Wallbuys promotions

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borked
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Wallbuys promotions

I’ve tried to partake in several wallbuys promotions and upon each occasion, I’ve left with empty hands and a distinct increase in frustration and lack of time.
Their customer service fails to adequately address the matter and honestly, their idea of resolution is abhorrent.

jmpaul320
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borked wrote:
I’ve tried to partake in several wallbuys promotions and upon each occasion, I’ve left with empty hands and a distinct increase in frustration and lack of time. Their customer service fails to adequately address the matter and honestly, their idea of resolution is abhorrent.

this happened to me everytime except the last lucky money promo that just happened yesterday… their server went down a few times last year during the holidays and i lost several good items due to paypal crashing in hoursec kills over the last year

even yesterday i typed in my lucky money code and then the paypal checkout crashed and i lost the code..

two members were nice enough to give me a code so i was able to get 2 lights.

i agree, it is very frustrating and really quite annoying… just keep trying – you will get something… if i am able to get anymore lucky money codes (if they open the promo back up) I will pm them to you

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

totilde
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i had the same problem, as i said in the other thread. their promotions are crap

Mooooooo

ChibiM
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This lucky code thing is definitely not a keeper!

I hope they will change the way of using these coupons... too many coupons just were thrown away by misunderstanding the whole system...

bikenber73
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Everything I ordered was A) Sold Out B) Back Ordered or C) code would not work on.

I am thinking they keep hoping to get you in the 'Door' on a deal. 

BLightSam
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Let’s lighten it a bit. Before the coupon scheme, there was reservation system.

http://budgetlightforum.com/node/18187?page=3#comment-339221

Reservation service in wallbuys, Up to 70% off

02/24/2013
FlashPilot

It looks like I need to resort to some more rhetorical chinglish comments to help facilitate Wallbuys understand of the ordering issues at hand…

Wallbuys, we very mad at you again because you make reservation system very hard to order and no fix problem. I write very bad review about how you not help many others from christmas and new year sale and have bad ordering system to make many people very mad. You fix now or you no come here no more! You help people now with bad order or you leave and people no like you. You fix and help us and we love wallbuys, send flowers and make you happy and smile. You no fix and no help others with bad orders, you go away now! No come here ever again! NOT EVER! We no like you if you no help us fix because of bad system and very bad service!

WALLBUYS YOU HELP US NOW PREEEZ!

Werner
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I am glad with all the promotions. I participated in all and due too the crappy system I managed to get super good deals…
Since last Christmas I have got everything for cheap on their promotions…
They are kind of brave to do all these new promotion styles, which always end in a debacle for them because we get lights for half price…
Customer service is good too. Just chat with them, email is too slow. Cherrys English has improved a lot in the last year…

All DX promotions have been a debacle for me.

jmpaul320
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Werner wrote:
I am glad with all the promotions. I participated in all and due too the crappy system I managed to get super good deals…
Since last Christmas I have got everything for cheap on their promotions…
They are kind of brave to do all these new promotion styles, which always end in a debacle for them because we get lights for half price…
Customer service is good too. Just chat with them, email is too slow. Cherrys English has improved a lot in the last year…

All DX promotions have been a debacle for me.

yeah, i never order from dx anymore… i looked at their website last week for something and their prices have gone up even more

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

BLightSam
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Werner wrote:
[snip ranting]

http://budgetlightforum.com/node/19276?page=2#comment-344893
Wallbuys.com [AVOID]

03/04/2013
BLightSam

Werner wrote:
What are the exact reasons for deleting them???
[snip ranting]

Why don’t you read your own posts in the “Describe your Wallbuys Xmas Sale Buying Experience Here” thread ?!

Werner wrote:
If the orders were over 15$ it gets free tracking, below you can add tracking seperately for 1.5$, if you haven’t done this you cant blame someone else.

[Speedsix]
“I have NEVER been able to track anything via the tracking numbers ANY Chinese vendor gave me.”

Werner wrote:
For me a refund is more than fine, it could be that you have scammed them and want products for free.

Are you on dope?

Werner wrote:
: This is just goodwill from them.
: Take the refund and never order again.

Isn’t that magnanimous of Wallbuys returning your money!

Werner wrote:
: Have you checked your address, post office and so on?

Do you have any proof that Wallbuys actually shipped out the ones not delivered?

18sixfifty
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My first order with Wallbuys never arrived and their customer service was terrible. (paypal resolved it) However I’m now a fan and I’m glad I gave them a second chance. Nope I don’t get lucky and get all the deals either but I do look forward to the chance and have found some really good deals.

I can’t think of any place that has had more promotions that I have enjoyed and even if I don’t get half of them I still have fun. I have learned to relax and take it for what it is. A chance at a good deal.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

Old-Lumens
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It's too bad that Wallbuys can't get their stuff together. Some of the group really want to do right, but I feel like their management just isn't on the ball. They could be a lot better if they paid proper attention to things or maybe if they could understand what's happening better. I know I have never liked most of their "promotions" as far as the instant buys and the like. If you have only one item to sell for 70% off, how about just selling your inventory of that item for 20% off for 12 hours, or something like that. Anyhow, I don't think Wallbuys will ever amount to the type of sellers we see like CNQG, or Fasttech or even Tmart. They just don't seem to grasp the situation and change accordingly. Too bad because Cherry at Wallbuys has been real good and I have never had an issue with any order going thru her.

My PayPal address: oldlumens (insert the @ sign here) gmail.com

My YouTube Flashlight Video Channel

The BLF Modding Links Thread 

http://imageshack.com/a/img922/1374/jQ2wdL.jpg

 

borked
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Funny folks are giving Cherry glowing accolades, as she is one of the two I spoke to, who failed me, dismally !

Werner
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Seem some people are always upset and blame others for their own incompetence.

BLightSam wrote:
Werner wrote:
[snip ranting]

http://budgetlightforum.com/node/19276?page=2#comment-344893
Wallbuys.com [AVOID]

03/04/2013
BLightSam

Werner wrote:
What are the exact reasons for deleting them???
[snip ranting]

Why don’t you read your own posts in the “Describe your Wallbuys Xmas Sale Buying Experience Here” thread ?!

Werner wrote:
If the orders were over 15$ it gets free tracking, below you can add tracking seperately for 1.5$, if you haven’t done this you cant blame someone else.

[Speedsix]
“I have NEVER been able to track anything via the tracking numbers ANY Chinese vendor gave me.”

Werner wrote:
For me a refund is more than fine, it could be that you have scammed them and want products for free.

Are you on dope?

Werner wrote:
: This is just goodwill from them.
: Take the refund and never order again.

Isn’t that magnanimous of Wallbuys returning your money!

Werner wrote:
: Have you checked your address, post office and so on?

Do you have any proof that Wallbuys actually shipped out the ones not delivered?

@blsam
I don’t know what you mean I see no contradiction…?
In every promotion there are some guys who where jealous and start to cry like a baby.
If you order something which gets lost in the postal system and wallbuys gives you still a refund than this is goodwill and a good way for a trustworthy seller. Nothing to complain its a good thing. be happy. :bigsmile:
I have about 30 orders made there and all were satisfying, not one order hasn’t arrived. If parts were damaged or wrong I got always refunded through wallbuys never needed to open a Paypal case. And again Cherrys English has improved and she is very kind and ready to help.
Of course they could improve and what OL said is right, there are some really ambitious guys with good ideas but they don’t manage to improve as fast as they could. The software for the promotions is kind of crappy, but hey what counts is that some of us get very good deals. You can check the WB deals thread and you will find a dozen of guys which always manage to crab some very good deals, trust me it is a lot fun even if you just take part as a game…
And again please stop all buying the lights on half price so there is more stuff for me Wink
I could list some deals I got there and you might start to cry…
My 10$ stlv6(partly refund because of minor flaws) or my 13$ zyt13 not to mention the 9$ mini01 are all superb for the price I paid.
I guess my 16$ T08 and my 5$ F13 will make me happy too…
I thought a pair ncrbs for 13.8$ with tracking was good but now I got them for 11.5$ :bigsmile:
I could list at least a dozen of deals which you wouldn’t get elsewhere.

BLightSam
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Werner wrote:
Seem some people are always upset and blame others for their own incompetence.
You got some nerve to squeal that!
In this very thread:

borked
I’ve tried to partake in several wallbuys promotions and upon each occasion, I’ve left with empty hands and a distinct increase in frustration and lack of time.

totilde
i had the same problem, as i said in the other thread. their promotions are crap

bikenber73
Everything I ordered was A) Sold Out B) Back Ordered or C) code would not work on.

Old-Lumens
It’s too bad that Wallbuys can’t get their stuff together.

Werner
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The solution is to ask for help not to complain and hope that all will get better Wink

For example I helped Totilde to get the luckymoney code working, I know others have done this with others too.

But maybe I am so lucky because of my 3$ keepower 14500 I have on order or my 17.5$ mt21a…

jmpaul320
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Werner wrote:
The solution is to ask for help not to complain and hope that all will get better Wink

this

i got frustrated during lucky money bc my code disappeared and complained the the wallbuys thread

2 minutes later 2 generous members gave me a code for $8 off and $9 off Smile

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

GottaZoom
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BLightSam wrote:
You got some nerve to squeal that!

Please don’t be rude – regardless of whatever reason you feel entitled.

BLightSam
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Werner wrote:
The solution is to ask for help not to complain and hope that all will get better Wink

For example I helped Totilde to get the luckymoney code working, I know others have done this with others too.

Why didn’t you tell that to ChibiM?

ChibiM wrote:
This lucky code thing is definitely not a keeper!

I hope they will change the way of using these coupons… too many coupons just were thrown away by misunderstanding the whole system…

Also, is the coupon code the only WB’s promotion scheme?

jmpaul320
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BLightSam wrote:

Also, is the coupon code the only WB’s promotion scheme?

they are doing an hourseckill on cyber monday http://wallbuys.com/hourseckill/

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

totilde
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Werner wrote:
The solution is to ask for help not to complain and hope that all will get better Wink

For example I helped Totilde to get the luckymoney code working, I know others have done this with others too.

But maybe I am so lucky because of my 3$ keepower 14500 I have on order or my 17.5$ mt21a…


Yes, thanks for your help. mikko was also very kind offering a lot of codes, great people here!
It’s true that the bargains you get sometimes in wb are great deals, but the system is extremely frustrating and the help received from their representatives seems to differ from one customer to other. I am angry this time because I got my code in time, but the order disappeared (probably a problem after paypal, I don’t know, but my order was not in my order history nor in my paypal account) and the replies I got from the cs were only automated mails not answering me.

I think this system is not helping them a lot. I suppose all of us disappointed during the promotions will not buy from them except in promotions or so, and we will have other shops as a first option. So they are getting a very low or null profit, but they are not getting loyal customers

Mooooooo

Werner
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They invent new style events all the time, that makes them unique.
I have to admit the promotions are not so easy to understand but together we can find out how to use them and get good deals…that was the case on all past events and the result was a lot of good deals…
And now I have to play with my c8 which I got for 6$ in one of their promotions Silly

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just my $.02

Not to take side here.. but without Wallbuys, I couldn’t buy much lights for my collections if it’s not for their famous 50% off or the original hoursec kills deals.
Oh sure.. their promotions is not one of the simplest one but it’s only take time few minutes to understand it,
but when they do made an error, you better catch them deals fast before they realize it. J)

NO OTHER online store can match or even crazy enough to do promotions like their 50% Christmas deal or the original hoursec kill deals.
as matter of fact even Tmart or focalprice mimicked their hoursec kill promotions.
Their promotions.. their rules as simple as that, don’t like it? step away please…. so others can take advantage for it ( you snooze, you lose ) Big Smile
but thanks to generous sometime overkill BLF’er whose always willing to help out other fellow BLF’er with getting their lights, now my world is a lot brighter Smile but thinner wallet :_(

The only time I hear complains, it’s usually is about their shipping time.. but what do you expect? you’re getting packages from halfway around the world.
I stopped worrying about that looong time ago, because they always deliver ( not too mention I paid with paypal anyway so no worry )
Fasttech is one of the speediest online store ( overseas) that can deliver stuffs faster. But even them can’t match Wallbuys promotion deals ( in fact they haven’t have any deal since their 10% off in the beginning)
now I’m always looking out for Wallbuys special promotions, whatever it is.. usually it’s always guaranteed cheaper than other for the same stuff.

blaming the store for not being able to buy the lights but others can it’s like running to the wall and blame the wall for it’s being there Big Smile

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The only way to do a great work is to love what you do.

Flomotion
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Not worth the time …

Flomotion

jmpaul320
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ive been on both sides here… frustrated when the xmas deals last year caused the site to overload … after i stayed up late

then sometimes i got lucky and got through with a great deal

i guess just take it for what its worth… if its not worth the frustration just stay away

if you do catch a good deal, be prepared for it to fail until you actually see th elight.

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

BLightSam
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DayLighter wrote:
… The only time I hear complains, it’s usually is about their shipping time.. but what do you expect? you’re getting packages from halfway around the world.
http://budgetlightforum.com/node/18360#comment-325435
My Wallbuys experience, just the facts, no emotion.

02/06/2013
18sixfifty

I am glad that some people have had a good experience with them. However, there is no need to get snotty with people who vent their frustrations. Keep in mind that we would not be frustrated if they had treated us as valued customers.

So once again, I am glad that some people got some good deals, just remember that because you did doesn’t mean we all did.

One order, no delivery and one big headache getting my money back.

DayLighter wrote:
…blaming the store for not being able to buy the lights but others can it’s like running to the wall and blame the wall for it’s being there Big Smile
That’s way too deep for me. Better drink more coffee.
kronological
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I’ve seen this before…hmmmm :bigsmile:

No one, after lighting a lamp, puts it away in a cellar nor under a basket, but on the lampstand, so that those who enter may see the light.

My Reviews: Ma

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sorry don’t mean to be taken seriously.. it’s more like to be taken with humor Smile
I got frustrated too with the lucky money as it’s gone when I tried to add more stuffs to the cart.
but thanks to bunch of generous BLF’er who gave me few coupons, I’m able to get Convoy L4 and T08 for very good price Big Smile

The only way to do a great work is to love what you do.

BLightSam
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kronological wrote:
I’ve seen this before…hmmmm :bigsmile:

How about this one?

kronological wrote:
Why does every WB thread have to be invaded by a few people complaining and moaning about whatever?

Do you know the total number of people whose orders not shipped? What percentage is the “a few” complainers out of the total number of not shipped?

kronological wrote:
I understand if you think you have been screwed by them. Fine. You’ve made your point in countless other threads…please don’t stink up every other thread where they are offering a deal.

This post of yours is the first one “moaning” about the “complaints” in this thread. Wonder if your very own words applies to you here:

‘Why does every WB thread have to be invaded by a few people complaining and moaning about “complaining and moaning about” whatever?’

kronological wrote:
File your PayPal dispute and go on with your life for cryin’ out loud. (snip rest)

How about you let the complainers talk about their legitimate complaints and you “go on with your life for cryin’ out loud.” ?

Werner
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Werner wrote:
Like father, like daughter!
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  This is actually a wallbuys sucks thread ..I don't think anyone need come defend wallbuys here when the purpose was to vent.

Bragging about good deals you got has nothing to do with whether wallbuys is a quality company or not .

  I'm still a huge fan of fasttech ,yet I have to realize some people are experiancing some serious problems with them.

I've gotten good deals from wallbuys ...and at the same time think they are a joke of a company.  

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