DX Shipping Time

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Illuminaria
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DX Shipping Time

Order date Oct 4, 2013. Payment was so fast it sucked the numbers right off my card!

It’s the receiving part that’s killing me. Below is link from DX tracking

Success find: 3 items!

item No. Year Status Location Destination Country Date RB 5CN 2013 Collection 20094905 US 20131020 1426

RB 5CN 2013 Departure from outward office of exchange 20110600 US 20131021 0423 RB 5CN 2013 NULL PVG US 20131025 1002

I have ordered and received other non battery orders during this time period so this is typical for DX.com? Sorry formatting went south on post.

Thanks.

Edited by: Illuminaria on 11/10/2013 - 12:05
18sixfifty
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Yes it’s kinda typical for them.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

Chloe
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DX seem to be quicker at shipping if you order just one item. Did you order several items together?

SantaClaw
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Dx is always REALLY fast if you:

A. Order the WRONG thing.
B. Order something by mistake.
C. Order something you really don’t need, but, ordered anyway, since you where already ordering something that you did need, that later turned out to be sold out and cancelled.
D. Order three things you need together, but 1 of them is sold out\back order. You ALWAYS get the two things that depend on the third in like 2 days.

Dx is always slow if you:

A. Order something you really need.
B. Order a lot of really neat and cool stuff that you want to play with YESTERDAY.
C. Order a 72W 6480lumen LED spot bar for your car from banggood, you just need the damned ¤#“¤”# wires to hook it to the ¤#%”# battery, and since you already shelled out #¤% money for the damned wires at DX you keep telling yourself that it will be here soon, SOOON, so you DON’T go to the local hardware store and buy the same length of wire for a fraction of a $ extra… but NO……They somehow need to extract the copper from a local ore mine, manufacture the rubber (at least that’s what I think they do), and all the other steps to make the 5m coil of 2.5mm2 wire you need. So in the end, you go to your local store, buy the damned wires, and receive the ones you ordered from DX the next day.

Racer
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I generally only use them for something I can’t find anywhere else and am not in a big hurry to get. I think the last thing I ordered from them was a $3 tub of friction grease and it took about 3 weeks. But I’ve had orders take up to 7 or 8 weeks to arrive. They just kept getting slower and slower so I stopped using them.

Haunz
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My last order from DX was shipped Wednesday September 11. It is November 10 and I still don’t have my parts. They asked me to wait until the end of the week (Nov. 15) and contact them again if nothing shows up.

It also seems to take 5 business days to even respond to a problem.

The photon is my favorite boson

Old-Lumens
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I won't order from DX ever, even if they are the only ones that have what I want. They have stiffed me three times out of three times with orders that never ever shipped out and they never responded to any request, until I filed paypal disputes.

My PayPal address: oldlumens (insert the @ sign here) gmail.com

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SantaClaw
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I always got my stuff, can take some time, but I always get it in the end.

Illuminaria
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I got my stuff today!

The letdown was the UltraFire V6-T60 XM-LT6. Two large pits in the host and led way off center. Way to impress first..and last time buyer!

Oh well, I don’t mind learning to re-center the LED. The brass or copper pill(?) appears thermally well connected to host as it gets warm fast with the T-6. The pitting has me scratching my head in why a dealer would let this leave the store but DX may have had it shipped direct with no inspection. Their loss.

Cheers

BrightKen
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If you complaint too many times…you will be blacklisted. Take it from me.

Gj
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SantaClaw wrote:
I always got my stuff, can take some time, but I always get it in the end.

Ouch! Laughing

furythings
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Not bought anything from dx for a few years until recently and no problems so far, 3 orders turned up, both in good time and 2 more on the way. All were shipped quickly within 2 days which is better than my recent fasttech orders.

Illuminaria wrote:

The letdown was the UltraFire V6-T60 XM-LT6. Two large pits in the host and led way off center. Way to impress first..and last time buyer!

Oh well, I don’t mind learning to re-center the LED. The brass or copper pill(?) appears thermally well connected to host as it gets warm fast with the T-6. The pitting has me scratching my head in why a dealer would let this leave the store but DX may have had it shipped direct with no inspection. Their loss.

Cheers

Bit unfair on dx there tbh. Why would DX inspect it? do you expect amazon to inspect stuff before they send it?

Have you contacted them about the pitting? you should at least give them a chance to rectify it.

dchomak
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With a credit that took almost a year to receive on a wrong shipment. I had ordered XM-L C10’s and got XR-E’s. I had to send them back at my expense and it took 6 months after that to get the credit. The credit sat in my account for another year as I just couldn’t get around to using it. Today I ordered 3 items, let’s see how that goes….

Illuminaria
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furythings wrote:
Not bought anything from dx for a few years until recently and no problems so far, 3 orders turned up, both in good time and 2 more on the way. All were shipped quickly within 2 days which is better than my recent fasttech orders.

Bit unfair on dx there tbh. Why would DX inspect it? do you expect amazon to inspect stuff before they send it?

Have you contacted them about the pitting? you should at least give them a chance to rectify it.

Maybe. In their own words DX inspects it, but no, amazon does not inspect anything. What Amazon does is give you near instant refund if you buy from them. When’s the last time you sent anything back to Hong Kong?

What I, and I’m sure many others would like to see is the dealers use US/UK based warehouses for faster exchanges and shipping. To be fair, DX does use a US drop off site but then it may still have to go to Hong Kong. To be fair, DX promises to try to make things right if you got the time.

DX is not the only overseas company I’m done with, not to be rude, but hope to see improvement.

MTAmanda
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Which shipping way did they use? If China post or HongKong post, it is true that the delivery time is much longer than before.

After the parcel is handed over to the post office, there’s not too much DX can do for you.

Oct. is the beginning of peak season. Choose Swiss post, Sweden post, or Singapore post will be better.

koyotee
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Ordered on 5.10., shipped 6.10., still not here…

Finaly, proud owner of a Powerex Maha mh c-9000 for my Eneloops:)

djozz
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DX is what it is, do not expect more than that.

They are the ones that more often than any of the others carry interesting new budget lights (that sometimes turn out be crap, and sometimes are a pleasant surprise), and have free shipping. Just do not order items you have a deadline for. They show up when they show up, but until this day every item I ever ordered from them has arrived.

SantaClaw
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Gj wrote:

SantaClaw wrote:
I always got my stuff, can take some time, but I always get it in the end.

Ouch! Laughing

All my dx parcels come in the form of suposotories, according to the woman the deliver all my mail, I can tell you taking delivery of a 50m spool of 2.5mm2 speaker cable puts a strain om me, and the postwoman.

I sort off regret ordering that pre assembled rc helicopter and the tk90 flashlight copy, not to mention a 80w soldering station…

Illuminaria
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@ MT Amanda; China Post and NULL PVG translates to Shanghai airport.

@djozz; yes, I respect that.

@ SantaClaw; LOL!

To all, thanks for your responses. As the tears rolled across the pitted flashlight I found out it IS water resistant! Light works good so I’ll just say I dropped it and learn to mod it.

Cheers

furythings
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1 of the 2 orders I’m waiting for turned up today, ordered 26th, shipped 28th and arrived 13th so 2.3 weeks, not bad at all.

Says SZ post on it as did the last one which also came in 2 weeks, no idea who SZ post are but I like em.

Illuminaria
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This site does a better job translating the meaning of the postal codes.

SantaClaw
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Got 3 shipments from DX today, took 3 weeks from order until I received them

mudguts
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DX usually takes 2 weeks to the uk, but my last order of 2 items placed on the same day one item took 2 weeks and the other item is now over 3 weeks, both were shipped on the same day

moderator007
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Old-Lumens wrote:

I won’t order from DX ever, even if they are the only ones that have what I want. They have stiffed me three times out of three times with orders that never ever shipped out and they never responded to any request, until I filed paypal disputes.


A big +1. Its been over 2 years since they stiffed me.
I put a stop to that though, I don’t order anything from them anymore. Silly
SantaClaw
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Yhey have NEVER “Stiffed me” And I’ve been shopping from them regularly for about 8 years… I’ve received 21 orders in 2013 alone, no problems except for sipping times on items sent with free shipping and having to wait for some items to restock.. I’ve had items replaced free of charge whenever I’ve had bad products arrive.

For more expensive items like the 246$ Oscilloscope Multimeter UNI-T UT81C + scope probes I ordered yesterday, I go for Expedited shipping, that way it arrives in about a week as an EMS shipment for a grand total of 300$, where 30$ is shipping.