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Edited by: 264 on 07/16/2017 - 20:00
mizjif
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Joined: 09/23/2010 - 03:13
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Location: Winnipeg, MB, Canada

I’ll say here as well, I am in Canada, and although shipping usually takes 1-1.5 weeks to get to me, service is always awesome. The items are always shipped promptly and IS offers fantastic pricing and even better ‘sales’.

Top drawer vendor! cheers Beer

southland
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Location: Georgia, USA

Always great service, fast shippping, get packages in around 5 days or less to east coast.

TexasLumens
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Location: Amarillo, Texas U.S.A.

These guys are THE BEST!  I wish I didn't have to buy from anyone else.... EVER!!! 

FAST SHIPPING, GOOD STUFF.... GREAT PRICES!!! Can't be beat in my opinion!!Tongue Out

 

Dan.

Texas Lumens Website… http://www.texaslumens.com

WE LIVE IN THE LAND OF THE FREE ONLY BECAUSE OF THE BRAVE!

Firelight2
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Location: California

Agreed.

Illumination Supply has the best service. Smile

jmpaul320
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Location: CT

its getting to the point where i am ordering from them like once a week now haha.

theres a reason for that!

they ship fast and are nice guys to deal with and have great promos/prices Smile

easily my favorite us dealer.

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

lionheart_2281
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Location: Brisbane, Australia

Easily my favorite vendor. Always have 100% confidence in them when ordering. If you PM Cal he will always look after you, second to none after sales service and support.

borked
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Joined: 08/02/2013 - 07:43
Posts: 537
Location: Terra Australis Incognita

Made a mistake with my order, showed faith that it was a honest mistake and not nefarious by placing another order, both the original issue and the order were handled to my lofty satisfaction.
Have provided feedback in private and hope it’s taken aboard, so IS can improve their service and raise the bar for their competition even further Smile

Richwouldnt
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Location: Reno, NV, USA, Terra, Sol, Milky Way, Known Universe

Excellent service on my orders with very rapid shipment of items. Some excellent sales too on occasion.

Rich Wood
Reno, NV

atbglenn
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Location: Long Island, New York

They have the best service hands down. I had a problem with my Nitecore EA4's switch boot cracking after a few months of light use. I called Craig and he took care of the problem. I sent it back, and since I didn't want a replacement that would have eventually cracked again, he gave me full credit towards a Sunwayman D40A which I'm thrilled with. BTW, I've purchased several flashlights and batteries from them and it's never taken more than 2 days to get to my house on Long island. 

Edit: The reason Craig agreed to upgrade me was at the time Nitecore didn't have a fix for the cracking switch boots. 

Boycott Nike

AlexGT
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Location: Texas

Agreed, they are top notch!

Rusty Joe
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Location: Houston, TX

Have had nothing but great luck with them. A+ in my book.

Tapis
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They’re the first place I check when buying a flashlight, and I don’t mind to pay a bit extra if necessary cause their service and support is the best. Highly recommended!

saypat
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Location: Calif

Just got my Nitecore EA4W from them today, $30! Amazing.

Racer
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Location: Hillsboro, OR

A+

Calmaja
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Posts: 854
Location: Indonesia

Same with others said, AAA+

cybertek
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Joined: 10/28/2014 - 21:21
Posts: 16
Location: NYC

When I called last week they said they were back up. Still haven’t heard about my order being shipped. Hopefully they process back logged black friday stuff soon.

MountainKing
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Location: Lost Islands ™

MY shipments take forever but that is only because I am located far away in the middle of nowhere Big Smile Their service is definetely A++ minimum.

Most highly recommended.

Never ever forget and forgive. Niwal**er new kid on the block trying to act tough.
http://budgetlightforum.com/node/24847
Do not support this brand.

DINODIRECTSCAM COMPANY. DO NOT BUY
http://budgetlightforum.com/node/11324?page=2#comment-254983

lionheart_2281
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Location: Brisbane, Australia

I just got a shipping notice 40 minutes after paying for a new SC52 L2!!! How insane is that?!

saypat
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lionheart_2281 wrote:
I just got a shipping notice 40 minutes after paying for a new SC52 L2!!! How insane is that?!

be kind to them, they probably were in the middle of something else Wink

lionheart_2281
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saypat wrote:
lionheart_2281 wrote:
I just got a shipping notice 40 minutes after paying for a new SC52 L2!!! How insane is that?!

be kind to them, they probably were in the middle of something else Wink

LOL!!!!

CalvinIS
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Location: San Jose, CA

cybertek wrote:
When I called last week they said they were back up. Still haven't heard about my order being shipped. Hopefully they process back logged black friday stuff soon.

Our Black Friday backlog has long been cleared by now, could you PM me your order number or last name so I can take a look at what's going on with your order?

USA based seller of flashlights, batteries, and chargers.
Illumn Webstore
 /// Instagram /// BLF DEAL THREAD

Firelight2
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Location: California

A+++

Illumn and Mountain Electronics are my two favorite suppliers. Smile

Awesome service, reliable product, good selection.

RMM
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Location: USA

A+ service for me as well.  Yeah, I buy stuff from there too! Tongue Out  

Mountain Electronics : batteries, Noctigon, and much more! What's new? 

cybertek
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Location: NYC

I’m sure everyone’s review of their service is spot on but waiting since 11/28/2014 for some backordered items to fill kinda took the thunder from my Christmas gift giving.

Jubeldum
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Location: Michigan

I ordered a Ahorton 27.2mm Aspheric Glass Lens from Illumination Supply last night for a TrustFire Z6 I have coming. I hope it installs easy.

Ejected Filament
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Location: Qld, Australia
cybertek wrote:
I’m sure everyone’s review of their service is spot on but waiting since 11/28/2014 for some backordered items to fill kinda took the thunder from my Christmas gift giving.
Did you see this post in response to your previous post?…
CalvinIS wrote:

Our Black Friday backlog has long been cleared by now, could you PM me your order number or last name so I can take a look at what’s going on with your order?

bella6180
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Joined: 06/19/2014 - 04:59
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Location: www.acebeam.com

I had contacted illumination Supply and RMM before. Although they did not cooperate with us in year 2014, they did very polite reply. A+++

sincerely hope we could have cooperation in New Year ! Wink

The most professional&brightest LED Flashlights manufacturer. sales@acebeam.com

AxisDeer
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Posts: 35
Location: El Paso, TX

I echo the posts on fast shipping by these guys. Free too!

cybertek
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Location: NYC
Ejected Filament wrote:
cybertek wrote:
I’m sure everyone’s review of their service is spot on but waiting since 11/28/2014 for some backordered items to fill kinda took the thunder from my Christmas gift giving.
Did you see this post in response to your previous post?…
CalvinIS wrote:

Our Black Friday backlog has long been cleared by now, could you PM me your order number or last name so I can take a look at what’s going on with your order?

Yeah I called them over the phone a few weeks back. I had 2 Nitecore HC90s on backorder. Maybe the manufacturer is fixing something with the design. Who knows? Seems long even for China though. But I just PM’ed them for an update.

At least they were polite over the phone.

ToyKeeper
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Location: (469219) 2016 HO3 // I get way more privmsgs than I can respond to, so please ask in a public thread if possible, for a faster answer.

Top notch, A++, would buy again. Er, actually have bought again. A diamond in the rough. Cream of the crop. Not sure how many analogies I can make without getting ridiculous. Smile

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