Manafont problem, anyone else or just me?

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Dave-H
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Manafont problem, anyone else or just me?

Anyone else having problems with a Manafont order?

Been awaiting a delivery from Manafont since 3rd September.

Contacted them about 10 days ago enquiring after order, received a reply from ‘ella’ after a day or so telling me to ‘Check with post office yourself’

Already had, but did again … tracking number supplied not known, no trace of parcel.

Tried more mails, all ignored. ….. tried more checks on tracking number – no trace of parcel on system

Now opened a Paypal dispute to try for a refund.

Will be the last time i use them >)

ImA4Wheelr
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I tried to go to their website a couple times this morning.  It wouldn't pull up.

kevind43
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Dave-H wrote:
Anyone else having problems with a Manafont order?

Been awaiting a delivery from Manafont since 3rd September.

Contacted them about 10 days ago enquiring after order, received a reply from ‘ella’ after a day or so telling me to ‘Check with post office yourself’

Already had, but did again … tracking number supplied not known, no trace of parcel.

Tried more mails, all ignored. ….. tried more checks on tracking number – no trace of parcel on system

Now opened a Paypal dispute to try for a refund.

Will be the last time i use them >)

exact same problem for me. I will give it til the deadline for paypal dispute not out anything til the 45 day mark,

Kevin

Pulsar13
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Ownership change + mail fiasco = problem.

Just go PP route when the time comes.

Rusty Joe
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I had to go PP on them once and it was resolved. They used to be excellent. I guess the new management may not be all that.

Pulsar13
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I dunno, I think Manafont has been going downhill for about a year now. This order was in September, still considered leftover from previous ownership. The ownership change was around last week.

We have yet to fully see the new MF in action yet.

kevind43
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Pulsar13 wrote:
I dunno, I think Manafont has been going downhill for about a year now. This order was in September, still considered leftover from previous ownership. The ownership change was around last week.

We have yet to fully see the new MF in action yet.

I think this very true. I placed a large order with them this past summer and they gave me a free upgrade to DHL and the order was processed and at my door in New York in 7 days. I would not place an order right now with them. I will give them a chance to get things figured out. If they become responsive to e-mails and i like what they tell me, i will give them another chance. In the past, Jim at Manafont was relatively good at getting back to me with questions and concerns.

SIGShooter
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Not good news given that I placed an order with them several weeks ago Sad

Guess I’ll have to go the paypal dispute route if I don’t get my package and it’s close to the 45 day cutoff.

Thanks

Werner
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Just you.

Dave-H
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Werner wrote:
Just you.

Obviosly not going by the replies lol Silly

But thanks for your input …..

kbark
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I’ve got some chargers that haven’t been delivered yet. No tracking number either.

semiloaded
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Placed 2 orders with them 2 months ago…. (and I’ve been using them 2+ years without a problem).

1 order never came thru. It’s been 2 months.
2nd order came wrong. No emails returned from them.
Finally opened a dispute w/ Paypal and there’s no response and Paypal is NOT being cooperative with me on this. I may be out $50.

FYI watch out w/ Manafont. They’re ripping people off left and right.
Not only that, but the last XM-L2 I purchased from them was infact NOT an XM-L2, but just an XM-L. Deception, deceit, bad practices.

Hate to sound like Walter in Big Lebowski, but it’s the chinamans fault.

Racer
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Yikes. I always had good luck with them but it’s been about a year since my last order. They have some interesting knives I’d had my eye on, but no thanks if they’ve gone rogue.

Dave-H
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Hope Paypal are good for me.

Still nothing heard from Manafont, Paypal now ‘reviewing’ the dispute before taking action …. fingers crossed.

kevind43
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I also filed a dispute with paypal. After several weeks of no correspondence through e-mails about my order that has a false tracking number. In the past I have had fairly good communication with Jim at Manafont. Not so in the last month or so. I hope Paypal gets my money back.

Dave-H
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Resolution of Your Case: #PP-002-655-661-612

Dear Dave H*****,

We have concluded our investigation into your case and have decided in your favour. We were able to recover $26.59 USD, and this amount has been credited to you. Please allow 5 working days for this adjustment to be posted. If you are due any additional funds, we will make our best effort torecover the balance from the seller.

Paypal did me proud … still hacked off about order though, need to order elsewhere from someone trustworthy .. not keen on any HK traders atm owing to the postal issues ….