Kaidomain question

10 posts / 0 new
Last post
ohaya
Offline
Last seen: 3 years 7 months ago
Joined: 03/16/2013 - 19:01
Posts: 5337
Location: US
Kaidomain question

Hi,

Earlier today, I ordered a C12 from Kaidomain.com. Everything went fine, but then I checked the order status tonight, and my order is showing “Back-ordered”. When I go to the item page, it doesn’t give any indication that this item is out-of-stock or anything.

Is this “Back-ordered” status normal at Kaidomain? Do you think that this is really out-of-stock, and yet they still took my order (and still show the item as available)?

Thanks,
Jim

Old-Lumens
Old-Lumens's picture
Offline
Last seen: 4 years 11 months ago
Joined: 11/04/2011 - 11:39
Posts: 7478
Location: Tyler, TX, USA

I think you would need to contact them, to know anything for sure. It's their week-end now, so you probably won't get an answer till Monday.

It may be they don't have stock, but they may be able to get it from their source very quickly. Also, they will show stuff in stock when it is not, just like DX and the rest. They all want the money. they figure they can get the item in a few days, so it's not a concern for them. Different country, different views on selling and shipping, get used to it or be prepared to be frustrated buying from China.

I quit DX for that very reason, but it has happened to me at KD, Fasttech, CNQG and others, it will happen and that's just a fact of dealing with China. DX was the worst. If it showed shippng in 2-4 days, it meant they had it in stock and if it showed 7-10 days, it meant they did not stock it, but ordered from their supplier when someone paid for it. They still do that, others do to.

My PayPal address: oldlumens (insert the @ sign here) gmail.com

My YouTube Flashlight Video Channel

The BLF Modding Links Thread 

http://imageshack.com/a/img922/1374/jQ2wdL.jpg

 

ohaya
Offline
Last seen: 3 years 7 months ago
Joined: 03/16/2013 - 19:01
Posts: 5337
Location: US

Hi,

Ok, thanks for the info, and, yes, I’ve emailed them and also posted via the item page itself.

I thought I read that this weekend was (another) Chinese holiday, to that’ll drag things out even more :(…

Later,
Jim

ohaya
Offline
Last seen: 3 years 7 months ago
Joined: 03/16/2013 - 19:01
Posts: 5337
Location: US

Hi,

Well here’s Kaidomain’s response to my inquiry:

Quote:
Please don’t worry about back order, it means waiting for supply. the order status will change later and we will ship your order as soon as possible.

have a nice weekend.

I wonder what “later” is going to be?

Jim

Edit: P.S. I’ve gone ahead and placed an order for the Lightmall C12, just in case “later” turns out to be “a LOT later” :)…

moderator007
moderator007's picture
Offline
Last seen: 8 hours 32 sec ago
Joined: 12/23/2012 - 04:47
Posts: 3741
Location: North Carolina

Maybe a week or longer. Last order I placed had a item backordered. It took about a week to ship after I sent the inquiry about it. Yours may take longer, who knows.
They will ship the order its just a matter of when. I had much rather order from KD than DX any day of the week. I have had several problems out of DX. I had one order at DX that sat for almost a year on the backordered status, they finally just gave me credit after I had to inquire. I have to admit I was testing them just to see if they would ever say (almost a full year) anything with that backordered item, they did nothing until I inquired. KD has always keep me informed and are easier to deal with if theirs a problem.
If its something that you can wait on, give’em a week or two it should ship.

C-channel
C-channel's picture
Offline
Last seen: 1 year 8 months ago
Joined: 03/22/2012 - 07:23
Posts: 634
Location: Singapore

Yes. I was angry with DX on that issue also. Have some patience when dealing with these company. Else, just buy from reliable source.

How bright is bright enough...

Runtime VS Lumens...

moderator007
moderator007's picture
Offline
Last seen: 8 hours 32 sec ago
Joined: 12/23/2012 - 04:47
Posts: 3741
Location: North Carolina

C-channel wrote:
Yes. I was angry with DX on that issue also. Have some patience when dealing with these company. Else, just buy from reliable source.

+1
There will always hold ups somewhere along the long road from china.
LSX
LSX's picture
Offline
Last seen: 3 weeks 4 days ago
Joined: 04/23/2013 - 08:38
Posts: 1456
Location: Perth, Australia

A bit of a different situation but its with Kaidomain so rather than starting a new thread I thought I would comment here.

I bought a UF-T1 (Ultrafire AAA “Titanium” flashlight) and the LED isn’t centered in the reflector, so I took a macro picture of it and sent them an email to see what they had to say and all their response was: “From the picture, we have not see the obvious problem that the led is not centred, maybe it is a little off center, please don’t worry, it is normal and will not affect the use.”

There goes any future business they could have had from me…

garrybunk
garrybunk's picture
Offline
Last seen: 1 week 1 day ago
Joined: 10/31/2011 - 09:25
Posts: 6099
Location: Johnstown, PA

I recently ordered a bunch of KD's "coated glass lenses" and they took about a week before they shipped them out.  I ordered a light from DX the next day and it also took a week to get shipped out.  "Back-ordered" is KD's normal status meaning "acquiring products and preparing shipment".  I do believe they are acquiring from manufacturers / vendors and don't have the items on hand (well not all items on hand at least). 

-Garry

My Bike Lights Thread, Optics (TIR) Comparison Beamshots, Diffusion Techniques

, MTBR’s Lights & Night Riding Forum
NOTE: Now hosting my photos from my Google account. Post up if you can’t see them. Older photos hosted on Photobucket or Flickr may disappear (PM me if you want access to them).
moderator007
moderator007's picture
Offline
Last seen: 8 hours 32 sec ago
Joined: 12/23/2012 - 04:47
Posts: 3741
Location: North Carolina

garrybunk wrote:

“Back-ordered” is KD’s normal status meaning “acquiring products and preparing shipment”.  I do believe they are acquiring from manufacturers / vendors and don’t have the items on hand (well not all items on hand at least). 

-Garry


That was my thoughts too garrybunk.