Crelant Flashlights From FastTech Warranty Info And Authenticity

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ILIKEFLASHLIGHTS
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Crelant Flashlights From FastTech Warranty Info And Authenticity

I had some concerns on another thread about Crelant flashlights and warranty issues or concerns about these lights. Now I’m not here to start a pissing match, so keep it clean and no dog fights here. I am only providing info here on these Crelant warranty concerns. I emailed FastTech to get the truth on warranty info on the Crelant flashlights they sell. Here’s the info I got back from the questions I ask about their warranty on the Crelant lights.

_________________________________________________________

We are the retailer, we also get the product from our supplier.

The warranty also will be guaranteed by our supplier, if there is any quality, we also need to return to our supplier to fix it.

Please feel free to write us whenever you have questions. We’re always here to help.

____________________________________________________________

That answered my question on the warranty info about the Crelant lights they sell.

My next question I ask was this one just to make sure we are talking about 100% Crelant flashlights.

So are these Crelants you sell authentic Crelant flashlights? I’m gonna say
they are.

Here’s the answer I just got back.

They are authentic Crelant flashlights.
____________________________________________________________

So again I’m passing this on to members here who may have had concerns in another thread.

Edited by: ILIKEFLASHLIGHTS on 05/31/2013 - 01:57
devdvr
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Good to hear cause i just ordered the 7G5CS from them NOT
looks like they are no longer selling them due to MAP

CarpentryHero
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Good to know, I buy my Crelant from Madecov. He’s a great guy, free shipping and he backed the warranty when I had problems with one Smile

Thanks for letting us know what you found ILF

I’m glad I’m not the only flashlight collector out there, I was beginning to think I was strange.
My name is Kendall and I’m a Flashaholic from western Canada

ILIKEFLASHLIGHTS
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I just wanted to set the record staight for anyone so they are’nt misled.

ryansoh3
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devdvr wrote:
Good to hear cause i just ordered the 7G5CS from them NOT looks like they are no longer selling them due to MAP

Confirmed:

“This product is no longer available: the manufacturer claims that FastTech did not comply to their minimum advertised price (MAP) policy. Prior to listing this product, FastTech proactively checked with the manufacturer’s official distributors and was NOT informed of any MAP policy/agreement. We are no longer carrying this product due to unclear distribution practices, policies and requirements.”

BLF ≠ B-grade Flashlight Forum

 

CarpentryHero
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Wow, I missed the sarcasm with the NOT
I think I need more sleep

I’m glad I’m not the only flashlight collector out there, I was beginning to think I was strange.
My name is Kendall and I’m a Flashaholic from western Canada

Chloe
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First Fenix, and now Crelant? :_(

gorky
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Great, i was about to buy some Crelant lights from Fasttech at really great prices, and with free shipping, but now i can buy them from some great guy with real prices and paid shipping. Just great!

sorotantaz
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listing hot items with crazy price but immediately retracted is not showing a good sign of supplier sourcing. I think FT still can sell those with special coupon just like the case with Nitecore.

relic38
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Fasttech’s recent move to discontinue Fenix and Crelat lights based on the distribution agreement issues is, IMO, their way of taking the high road. You cannot blame them for that I guess. I think they would have been a lot better off by agreeing to a MAP and using PRICECONTROL code as a loophole. Again, just my opinion. Sales would have been significant, based on reaction to the prices.

On the other hand, this would have likely been at the expense of some other sellers who cannot get by due to additional overhead.

Crelant claiming that Fasttech was unauthorized, is not 100% verifiable. FT could have been getting their products from an authorized distributor and simply reselling. This should be fine, but it’s hard to know for sure what restrictions are put in place by the manufacturer.

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Aleister
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As a buyer, I don’t like MAP enforcement from companies… There is room for everyone to sell the same product and the price differences of the more expensive e-shops can be balanced as a service for the customer (better shipping times, better after sales service, a real person who answers the phone). Even the knowledge that he supports local companies is enough sometimes for a buyer to choose a more expensive local company.

But for some of us who don’t have local companies that carry these products (with less than 200% the price) and we don’t mind waiting a bit more, MAP sometimes just stands in the way of buying some flashlights.

Especially in Crelant’s case, I think the prices at Fasttech were fair for the majority of Crelant’s models and I was in for some of them. But for the MAP, they are dangerously close to better, fully regulated, alternatives. That’s just my opinion, I might be wrong.

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relic38
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I do think it is unfortunate, especially for Intl buyers, that FT decided to pull the Fenix and Crelant products. The PRICECONTROL approach would have satisfied their customers better.

Also, I do believe that North American customers would have mostly continued to shop locally (the V11A at MD-L is dangerously close to having the trigger pulled on it).

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Maybe they could advertise MAP prices but secretly give discount codes to all that want to buy Crelant of Fenix lights!

 

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I would certainly hope that they learned their lesson and in the future they list MAP prices and use the PRICECONTROL coupon.  Damn shame they aren't selling them.  I'm seriously regretting not pulling the trigger on a 7G9V2 or a 7G10 the first day they showed up.  If money wasn't a serious issue these days I would have for sure.  Hopefully they can work with Crelant and get a second shot at selling them again using MAP and a coupon.

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JohnnyMac wrote:

I would certainly hope that they learned their lesson and in the future they list MAP prices and use the PRICECONTROL coupon.


Jasmine just replied on my PM about this and unfortunately it is not that easy, coupon would not solve anything and manufacturers would still find a way to enforce their stupid MAP
JohnnyMac wrote:

Damn shame they aren’t selling them.  I’m seriously regretting not pulling the trigger on a 7G9V2 or a 7G10 the first day they showed up.  If money wasn’t a serious issue these days I would have for sure.  Hopefully they can work with Crelant and get a second shot at selling them again using MAP and a coupon.


Same situation here, I was looking at 7G10 couple times a day :8)
Don’t get your hopes on that last thing :~

 

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Sirius9 wrote:

Jasmine just replied on my PM about this and unfortunately it is not that easy, coupon would not solve anything and manufacturers would still find a way to enforce their stupid MAP

I thought it is working with nitecore, at least the EA4..
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on a different post the other day I mentioned the whole nitecore MAP debacle and was told it was NOT a MAP issue but that they were not a retailer for crelant and this came from crelent. I believe it was due to the fact once again due to someone hi-jacking a thread started by a seller (MD lightsource) promoting his product and they had to talk about how much cheaper FT was. People seem to shoot themselves in the foot around here.

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Darn, that 7G9v2 was a steal, stupid me for holding out, but may not have gotten shipped anyway. I paid $81 for my 7G9 via eBay a while back, then shortly after it became more commonly available for that price anyway. Just may have to buy a Shocker from Ric now - XM-L2's/Noctigons/resistor mod I'm think'n.

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Liping
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Hello, everybody,

This is Vivian from Crelant company, i am hereby to declare and inform that “fASTTECH” is not our distributor, he even don’t have the supply source. I believe and i am very sure that this is a very bad action that want to disturb this market.

Thanks.

This was one of the post

ILIKEFLASHLIGHTS
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JohnnyMac wrote:

I would certainly hope that they learned their lesson and in the future they list MAP prices and use the PRICECONTROL coupon.  Damn shame they aren’t selling them.  I’m seriously regretting not pulling the trigger on a 7G9V2 or a 7G10 the first day they showed up.  If money wasn’t a serious issue these days I would have for sure.  Hopefully they can work with Crelant and get a second shot at selling them again using MAP and a coupon.

Ditto!

I want one bad.

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I think it’s a huge shame these companies keep screwing Fasttech for just trying to give us a good deal, they can’t be selling at a loss, especially considering they include shipping.

The main reason I prefer to buy from Fasttech are their great service, free shipping (unlike md-lightsource where I’ve bought my Crelant’s for a fair bit more than FT) but mostly for the fact that they cover return shipping for any warranty issues which is the biggest risk when buying internationally, not many other retailers offer that!

All this MAP stuff seems to do is annoy the customer, I’ve seen quite a few posts on here that say they refuse to buy Nitecore for those reasons and i’m guessing there will be some about Fenix and Crelant soon too.

ILIKEFLASHLIGHTS
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All I will say is I ain’t happy how all this blew over myself and how and who brought about this change. I know what was done. Somebody complained.

I was getting ready to buy the Crelant 7G9 Xm-L2 for like $80 shipped. I know a person has got to make some money when they are in business for themself. But at the same time it screws a lot of folks that wanted to get in on some of FastTech’s great prices on these Crelant lights. That like I said ain’t us members problem. But now it is.

ILIKEFLASHLIGHTS
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It does’nt take a guy with a very big IQ to figure out what in fact went on here. I don’t think FastTech was doing anything wrong. They have always been good to me and upfront. So the more I think about how this was played out here, the madder I become. One lousy complaint ruined it for us all.

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Quite frankly – I couldn’t care less about MAP and whatever agreements manufacturers have with dealers. But all this drama caused by different dealers/manufacturers complaining is just retarded. First nitecore with illumination supply and now crelant/fasttech…

I think the irony in all this is most people will just end up avoiding certain brands of lights because of the drama caused.

I will buy from illumination supply again, and I will buy from fast tech again. I most likely will not buy nitecore or crelant again.

Would you mind keeping the wrong flashlight?
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marcl
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sorotantaz wrote:
listing hot items with crazy price but immediately retracted is not showing a good sign of supplier sourcing. I think FT still can sell those with special coupon just like the case with Nitecore.

If you followed the thread that the originated from you would see that Fasttech can get as many Crelants as you want. But Crelant, or an employee of Crelant started shouting their mouth off saying that Fasttech were not authorised dealers and making ridiculous statements about them not having a warranty. So Fasttech simply told them to stick them up their arse!

Good on Fasttech!

Marc.

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Maybe part of the equation is that Crelant new website now has an online store with some discount and free shipping (over 50usd), so they didn't like the idea of fighting for low prices against other webstores...

It looks to me that lately not so many international webstores carry Crelant, and the ones that appears to carry them are selling only the older models (pre xm-l2).

Even IO had a great assortment a few months ago and now has one light only.

Frown

ILIKEFLASHLIGHTS
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Well I was a huge Crelant fan. Not anymore. I am a huge FastTech fan. And I am a huge FastTech customer. Just ask them. They got my full support on this shannagin that was pulled here in another thread. All it did was piss several folks off here including me.

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marcl wrote:
sorotantaz wrote:
listing hot items with crazy price but immediately retracted is not showing a good sign of supplier sourcing. I think FT still can sell those with special coupon just like the case with Nitecore.
If you followed the thread that the originated from you would see that Fasttech can get as many Crelants as you want. But Crelant, or an employee of Crelant started shouting their mouth off saying that Fasttech were not authorised dealers and making ridiculous statements about them not having a warranty. So Fasttech simply told them to stick them up their arse! Good on Fasttech! Marc.

kind of sucks that this had to blow up in madecov's thread. he is a good guy to deal with

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I’ll probably buy from all the above ‘cause I really don’t care about MAP and can see both sides of the issue. There is way too much drama here and if this ruins your day you seriously need to see a shrink…seriously.

I would also suggest all manufacturers, distributors and retailers keep their disagreements and what should be private discussions OUT of the public realm. You all look like idiots for airing your dirty laundry here on BLF…just sayin’.

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Pulsar wrote:

marcl wrote:
sorotantaz wrote:
listing hot items with crazy price but immediately retracted is not showing a good sign of supplier sourcing. I think FT still can sell those with special coupon just like the case with Nitecore.
If you followed the thread that the originated from you would see that Fasttech can get as many Crelants as you want. But Crelant, or an employee of Crelant started shouting their mouth off saying that Fasttech were not authorised dealers and making ridiculous statements about them not having a warranty. So Fasttech simply told them to stick them up their arse! Good on Fasttech! Marc.

kind of sucks that this had to blow up in madecov’s thread. he is a good guy to deal with

Well I got nothing against Mark. But at the same time I hate to see others lose out on great prices as well. The way I look at it is if I pay $100 for a light, and you buy the exact same one for $60, you got the better deal. I’ll be damned if I’m gonna take it out on you. It’s not your fault.

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He could be a good guy (I don't know him) but sure he wasn't happy about the prices FT was advertising on the same lights he sells...

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