cheap, and not buying the nicer flashlights that I really wanted. Well the lights showed up when they were supposed to and I couldn’t be happier with them. Wished I had gotten the better ones though cuz I can’t afford them otherwise.

.
Hopefully they’ll get another sale like that going after their holidays are over, so I can own a decent flashlight someday. LOL

-Sean

Sirius9
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I want that 13-18 bucks Small Sun Ty-13 Silly

 

kreisler
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in my entire career i had placed only 1 order with wallbuys and that was during new year's promotion. 2 fenix diffusers.

received them today in the mail.

lavish very impressive packaging.

great quality products, little price paid. would buy from them again!!

problem is, most of the flashlights they sell are old flashlight models. stuff which hit the market ~1.5 yrs ago.

in RL i dont mind old girls. but FL's? must be young and fresh Silly

fortunately diffusers dont age. that's timeless plastic *rap Big Smile

*FMI* i got 4 i/o sh
f42
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I still did not get my order from wallbuys, I asked Cherry and she told me to wait 3 more days, contacted her again and she said:

_“OK,and thank you so much
and I will go home from tomorrow,so if you can not receive it ,do not complaint in Paypal ,OK?
if you still receive it, I will refund the money to you in 19 Feb 2013,is that OK?
I wish you can receive it soon”_

Now it is over a week and I guess 45 days of PayPal dispute time ending soon.

Should I listen her and wait until 19 Feb?


Nationalism is an infantile disease. It is the measles of mankind.

Albert Einstein

Sirius9
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How much $ is in stake?

 

Tumbleweed48
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My Wallbuys order arrived today – total time from order date to arrival in Alberta, Canada was 16 days. That’s equal, give or take a day, to my last Fasttech order – and as of today, faster than my current International Outdoors order.

That’s as good as any. My last order from FourSevens was shipped from Atlanta the same day it was ordered, and still took 21 days.

BLightSam
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f42 wrote:
I still did not get my order from wallbuys…

… so if you can not receive it ,do not complaint in Paypal ,OK?
if you still receive it, I will refund the money to you in 19 Feb 2013,is that OK?

Now it is over a week and I guess 45 days of PayPal dispute time ending soon.

Should I listen her and wait until 19 Feb?

If the 45 days of Paypal deadline comes before 19 Feb, you must file a complaint NOW. Even if it doesn’t, I would still file a complaint.
ChibiM
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You could, I received 5 orders, all tracked.
And now still waiting for 1 without tracking number, but I wait, I know they don’t lie.
Anyway for me it was only a 10usd light.
That might make the difference with yours.

18sixfifty
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f42 wrote:
I still did not get my order from wallbuys, I asked Cherry and she told me to wait 3 more days, contacted her again and she said:

_“OK,and thank you so much
and I will go home from tomorrow,so if you can not receive it ,do not complaint in Paypal ,OK?
if you still receive it, I will refund the money to you in 19 Feb 2013,is that OK?
I wish you can receive it soon”_

Now it is over a week and I guess 45 days of PayPal dispute time ending soon.

Should I listen her and wait until 19 Feb?

When my order didn’t show up they ask me to wait four more days and if it didn’t show up they would resend the package. It didn’t show up after 5 days. So I asked again what was going on. They told me to wait again and that they were not going to ship out a replacement like they promised they would. I filed a paypal claim. They replied to the claim by saying that they couldn’t refund the money because I started a claim. This is not true. I told them that they could so give me a refund all they had to do was hit refund. Today was the day to escalate from a dispute to a full claim. I did that and then they refunded the money.

I would not wait until after your paypal time is up. File now and protect yourself. If your package does arrive stop the claim.

I don’t know if they would have made things right without filing with paypal. They might very well have eventually refunded my money. However, after they lied about sending a replacement I wasn’t going to wait past the 45 days and I am glad I didn’t.

Ps it never did show up and I ordered mine last year and it wasn’t one of their big sale items.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

18sixfifty
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I am glad that some people have had a good experience with them. However, there is no need to get snotty with people who vent their frustrations. Keep in mind that we would not be frustrated if they had treated us as valued customers.

So once again, I am glad that some people got some good deals, just remember that because you did doesn’t mean we all did.

One order, no delivery and one big headache getting my money back.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

f42
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Thanks everyone for the ideas, it is not a lot of money just 14 $, managed to get 2 stainless steel ultrafire c3 in the last minutes of the first promotion.

I guess friday is the last day of 45 day paypal dispute period so if I dont get it tomorrow, I will file a dispute.


Nationalism is an infantile disease. It is the measles of mankind.

Albert Einstein

Buwuve
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Until now, I received all my orders 6 with tracking number, 3 without (only one without tracking number hasn’t arrived until now).

Light up the darkness.

jakey
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Received uf 2011 today wrapped in bubble wrap ,in a box ,inside jiffy bag.Payed on the 29.01.13.works fine .(my first order)

let there b rock (i mean light)

Boaz
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       καὶ τὸ φῶς ἐν τῇ σκοτίᾳ φαίνει καὶ ἡ σκοτία αὐτὸ οὐ κατέλαβεν

                            

       Dc-fix diffuser film  >…  http://budgetlightforum.com/node/42208

ChibiM
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Hey Boaz, whats that? your order history Wink

Boaz
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Just the facts ma'am

http://wallbuys.com/Product/Olight-i6-Cree-XM-L-T6-LED-tactical-high-power-flashlight-torch-1X18650--5395

I was looking for my 5 submissions ...cough cough... Bullshlt  !

[quote=ChibiM]Hey Boaz, whats that? your order history ;)[/quote]

       καὶ τὸ φῶς ἐν τῇ σκοτίᾳ φαίνει καὶ ἡ σκοτία αὐτὸ οὐ κατέλαβεν

                            

       Dc-fix diffuser film  >…  http://budgetlightforum.com/node/42208

Xiotis
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Looks like a great site which is already in my short list of Chinese suppliers.

First order however was with a product that they did not have on stock but for which they refunded me immediately, after they contacted me and asked me what i want to do.
Second order was with this excellent groupbuy on the Olight i6 for $19!! After this groupbuy was over the light was shipped next day.

I plan new orders and i would kindly ask if anyone of you has a working coupon for flashlights or any other that works in general.
Thanks alot, i will much appreciate your help ! Smile

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